Chipotle has gotten cheap on their food. Got 1/4 spoonful of rice and the same for beans. I have to constantly tell them a little more.Dietary restrictions: Everything is gluten free except the tortillas.
Atmosphere: 4
Food: 4
Service: 4
Ιερώνυμος Κόρακας (Ron)
Let's do some math:1 medium size avocado, which yields between 100 g and 150 g. These cost, as of today 4/7/24, $0.58.I weighed the avocado i got at Chipotle today, on two orders of bowls, and as you can see on the pictures, they weighed at 80g. Even if we take the lower end of the yield of the avocado at a local grocery store of 100g, that still makes the avocado at Chipotle at least 4.6 X MORE EXPENSIVE.Part of the problem is that they're inexplicably using Silicone Cake Spatulas to dispense the avocado, which obviously makes half of what they scoop up stick to the spatula. Naturally, the servers are not trained to weigh the ingredients - just scoop and toss in, so there's a semblance of the topping, but not the actual amount that you're paying for - a whooping $2.70.When i ordered my food, the young lady making it tried to scoop a little avocado and she noticed that the spatula picked up almost nothing, and just pretended like nothing was wrong, until i made eye contact and told her if she could try to give me the right amount.Chipotle: You need to standardize the amount of guacamole you are charging astronomically-high amounts of cash for.Until you do, you will not get higher than 2 stars. The food is not worth it.For this mediocre food with overpriced ingredients, I'm expected to think that $28, for a meal for 2, is ok?It isn't. Just because your stock has had a 307% stock increase in the last 5 years, doesn't mean that the public consensus is that you're not a vampiric company when it comes to prices.The service was not good. The servers were not friendly. Just "here's your food. Pay us" type of service. The atmosphere is the same you find at any other chipotle. There's an outdoor seating patio.If cost was about 150% lower, it could warrant up to 4 stars. Maybe up to 5 if the servers were trained to be friendly. But until then, the only reason for me to recommend this or any other Chipotle is if you really love the food.EDIT: As you can see, the reply to this bad review was for someone (labeled as owner) to send me a link to the feedback website of the chipotle website. Which i contacted, and not only did they have no idea about it, because they were just the generic customer support people, but all they offered was a 50% coupon for my "inconvenience". This is the most impersonal way this could have been handled. No direct email from the manager, or a promise to change things at the restaurant and make things better, especially the portion size training.This cements my review to 2 stars, now and forever. Thanks Chipotle for letting us know you truly do not care.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Burrito Bowl
Margaret Nazzaro
I ordered food for my husband to pick up at 7:20 pm and we got a burrito, three soft tacos and my daughter a cheese quesadilla and it was all ice cold and no cheese in the quesadilla and I mean nothing was remotely even lukewarm all was super cold including the quesadilla very disappointed to spend almost 40 bucks and I even tipped the people for making my food I guess never again
Amanda F
Clean and quick. Staff is friendly too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Burrito Bowl
Yvonne Cunningham
This was my second attempt at this Chipotle. I'm new to the area and was hoping the second time would be better than the first. Unfortunately, it was worse. Very skimpy on the food for the price. My rice was sticky and clumpy. The chips were stale. When we asked for fresher chips we were told they were all made this morning. With no apologies that they were inedible. Our second bag was just as stale as the first. There were six people working while we were there with only a handful of customers. Not one of those six employees could be bothered to clean any of the tables. We had a hard time finding a clean one. We won't be going back to this Chipotle.
Atmosphere: 1
Food: 1
Service: 1
andrew gonzales
Was in and out for a quick dinner, service was VERY COURTEOUS and fast, and food was delicious, I got the chicken pastor meat on rice and beans with veggies and guacamole. Was amazing. Great spot for a quick bite!
Atmosphere: 5
Food: 5
Service: 5
Miiyoshi Rogers
This location is terrible. The 3 times I’ve visited, the dining area is always dirty. I’ve had to clean my table each time I’ve gone. 1st visit, my rice was not cooked at all. It’s as if someone took the dry uncooked rice and simply wet it. 2nd visit they were out of almost everything and it was only 2pm. 3rd visit, there was a piece of plastic glove in my food. Took the food to the cashier and they looked at me as if I was speaking a language they didn’t speak. The staff is horrible. Everyone needs to be trained in customer service.
Tiffany Griffin
Mmm yummy yummy yum yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Dean Burdick
Food is very good and people are friendly.
Atmosphere: 5
Food: 5
Service: 5
Leia Dorathy
Friendly helpful staff. Food was good & the environment was casual/peaceful enough to have a good conversation over an early dinner with my son. Will be back!
Just a bad experience today. The guacamole had big chunks of avocado instead mashed. The one making my bowl rushed me through, rude, and very skimpy on the meat. Not happy, and will not be back in a while.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Jenna Battles
Good food that Iike to eat when I'm hungry.
Atmosphere: 5
Food: 5
Service: 5
J. S.
I'm updating my review from 6years ago. 5 stars to 1. Tomorrow is my birthday and I decided that I wanted Chipotle tonight. I usually have good/great food.. Ok service. No one speaks when you walk in or get to the register. They just look at you. I placed my order online and when I got it home it was cold. No issue. But, I got a free Guacamole for my birthday and it had a whole seed in it which took up over half the container that they put it in. My rice is under cooked. And I believe it's more rice than anything else in the whole bowl. They had to could the 6 small pieces of meat on top and I paid more money for the "limited time" carne asada they had. I ordered my husband a meal as well. I really hope his rice is cooked This by far is the worst meal I've had from them! Happy birthday too me huh?
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Yolanda Elrod
They didn't tell us that the guacamole had jalapeno in it. Luckily none of us are allergic to jalapenos.
Atmosphere: 3
Food: 2
Service: 3
Leonardo Sanchez
This is my go to place when I’m at Wichita Falls but I feel that the atmosphere has changed a little. There was no white rice at all today and on top of that the brown rice was very hard and not moist. When I have to eat out I always eat chipotle not sure if I’m going todo that when I’m in Wichita Falls.
Chipotle has gotten cheap on their food. Got 1/4 spoonful of rice and the same for beans. I have to constantly tell them a little more.Dietary restrictions: Everything is gluten free except the tortillas.
Atmosphere: 4
Food: 4
Service: 4
Let's do some math:1 medium size avocado, which yields between 100 g and 150 g. These cost, as of today 4/7/24, $0.58.I weighed the avocado i got at Chipotle today, on two orders of bowls, and as you can see on the pictures, they weighed at 80g. Even if we take the lower end of the yield of the avocado at a local grocery store of 100g, that still makes the avocado at Chipotle at least 4.6 X MORE EXPENSIVE.Part of the problem is that they're inexplicably using Silicone Cake Spatulas to dispense the avocado, which obviously makes half of what they scoop up stick to the spatula. Naturally, the servers are not trained to weigh the ingredients - just scoop and toss in, so there's a semblance of the topping, but not the actual amount that you're paying for - a whooping $2.70.When i ordered my food, the young lady making it tried to scoop a little avocado and she noticed that the spatula picked up almost nothing, and just pretended like nothing was wrong, until i made eye contact and told her if she could try to give me the right amount.Chipotle: You need to standardize the amount of guacamole you are charging astronomically-high amounts of cash for.Until you do, you will not get higher than 2 stars. The food is not worth it.For this mediocre food with overpriced ingredients, I'm expected to think that $28, for a meal for 2, is ok?It isn't. Just because your stock has had a 307% stock increase in the last 5 years, doesn't mean that the public consensus is that you're not a vampiric company when it comes to prices.The service was not good. The servers were not friendly. Just "here's your food. Pay us" type of service. The atmosphere is the same you find at any other chipotle. There's an outdoor seating patio.If cost was about 150% lower, it could warrant up to 4 stars. Maybe up to 5 if the servers were trained to be friendly. But until then, the only reason for me to recommend this or any other Chipotle is if you really love the food.EDIT: As you can see, the reply to this bad review was for someone (labeled as owner) to send me a link to the feedback website of the chipotle website. Which i contacted, and not only did they have no idea about it, because they were just the generic customer support people, but all they offered was a 50% coupon for my "inconvenience". This is the most impersonal way this could have been handled. No direct email from the manager, or a promise to change things at the restaurant and make things better, especially the portion size training.This cements my review to 2 stars, now and forever. Thanks Chipotle for letting us know you truly do not care.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Burrito Bowl
I ordered food for my husband to pick up at 7:20 pm and we got a burrito, three soft tacos and my daughter a cheese quesadilla and it was all ice cold and no cheese in the quesadilla and I mean nothing was remotely even lukewarm all was super cold including the quesadilla very disappointed to spend almost 40 bucks and I even tipped the people for making my food I guess never again
Clean and quick. Staff is friendly too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Burrito Bowl
This was my second attempt at this Chipotle. I'm new to the area and was hoping the second time would be better than the first. Unfortunately, it was worse. Very skimpy on the food for the price. My rice was sticky and clumpy. The chips were stale. When we asked for fresher chips we were told they were all made this morning. With no apologies that they were inedible. Our second bag was just as stale as the first. There were six people working while we were there with only a handful of customers. Not one of those six employees could be bothered to clean any of the tables. We had a hard time finding a clean one. We won't be going back to this Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Was in and out for a quick dinner, service was VERY COURTEOUS and fast, and food was delicious, I got the chicken pastor meat on rice and beans with veggies and guacamole. Was amazing. Great spot for a quick bite!
Atmosphere: 5
Food: 5
Service: 5
This location is terrible. The 3 times I’ve visited, the dining area is always dirty. I’ve had to clean my table each time I’ve gone. 1st visit, my rice was not cooked at all. It’s as if someone took the dry uncooked rice and simply wet it. 2nd visit they were out of almost everything and it was only 2pm. 3rd visit, there was a piece of plastic glove in my food. Took the food to the cashier and they looked at me as if I was speaking a language they didn’t speak. The staff is horrible. Everyone needs to be trained in customer service.
Mmm yummy yummy yum yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Food is very good and people are friendly.
Atmosphere: 5
Food: 5
Service: 5
Friendly helpful staff. Food was good & the environment was casual/peaceful enough to have a good conversation over an early dinner with my son. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Just a bad experience today. The guacamole had big chunks of avocado instead mashed. The one making my bowl rushed me through, rude, and very skimpy on the meat. Not happy, and will not be back in a while.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Good food that Iike to eat when I'm hungry.
Atmosphere: 5
Food: 5
Service: 5
I'm updating my review from 6years ago. 5 stars to 1. Tomorrow is my birthday and I decided that I wanted Chipotle tonight. I usually have good/great food.. Ok service. No one speaks when you walk in or get to the register. They just look at you. I placed my order online and when I got it home it was cold. No issue. But, I got a free Guacamole for my birthday and it had a whole seed in it which took up over half the container that they put it in. My rice is under cooked. And I believe it's more rice than anything else in the whole bowl. They had to could the 6 small pieces of meat on top and I paid more money for the "limited time" carne asada they had. I ordered my husband a meal as well. I really hope his rice is cooked This by far is the worst meal I've had from them! Happy birthday too me huh?
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
They didn't tell us that the guacamole had jalapeno in it. Luckily none of us are allergic to jalapenos.
Atmosphere: 3
Food: 2
Service: 3
This is my go to place when I’m at Wichita Falls but I feel that the atmosphere has changed a little. There was no white rice at all today and on top of that the brown rice was very hard and not moist. When I have to eat out I always eat chipotle not sure if I’m going todo that when I’m in Wichita Falls.
Atmosphere: 3
Food: 3
Service: 4