Arby's in Wichita Falls

“ALWAYS, always, Fast, friendly service and fresh made to order delicious foods. I only use the drive-thru, and do so usually at least twice every week. I always have my 100+ lb fur baby with me. Both her and I agree, that not only are the staff always friendly, fast, attentive & professional, but the food is always fresh, delicious and a great value.
Going there repeatedly for years, so frequently, I cannot say I've ever experienced a single incident of an incorrect order or an unhappy employee.
I felt bad tonight, when I went thru and told Kiara and the other awesome lady, that I only go there so often, because it's my furbaby's favorite place to go, after taking her daddy to work...as she's sad and always gets so happy to go to Arbys. I accidentally didn't think to tell these wonderful ladies, it's also my husband and my, favorite place to go. And that is because of never having to worry whether the food will be fresh, because, it's always fresh and correct. We never have to worry about a disgruntled employee, because, we've only always had great employees, treating us so very caring and kindly. The only thing I could say is, corporate needs to send many more pumpkin pie turnovers AND leave them on the menu. Those pies are absolutely delicious, but always sold out. Its a temporary delight, though, as we all know. But, thankfully, ALL the food there is not seasonal. It's delicious and will be prepared to order, for you, too. If you're making a special order, anywhere, just always ask them to read back your special requests, so you know they got it, just like you want it. I promise, these awesome people working there, truly want all their customers to be happy and satisfied. Have a Blessed Day ??“

“I only ordered a shake. Super simple order. They did make it correct, I asked for no drizzle and no whip cream. The only thing odd is how long it took to take my order and for them to fill it. The lobby was empty. They were not friendly, honestly seemed miserable“