Charging for an extra ranch seems petty. Good thing I had a left over chick fila ranch
Atmosphere: 3
Food: 3
Service: 4
Brady Carnesecca
Didn’t give us the correct order which normally I can overlook but they have also started charging for sauces, $.50 each, and the biggie bags aren’t 5 bucks anymore. Bummer, we used to go once a week but will be going elsewhere now.
Mason Brown
They constantly mess up orders and claim that it's what I ordered. If I ask for a baconator I expect a baconator l, not a chicken sandwich.
Also dont even bother asking for no Ice for your drink, you'll get half ice. I dont want to pay for ice in the middle of winter. This store needs a big change, I stopped going here and take the extra 15 minutes to go to Saratoga. It's ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Elenye White
Rudest lady in the window today. Asked me to park around the corner to wait for my food, that’s fine. My issue is that after I said thank you *ignored* I asked for a receipt to which she ignored me again. I said “excuse me” twice and she shut the door walking back in. CLEARLY she heard me because I drove to the window and she opened the window and handed it to me WITHOUT SAYING A WORD and slammed the window. What is your problem?
Atmosphere: 1
Food: 3
Service: 1
Stacey
I hate this Wendys. I will boycott this wendy's forever, and I will tell everybody I know to never go to that Wendy's. The customer service sucks.You sit at the drive through waiting for somebody to answer you.If you're ready to order. You're sitting there for 5 to 10 before anybody comes.That is ridiculous.So whoever owns this franchise of a wendy's needs to shape up their employee's, to have better customer service. You need to give them a lesson that customers pay their paychecks. And when customers don't come to that Wendy's anymore, they're gonna lose their jobs. Remember, one person has a bad experience. They tell 10 people, those 10 people tell another 10 people looks like if that is happening because I read all the reviews on here and a lot of people are not happy with the customer service at this Bluffdale location.
Atmosphere: 1
Food: 1
Service: 1
James Hall
This location is a great! I took a long break from Wendy’s because quality seemed to drop year over year. Tried out this Wendy’s more recently and now I’m back baby. They are super fast and very polite here. This Wendy’s is like that crazy ex-girlfriend that got her shiz back together… Now we’re back together.
Atmosphere: 4
Food: 4
Service: 5
Chase Thornwall
Spent 15 dollars on a meal . I asked for just 1 sauce packet and they wanted to charge me for it . Like come on now
Atmosphere: 2
Food: 3
Service: 1
Alyson Cundiff
Wow, the employees at this Wendy’s were so rude. Especially the woman working the drive through. Since when did Wendy’s charge $0.50 for extra ranch? Won’t be returning
Atmosphere: 1
Food: 3
Service: 1
Joshua McClellan
Immature employees at the counter screaming and being obnoxious. Terrible experience. Wendys really be hiring anyone these days.
Atmosphere: 1
Food: 3
Service: 1
Joe Cardona
Language barrier was difficult when ordering, received incorrect items and had to swing back through
To whoever was working at around 9pm on 9/20 in the drive thru, thank you for the awesome service. My baby started crying just as I got to the drive thru and the sweet guy asked if he needed to be quiet. The kind of employee a business should be proud of. Thank you for the extra service
Atmosphere: 5
Food: 5
Service: 5
Kendra Hansen
We had the best experience at this Wendy’s location than any other location ever! The food was so fresh! Fries were hot and crispy. Frostys were awesome! Will definitely come back to this location more!
Atmosphere: 5
Food: 5
Service: 5
Janae Bloomfield
My wrap was a disaster and my fries were cold
Food: 3
Service: 2
Jordan Brown
Don’t ever use this Wendy’s. They can’t execute a simple drive thru order and make you wait half hour for your food while they serve everybody else.
Atmosphere: 1
Food: 1
Service: 1
Maren Jensen
I love this location! We have a big family and they always get our huge orders right. It's seriously impressive! They are always very fast! And all of the workers are incredibly kind and polite. The inside is always super clean.. the tables, the floors, the bathrooms and everything else!
Charging for an extra ranch seems petty. Good thing I had a left over chick fila ranch
Atmosphere: 3
Food: 3
Service: 4
Didn’t give us the correct order which normally I can overlook but they have also started charging for sauces, $.50 each, and the biggie bags aren’t 5 bucks anymore. Bummer, we used to go once a week but will be going elsewhere now.
They constantly mess up orders and claim that it's what I ordered. If I ask for a baconator I expect a baconator l, not a chicken sandwich.
Also dont even bother asking for no Ice for your drink, you'll get half ice. I dont want to pay for ice in the middle of winter. This store needs a big change, I stopped going here and take the extra 15 minutes to go to Saratoga. It's ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Rudest lady in the window today. Asked me to park around the corner to wait for my food, that’s fine. My issue is that after I said thank you *ignored* I asked for a receipt to which she ignored me again. I said “excuse me” twice and she shut the door walking back in. CLEARLY she heard me because I drove to the window and she opened the window and handed it to me WITHOUT SAYING A WORD and slammed the window. What is your problem?
Atmosphere: 1
Food: 3
Service: 1
I hate this Wendys. I will boycott this wendy's forever, and I will tell everybody I know to never go to that Wendy's. The customer service sucks.You sit at the drive through waiting for somebody to answer you.If you're ready to order. You're sitting there for 5 to 10 before anybody comes.That is ridiculous.So whoever owns this franchise of a wendy's needs to shape up their employee's, to have better customer service. You need to give them a lesson that customers pay their paychecks. And when customers don't come to that Wendy's anymore, they're gonna lose their jobs. Remember, one person has a bad experience. They tell 10 people, those 10 people tell another 10 people looks like if that is happening because I read all the reviews on here and a lot of people are not happy with the customer service at this Bluffdale location.
Atmosphere: 1
Food: 1
Service: 1
This location is a great! I took a long break from Wendy’s because quality seemed to drop year over year. Tried out this Wendy’s more recently and now I’m back baby. They are super fast and very polite here. This Wendy’s is like that crazy ex-girlfriend that got her shiz back together… Now we’re back together.
Atmosphere: 4
Food: 4
Service: 5
Spent 15 dollars on a meal . I asked for just 1 sauce packet and they wanted to charge me for it . Like come on now
Atmosphere: 2
Food: 3
Service: 1
Wow, the employees at this Wendy’s were so rude. Especially the woman working the drive through. Since when did Wendy’s charge $0.50 for extra ranch? Won’t be returning
Atmosphere: 1
Food: 3
Service: 1
Immature employees at the counter screaming and being obnoxious. Terrible experience. Wendys really be hiring anyone these days.
Atmosphere: 1
Food: 3
Service: 1
Language barrier was difficult when ordering, received incorrect items and had to swing back through
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
To whoever was working at around 9pm on 9/20 in the drive thru, thank you for the awesome service. My baby started crying just as I got to the drive thru and the sweet guy asked if he needed to be quiet. The kind of employee a business should be proud of. Thank you for the extra service
Atmosphere: 5
Food: 5
Service: 5
We had the best experience at this Wendy’s location than any other location ever! The food was so fresh! Fries were hot and crispy. Frostys were awesome!
Will definitely come back to this location more!
Atmosphere: 5
Food: 5
Service: 5
My wrap was a disaster and my fries were cold
Food: 3
Service: 2
Don’t ever use this Wendy’s. They can’t execute a simple drive thru order and make you wait half hour for your food while they serve everybody else.
Atmosphere: 1
Food: 1
Service: 1
I love this location! We have a big family and they always get our huge orders right. It's seriously impressive! They are always very fast! And all of the workers are incredibly kind and polite. The inside is always super clean.. the tables, the floors, the bathrooms and everything else!
Atmosphere: 5
Food: 5
Service: 5
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