McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
4035 Southwest Pkwy, Wichita Falls
(940) 691-8866
About McDonald's
Customers' Favorites
McDonald's Reviews
Drive up was the only option (due to virus). I understand they have to limit the people inside working. Fries were cold and shriveled up, the drink had the soft drink all over the outside of the cup.
This crew/business needs to step up their game or they’re not going to make it through this craziness.
This isn’t the first time I’ve received service/food like this. I kept hoping it would get better. I was WRONG!
30 minute wait for fast food. Raw burgers, take raw back and receive more raw burgers in exchange.
Waited on my food in the drive thru for 20 minutes before going inside to get it myself. It would’ve been nice to hear “sorry for the wait ma’am” but no. Y’all need a serious customer service lesson. How is a 20 minute wait for FAST food acceptable?
Menu
Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's is a popular fast-food restaurant known for its affordable menu options. Customers enjoy items like the McChicken, fries, and milkshakes, which are reasonably priced. The staff is often praised for their friendliness and attentiveness, and the manager at one location has received high marks for quick and effective problem-solving. While some customers find the kiosk ordering system helpful for business, others think staff could keep a closer watch on the front counter to assist those who prefer ordering directly. The restaurant's exterior has been described as looking like a depressed mid-aged housewife, but inside, it is considered one of the better ones in town, with employees being nicer than at other locations. The Caramel Frappe is consistently good, although the outside landscaping has received some criticism for poor pruning. Visitors note that the restaurant is clean, efficient, and kid-friendly, with plenty of parking and wheelchair accessibility.