Firefly Bar & Grill
2927 Southwest Pkwy, Wichita Falls
(940) 280-3473
Recent Reviews
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Ashley was a fun bartender
Atmosphere: 5
Food: 5
Service: 5
Great experience! Ashley is great. She is friendly and fun! She makes your experience so worth it! Great food and drinks. I will be back to see her in the bar!
Atmosphere: 5
Food: 5
Service: 5
Ashley was hospital and attentative.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was nice & clean, bathroom looked clean, service was okay, food was good (I recommend the shish kabob), parking was good. Might go back, maybe see what it's like in the daytime.
Atmosphere: 5
Food: 5
Service: 4
Ashley gave terrible service very very rude will not come back to this establishment lost my business and my family’s business and with the way the place is very empty I can see why
Amazing food and great service (seriously some of the best food in town) but the decor needs improvement. It is a little distracting as theres a lot of different styles going on, but the food and staff makes it worth it.
Atmosphere: 3
Food: 5
Service: 5
Ashley was great! Second time she waits on me…and remembered my previous order! So friendly..
Atmosphere: 4
Food: 5
Service: 5
Ashley was sweet and attentive with us. Great environment, good music and pretty quiet chill bar area
Atmosphere: 5
Food: 5
Service: 5
Great drinks.. no frozen margaritas..
Atmosphere: 5
Food: 5
Service: 5
This was a horrible experience. It took almost two hours for us to receive partial orders. Many things were out of stock and we were not told at time of ordering, but after waiting for over an hour. Service was non existent and the waitress did not bring change back on a cash payment until specifically asked. She then did not bring all of the change. Some of the party could not wait and were still charged for two glasses of iced tea after waiting for almost two hours and their food was still not brought out. Do not open your restaurant if you don't have adequate staff to accommodate customers.
Restaurantji Recommends
Please save yourself a horrible experience and go anywhere except here. I wish we had read the reviews prior to wasting our money. To begin with they had barely any diners in this restaurant, which probably should have been the red flag. We waited close to two hours for horrible food, it came at all different times. They were out of a lot of items and would come back at different times during the two hours to tell us to order something else. Some of our party couldn't wait longer and had to cancel their order, and they still charged them for their teas, after sitting there for two hours waiting for their food. The waitress did not bring change back even after a tip was automatically added to the order, she just thought she should keep the change, and after pointing it out, she then brought back some of it and said they don't have any change to give him back the rest. Please close this place down if you don't have staff, or a cook to actually run a restaurant. Close on Sundays if you can't find workers. They did nothing to even offer any apology or compensation for this mess. They acted like this was the normal for this business. The excuse was there are only two kids in the back cooking. Your poor management is not my problem. This place will not last treating customers so poorly.
Atmosphere: 1
Food: 1
Service: 1
Burgers were overcooked fries were greasy atmosphere was OK waitress was nice. Appetizer was good for a $17 burger definitely not worth it. Update it has gotten way worse don’t go here!!
Atmosphere: 2
Food: 1
Service: 1
The staff are great and always so helpful when asking questions. We have been twice and have love the experience each time. The service, food, and drinks are great!
Atmosphere: 5
Food: 4
Service: 5
The place was nice and busy. Our service was wonderful and friendly. I think the food was ok. Our Appetizer (Greek Fries) was wonderful, best think of the night. We both got salads, but our veggies looked like the were old (possibly frozen and defrosted, our cucumbers had translucent skin and the tomatoes looked almost stewed...they didn't taste good, like soaked in oil almost, hard to explain. Our min dishes we good....I had the kebobs , the chicken was great, but my steak was overcooked (didn't even ask what cook I wanted) it came out well done and that was disappointing. The pizza was good and the gluten free crust was one of the best I have had. Overall a good experience but restaurants about the food, but I can't give 3.5 stars so 4 it is. 3.5/5
Atmosphere: 5
Food: 3
Service: 5
Good service, nice patio, good food. Best fries I’ve ever had. Thanks Ashley
Atmosphere: 5
Food: 5
Service: 5
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