So I just left from Subway. I ordered a 6 inch Chicken Bacon Ranch with light lettuce a heavy pickles... When I got home I had a very colorful foot long sandwich that I couldn't eat because I'm allergic to onions.... I called the store multiple times and no one answered and the lady didn't offer me a receipt so now not only can I not eat this sandwich, I can't go get it replaced tomorrow because I have no receipt... I live clear across town and only stopped there because I'd been on the highway for 5 hours and it was something light to grab on my way home.... So much for that notion.... What's the point of having a business phone if no one is going to answer it???? Subway on Sheppard Access, by the way.
Atmosphere: 4
Food: 1
Service: 2
kaiser siddique
Not really like tht
Karen Roberts
App would not allow order had o go in and order. Nice man there who made 6 year old meatball sub
Atmosphere: 5
Food: 5
Service: 5
Calvin Taylor
Picture speaks for itself. This is the effort you will recieve if you order from the subway at sheppard access rd.
Atmosphere: 1
Food: 1
Service: 1
Jeff
Bad customer service. No one at the counter to take orders; cashier’s son had to tell her she had a customer. When she did take my order she rolled her eyes at me for no apparent reason. She also mistook my order, presumably because she had a headphone in and couldn’t hear properly. Interior equipment did not look clean. Will not be doing business here again.
Atmosphere: 1
Food: 1
Service: 1
Brock Riskey
Restaurant needs a deep cleaning. Service was slow but the job got done. Bread was dry and over toasted.
Atmosphere: 2
Food: 2
Service: 3
tiired
Found a bandaid in my sub and they keep the phone off the hook 24/7. Great place
Atmosphere: 1
Food: 1
Service: 1
Sheila Montemayor
I am writing a negative review for two reasons. One is that my order is frequently messed up. I cannot order online because I have to closely watch them making it and usually say several times what I asked for. Also, the bread at this location is often hard and crusty and seems like old, bread. However, the bigger reason I do not like this location is because one of the workers. There is a woman who works here and is always rude. I have been here at least five times with her working and she is incredibly rude each time. She has done this to my spouse as well. She seems annoyed to have to help people. She has eye rolled, ignoresd me, and snaps at people for simply ordering a sandwich. I go to this location because of convenience but try to avoid going now if possible.
Walked in to no one present at the counter. Lady came out two minutes later and did not even provide a greeting. She did wash her hands, but still absolutely no greeting at all. She then grabbed bread for an online order and started making it while still ignoring us. Finally she says “what do you want?”, just a little customer service would be nice. The whole experience is horrible and we may just stick to the McDonald’s close by and never come back. Subway needs to shop this place to see the bad experience live!
Atmosphere: 1
Food: 2
Service: 1
JR
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Javier Maciel
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
Goober Grains
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
Atmosphere: 2
Food: 2
Service: 1
Max Brunwasser
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
So I just left from Subway. I ordered a 6 inch Chicken Bacon Ranch with light lettuce a heavy pickles... When I got home I had a very colorful foot long sandwich that I couldn't eat because I'm allergic to onions.... I called the store multiple times and no one answered and the lady didn't offer me a receipt so now not only can I not eat this sandwich, I can't go get it replaced tomorrow because I have no receipt... I live clear across town and only stopped there because I'd been on the highway for 5 hours and it was something light to grab on my way home.... So much for that notion.... What's the point of having a business phone if no one is going to answer it???? Subway on Sheppard Access, by the way.
Atmosphere: 4
Food: 1
Service: 2
Not really like tht
App would not allow order had o go in and order. Nice man there who made 6 year old meatball sub
Atmosphere: 5
Food: 5
Service: 5
Picture speaks for itself. This is the effort you will recieve if you order from the subway at sheppard access rd.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service. No one at the counter to take orders; cashier’s son had to tell her she had a customer. When she did take my order she rolled her eyes at me for no apparent reason. She also mistook my order, presumably because she had a headphone in and couldn’t hear properly. Interior equipment did not look clean. Will not be doing business here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurant needs a deep cleaning. Service was slow but the job got done. Bread was dry and over toasted.
Atmosphere: 2
Food: 2
Service: 3
Found a bandaid in my sub and they keep the phone off the hook 24/7. Great place
Atmosphere: 1
Food: 1
Service: 1
I am writing a negative review for two reasons. One is that my order is frequently messed up. I cannot order online because I have to closely watch them making it and usually say several times what I asked for. Also, the bread at this location is often hard and crusty and seems like old, bread. However, the bigger reason I do not like this location is because one of the workers. There is a woman who works here and is always rude. I have been here at least five times with her working and she is incredibly rude each time. She has done this to my spouse as well. She seems annoyed to have to help people. She has eye rolled, ignoresd me, and snaps at people for simply ordering a sandwich. I go to this location because of convenience but try to avoid going now if possible.
Atmosphere: 2
Food: 2
Service: 1
The food was good, but the service was odd...
Atmosphere: 3
Food: 5
Service: 3
Always a great sandwich at subways.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Restaurantji Recommends
Walked in to no one present at the counter. Lady came out two minutes later and did not even provide a greeting. She did wash her hands, but still absolutely no greeting at all. She then grabbed bread for an online order and started making it while still ignoring us. Finally she says “what do you want?”, just a little customer service would be nice. The whole experience is horrible and we may just stick to the McDonald’s close by and never come back. Subway needs to shop this place to see the bad experience live!
Atmosphere: 1
Food: 2
Service: 1
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
Atmosphere: 2
Food: 2
Service: 1
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
Atmosphere: 2
Food: 2
Service: 1
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