Domino's Pizza

The people here are really great and the place is clean. But Everytime we order a pizza with extra cheese, there's barely any on it. We use to order here once a week. I don't think this is a problem with just this store, I think it's a corporate problem. 5 stars for the employees. 1 star for the topping amounts

Atmosphere: 4

Food: 1

Service: 5

Ordered 2 pizzas. 1 sausage & onion, 1 cheese. There’s sausage had no cheese. After waiting on hold for 10 minutes, I was told they can only credit future orders. I told the guy I would not be ordering again, he said it was all he could do. Don’t even bother trying to go through the website, they ask a ton of stupid questions. Assuming you’ll hang up, as I did.

Food: 1

Service: 1

I stopped by here after getting a haircut at HairCraft. The service was excellent and fast. The staff were very cheery:) Always have a soft spot for Domino's. Will see how it is on my next visit. Like to try twice.

Atmosphere: 5

Food: 5

Service: 5

Use a coupon. Too expensive otherwise.
Great thin crust pizza.

Recommended dishes: Pepperoni Pizza

When I ordered it the young lady said it would be delivered within 5 to 15 minutes. Delivered in 10 nice and 🔥. Exactly as ordered. Good job!

Food: 4

Service: 5

Great food. Fast delivery and was piping hot when it arrived

Atmosphere: 5

Food: 5

Service: 5

Best staff awesome pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

This place sucks!!! Placed a delivery order a day in advance and nope! Called they could not give me a time so I drove up here to pick up my pizzas that were “done”, and they are still making them!!! Over 30 minutes after I was supposed to have them. Ridiculous. Have 1 person working!!! Don’t open then!!!!!! I will NEVER order from here again and stay away!!!!!!

Atmosphere: 1

Food: 1

Service: 1

I've gone here several times and it's always been decent. The last time I went I guess there's a whole new crew.
I did my usual carside delivery where it says to park ON THE EAST SIDE OF THE STORE, and has ALWAYS said to park on the east side of the store.
So I parked over there and a woman comes out telling me no one can see me over there and to go to the parking lot. I've parked in the area where it TOLD ME TO PARK a dozen times and no one ever had any problem with it. Hey, it's even super close to the door and more convenient for them. Of course I just moved because it's not that big of an issue. She could have been nicer about it, but whatever.
The real problem was the pizza. It was awful. Not even the kids would eat it. Giant bubbles ripped all of the sauce and cheese off of the area and it just tasted like an unseasoned piece of dough. I had two pizzas, we each had a slice, and then I threw away 1.5 large pizzas because it wasn't worth storing in the fridge. How do you get 8 giant air bubbles on a single pizza? I go to the Kemp store now and it's been great so far, worth the extra few minutes of driving.

Atmosphere: 3

Food: 2

Service: 1

Been a loyal Dominos customer my whole adult life. When it comes to pizza, always been my go to. But this location is the worst I've ever been to. Mistakes on every single order, every single time. Some mistakes are small, some are absurdly huge and cost me money and time. This last time was the straw that broke the camel's back. Absolutely nothing from the order was correct except the SIZE of the pizzas.

Cinnamon twists? scraggly and thin, flimsy like store bought pretzels. They had to remake one pizza before they even got picked up, the other was ALSO wrong (hand tossed instead of pan, which cost extra.) We didn't get our drinks (wife didn't realize I'd ordered them) or the icing FOR the cinnamon twists. Every step of the way, a mistake.

I don't want refunds. I don't want a free meal. After 4 years of using this location, I'm switching to other options because They have made some form of mistake every single order this year. I've tolerated most of them, disputed a few but it's never really worked out enough to erase the bad taste the issue leaves.

If you're in the area, pick somewhere else for dinner. Especially if you're short on time. Save yourself the trouble.

For the record, the staff is at least polite and professional and the building seems clean and well kept. But they are just simply incapable of making an order RIGHT the first time, it seems.

Atmosphere: 3

Food: 1

Service: 2

Free pizza tastes pretty damn good!

Food: 5

Service: 5

Ordered a pizza online from this establishment Saturday, October 19 @ 5:30 pm. Picked it up @ 15 later, but did not look at it until I got home. Why did the pizza look like one someone order earlier in the day and did not come and pick it up so they warmed it up in the microwave and gave it to me? I was livid. I called back with my complaint and to my demise, I was put on hold @ 15 minutes and hung up on after them telling me on a previous call that they would deliver me a new pizza. I am yet to receive that pizza or a reimbursement to my debit card. I emailed the corporate office and they sent me a case # but no action has been taken. I encourage anyone to drive to the other side of town before patronizing this Dominos on Burkburnett Rd. The staff needs training in the preparation of a good pizza as well as being respectful to their customers.

Atmosphere: 1

Food: 1

Service: 1

What is happening to this location?! The past 6 out of 7 times have been a failure ordering delivery. With things such as getting the wrong pizza and having to send it back to receiving the pizza over 30 minutes late... this location needs to get it's shit together...

Atmosphere: 4

Food: 3

Service: 3

Great pizza . ✅

Atmosphere: 5

Food: 5

Service: 5

It was great pizza . I recommend to come here

Atmosphere: 5

Food: 5

Service: 5