They 3 lady that were working tonight were SO FUNNY AND SUPER KIND the food was amazing! They made my night for sure !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Sarah Lively
Absolutely the WORST subway I have EVER been to. Not only was the staff unfriendly, they got our orders COMPLETELY wrong, they put it on OLD STALE bread. When trying to call the store, several times, no one ever answered. We couldn't even eat one of them because it was absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Carbon Foot Print
I don't know how this Subway got four stars as there as I'm currently reading it their review rating because there's no way. I've lived in Whitney most of my life I remember when that Subway was first open. Here in the last recent years the service the food everything about it has gone downhill how y'all got four stars is beyond me because last time I checked when you order meatball Subway sandwich it's supposed to be warm not ice cold like it just came out of the refrigerator. It's poorly put together it turns into slop in your hand. I know for a fact that y'all have officially lost my business and definitely I try to give you a second chance and I was met with a cold meatball sandwich that is supposed to be warm to hot. It might be the end of October and it's starting to get cold but it's not cold enough to freeze my food like it was when I bit into it when we don't live very far from town (near the dam). Last three times I bought food from you including the outlaw it was so poorly put together the bread was soaked and basically melting in my hands. No one wants to answer the phone I called up there many times to talk to someone and they just write it off. And that's how you're going to treat a patron that's been coming to your establishment for years now then that's how I'm going to treat you I'm going to write you off you're no longer even on my radar as a restaurant. My recommendations is there's another Subway a little further out in Hillsboro that does way better sandwiches they actually take the job professionally. You make a complaint they actually listen to you. I'm not asking for a refund I'm not asking anybody to get in trouble all I'm asking for is the next time I come in to make my food decent if you're not willing to eat the food that you made then what makes you think anybody else wants to eat it. And guarantee you there's not very many people I'm not one of those that likes a cold meatball sandwich where the sauce is so thick because it's cold but it feels like you're eating a grease sandwich. And if you don't like your job quit and go somewhere else. Don't make people hate going there because you don't like your job. Realize that it's not for everybody maybe making food is just not for you.
The last 4 times we have been here our order has been wrong! Even after you let them know itās wrong they have terrible customer service and still wonāt get your order right!
karina dog
this subway never get the orders right
Atmosphere: 1
Food: 1
Service: 1
A H
Ordered via subway app. Picked up our food which was ready in a timely manner. When I came in the young man had a bag and added a sandwich to that bag. He asked for my name, checked receipts took out the sandwich he put in the bag when I walked in and handed the bag to me. I checked it had the right number and sized sandwiches and the receipt. When we got home to eat none of the sandwiches were even close to what we ordered. No one ordered a steak sandwich but we had one and my daughter did not get her turkey. I canāt eat tomatoes, my sandwich had those with no dressing and I asked for extra olives and there were maybe 4 on it. My husband ordered all veggies and only got 4. I recommend not using the subway app because other than opening every wrapped sandwich you have to trust they followed your order as inputted. We live in a rural area and so returning 25 mins one way as the mgr suggested was not feasible.
Atmosphere: 3
Food: 2
Service: 1
Wildman
Good food but don't expect to get anyone on the phone. Damn this town is a pain in the neck if you're hungry.
Good location with cool workers, it's clean and big, doesn't get a whole lot of business
Atmosphere: 5
Food: 5
Service: 5
Kadra Ramsey
Friendly customer service and great quality of food
Atmosphere: 5
Food: 5
Service: 5
robin timmons
This place has really went downhill. First off they are ripping people off. If you want a classic sandwich, don't expect to pay the price that is on the menu. According to the rude worker (she said she was manager), they don't have a button to ring up the classic sandwiches, so even if you don't get the extra cheese, meat, etc, you will be charged for it. I argued, but she really wouldn't budge. She just said the posted price was wrong. Come on, at least don't be so lazy that you can't change the menu prices if you are going to price gouge everyone. Also she informed me that flat bread cost extra!! Since when??? I just got a flat bread the day before in Hillsboro. It is a bread option...not extra. I made it very clear I was talking about Flatbread (not the wrap, which is extra). I will never set foot in this Subway again. I thought I would give them another chance. I had an issue a year ago with them literally rationing the meat and veggies on my subs and filling my salad bowl to less than half (online order). That time I had to drive back to the store for a refund. This is the only Subway I have ever had an issue with. Funny thing, is this used to be a great Subway. I have filed a complaint with corporate. I really wish enough folks would complain that they would look into the way this Subway is being managed.
Atmosphere: 1
Food: 1
Service: 1
Kindra Harris
Prior to today I have stopped in multiple times to grab some lunch for later right after dropping my kid off at school. I specifically remember asking the first time I did this, ā what time do yall open?ā The sweet older lady said 6am so we can sell breakfast. I came in today for my lunch and the door was open as usual but the employee was sitting at the table with a non employee. Since the door was unlocked I assumed they were open and I asked if she wanted me to take her keys out the door for her. With an attitude she said we donāt open till 8. I replied with oh Iāve come in earlier than this (it was 738) before. She had no response and I left. Online and the door does say 8, I checked after I walked out. But please try and do better in the sense of keeping the door locked if you arenāt open and donāt get upset if a customer walks in and you have the door unlocked! It doesnāt take much these days for customer service people to get irritated or treat a customer ugly. I will happily take my money elsewhere just cause of her. This location is hit or miss, please try to be more consistent and also maybe hire more happy employees who know how to not take their bad day out on customer.
Food: 3
Service: 2
Andrew Johnson
1. Open the ordering at the window. (could've been served 30 minutes faster) 2. Toast the sandwich when it's ordered to be toasted. 3. Update the app when you make the sandwich. (So we aren't waiting on a sandwich that was made several minutes prior.)
I always place a mobile order ahead of time. It's always ready when I arrive. Food was great and the employees are very polite.
Atmosphere: 5
Food: 5
Service: 5
Everything was great but didn't add cumbers to my daughter sandwich and forgot an extra footlong cookie.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Grilled Chicken, Steak & Cheese, Chocolate Chip Cookie
They 3 lady that were working tonight were SO FUNNY AND SUPER KIND the food was amazing! They made my night for sure !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
Absolutely the WORST subway I have EVER been to. Not only was the staff unfriendly, they got our orders COMPLETELY wrong, they put it on OLD STALE bread. When trying to call the store, several times, no one ever answered. We couldn't even eat one of them because it was absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
I don't know how this Subway got four stars as there as I'm currently reading it their review rating because there's no way. I've lived in Whitney most of my life I remember when that Subway was first open. Here in the last recent years the service the food everything about it has gone downhill how y'all got four stars is beyond me because last time I checked when you order meatball Subway sandwich it's supposed to be warm not ice cold like it just came out of the refrigerator. It's poorly put together it turns into slop in your hand. I know for a fact that y'all have officially lost my business and definitely I try to give you a second chance and I was met with a cold meatball sandwich that is supposed to be warm to hot. It might be the end of October and it's starting to get cold but it's not cold enough to freeze my food like it was when I bit into it when we don't live very far from town (near the dam). Last three times I bought food from you including the outlaw it was so poorly put together the bread was soaked and basically melting in my hands. No one wants to answer the phone I called up there many times to talk to someone and they just write it off. And that's how you're going to treat a patron that's been coming to your establishment for years now then that's how I'm going to treat you I'm going to write you off you're no longer even on my radar as a restaurant. My recommendations is there's another Subway a little further out in Hillsboro that does way better sandwiches they actually take the job professionally. You make a complaint they actually listen to you. I'm not asking for a refund I'm not asking anybody to get in trouble all I'm asking for is the next time I come in to make my food decent if you're not willing to eat the food that you made then what makes you think anybody else wants to eat it. And guarantee you there's not very many people I'm not one of those that likes a cold meatball sandwich where the sauce is so thick because it's cold but it feels like you're eating a grease sandwich. And if you don't like your job quit and go somewhere else. Don't make people hate going there because you don't like your job. Realize that it's not for everybody maybe making food is just not for you.
Atmosphere: 2
Food: 1
Service: 1
Got mild food poisoning after eating here š© Iām sure it was subway, and I never get sick. Not sure Iāll be able to stomach subway ever again.
The last 4 times we have been here our order has been wrong! Even after you let them know itās wrong they have terrible customer service and still wonāt get your order right!
this subway never get the orders right
Atmosphere: 1
Food: 1
Service: 1
Ordered via subway app. Picked up our food which was ready in a timely manner. When I came in the young man had a bag and added a sandwich to that bag. He asked for my name, checked receipts took out the sandwich he put in the bag when I walked in and handed the bag to me. I checked it had the right number and sized sandwiches and the receipt. When we got home to eat none of the sandwiches were even close to what we ordered. No one ordered a steak sandwich but we had one and my daughter did not get her turkey. I canāt eat tomatoes, my sandwich had those with no dressing and I asked for extra olives and there were maybe 4 on it. My husband ordered all veggies and only got 4. I recommend not using the subway app because other than opening every wrapped sandwich you have to trust they followed your order as inputted. We live in a rural area and so returning 25 mins one way as the mgr suggested was not feasible.
Atmosphere: 3
Food: 2
Service: 1
Good food but don't expect to get anyone on the phone. Damn this town is a pain in the neck if you're hungry.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good location with cool workers, it's clean and big, doesn't get a whole lot of business
Atmosphere: 5
Food: 5
Service: 5
Friendly customer service and great quality of food
Atmosphere: 5
Food: 5
Service: 5
This place has really went downhill. First off they are ripping people off. If you want a classic sandwich, don't expect to pay the price that is on the menu. According to the rude worker (she said she was manager), they don't have a button to ring up the classic sandwiches, so even if you don't get the extra cheese, meat, etc, you will be charged for it. I argued, but she really wouldn't budge. She just said the posted price was wrong. Come on, at least don't be so lazy that you can't change the menu prices if you are going to price gouge everyone. Also she informed me that flat bread cost extra!! Since when??? I just got a flat bread the day before in Hillsboro. It is a bread option...not extra. I made it very clear I was talking about Flatbread (not the wrap, which is extra).
I will never set foot in this Subway again. I thought I would give them another chance. I had an issue a year ago with them literally rationing the meat and veggies on my subs and filling my salad bowl to less than half (online order). That time I had to drive back to the store for a refund.
This is the only Subway I have ever had an issue with. Funny thing, is this used to be a great Subway. I have filed a complaint with corporate. I really wish enough folks would complain that they would look into the way this Subway is being managed.
Atmosphere: 1
Food: 1
Service: 1
Prior to today I have stopped in multiple times to grab some lunch for later right after dropping my kid off at school. I specifically remember asking the first time I did this, ā what time do yall open?ā The sweet older lady said 6am so we can sell breakfast. I came in today for my lunch and the door was open as usual but the employee was sitting at the table with a non employee. Since the door was unlocked I assumed they were open and I asked if she wanted me to take her keys out the door for her. With an attitude she said we donāt open till 8. I replied with oh Iāve come in earlier than this (it was 738) before. She had no response and I left. Online and the door does say 8, I checked after I walked out. But please try and do better in the sense of keeping the door locked if you arenāt open and donāt get upset if a customer walks in and you have the door unlocked! It doesnāt take much these days for customer service people to get irritated or treat a customer ugly. I will happily take my money elsewhere just cause of her. This location is hit or miss, please try to be more consistent and also maybe hire more happy employees who know how to not take their bad day out on customer.
Food: 3
Service: 2
1. Open the ordering at the window. (could've been served 30 minutes faster)
2. Toast the sandwich when it's ordered to be toasted.
3. Update the app when you make the sandwich. (So we aren't waiting on a sandwich that was made several minutes prior.)
Do better.
Atmosphere: 1
Food: 1
Service: 1
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