Walked in to no one present at the counter. Lady came out two minutes later and did not even provide a greeting. She did wash her hands, but still absolutely no greeting at all. She then grabbed bread for an online order and started making it while still ignoring us. Finally she says “what do you want?”, just a little customer service would be nice. The whole experience is horrible and we may just stick to the McDonald’s close by and never come back. Subway needs to shop this place to see the bad experience live!
Atmosphere: 1
Food: 2
Service: 1
Javier Maciel
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
Goober Grains
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
Atmosphere: 2
Food: 2
Service: 1
davina bakos
The young girl who works there needs to b more asosharble to customers.. she has a little attitude but, other than that food is good
Atmosphere: 3
Food: 5
Service: 2
Laura Estrada
Fast, friendly, super clean!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Stiles
Went to get food and they aren’t suppose to close until 10 however they have doors locked already!!!
Alexandra Henderson
Love the remodeling. However, if you're remodeling a business your customer service should not be worse than it was before. Shiny new things don't replace the fact neither of your workers had hair nets on despite both having very long hair. One did have a golf hat on which doesn't do much when their hair is past their shoulders. They have poor food and safety training with one of them using their gloved hands on their phone then touching a customers food. Do better at training new employees when your old ones were much better. It's not their fault you can't train someone properly.
Always a great sandwich at subways.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Walked in to no one present at the counter. Lady came out two minutes later and did not even provide a greeting. She did wash her hands, but still absolutely no greeting at all. She then grabbed bread for an online order and started making it while still ignoring us. Finally she says “what do you want?”, just a little customer service would be nice. The whole experience is horrible and we may just stick to the McDonald’s close by and never come back. Subway needs to shop this place to see the bad experience live!
Atmosphere: 1
Food: 2
Service: 1
Overall great food however the employees there are lacking in service and quality, made multiple orders throughout my 6 months of going there and have never been fully satisfied with my purchase. Made multiple mistakes in applying prices for an add on which was on one order but they applied it to two, even forget a lot of add ons when I specifically asked for it. Would recommend another place however I haven’t found a place closer than this one.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
I try and avoid this subway as much possible. I placed an order through the subway app. I asked for onion, they gave me olives. I am allergic to olives. I asked for double chocolate cookies, I got raisin oatmeal. I told them they messed up my order, the woman i told began to scold her coworker. When this happened the man the coworker was assisting told the woman to go easy on her. This led to them yelling and saying things like, "im gonna kick your balls" "You dont have the balls to come over this counter." From the employee woman. When tried to remake my sandwhich everyone was confused. The male employee came in and saw my bag was empty and tried to remake my sandwhich, forgot i put bacon and went to heat it up seperately. The new employee was shaking and struggling to assist the other customer. Confusion and hysteria ran amuck. I've been back since and had a different set of employees who just don't care about there jobs there or the customer. I never want to go there again. On my way out i was taking a lid i saw what looks like a cockaroach leg stuck to the lid. DISGUSTING. please dont dine here.
Atmosphere: 2
Food: 2
Service: 1
The young girl who works there needs to b more asosharble to customers.. she has a little attitude but, other than that food is good
Atmosphere: 3
Food: 5
Service: 2
Fast, friendly, super clean!
Atmosphere: 5
Food: 5
Service: 5
Went to get food and they aren’t suppose to close until 10 however they have doors locked already!!!
Love the remodeling. However, if you're remodeling a business your customer service should not be worse than it was before. Shiny new things don't replace the fact neither of your workers had hair nets on despite both having very long hair. One did have a golf hat on which doesn't do much when their hair is past their shoulders. They have poor food and safety training with one of them using their gloved hands on their phone then touching a customers food. Do better at training new employees when your old ones were much better. It's not their fault you can't train someone properly.
Friendly service, great food.
Atmosphere: 5
Food: 5
Service: 5
The 2 worker here were great def be back
Restaurantji Recommends
Great staff tonight, my son said they were nicest guys ever!
Should be open on Sunday at 11. But door unlocked but no one actually working the store.
The 2 worker here were great def be back
Sandwiches were yummy until I found slimy lettuce in my sandwich. Lost my appetite immediately. Labeling the sandwiches would be helpful too.
Veggies are always fresh, ive seen them drop meat on the counter an then put in back in the bin with the other meat.