Cookies were definitely amazing tonight. Love Crumbl cookies
Susan Garrett
Great cookies ands great customer service
jennifer galvan
love the friendliness of the staff
Sav W
Good cookies
Nate Ashby
Good Cookies and fast employees
Sara Subardjo
I waited in store for over a half hour for my order that had been ordered an hour before online. When the cookies came out, they did not look good frosting was falling. Off of them was very dissatisfied with my order.
Allyssa Lord
Got the totally wrong order and was all messed up in the box. Called the store and they said the manager will get back with me in s couple of days. First time I had a problem with them.
Jennifer Lee
Cannot believe they sold me a day-old cookie. I bought it in the morning, picked it up, and went to the work. When I opened the box, the cookie was cold and hard as a rock. That was not what I usually got from Crumbl. It used to be moist, warm, and soft textual (at least for the one I've got) but it was completely off from the expectation. I was extremely dissapointed, since that was my morning treat to start a day a little better, but instead it ruined my day.
Chris Bednar
Always out. Centerville usually stocked
Jason L.
They have a weekly cookie option that’s only available on Wednesday. So, I ordered it online at 7 am and scheduled pickup for 330 that day (because I’m unable to pick it up earlier due to having to work). I arrived at 330 as scheduled and was informed that the cookie I pre ordered was out of stock. What is the point of having a preorder option if they won’t set aside the cookie I ordered? And why are they so bad at inventory that they can’t keep cookies in stock halfway through the day? I’m not going to bother with their Wednesday specials anymore and will likely avoid going here as much, or at all, because I’m not going to waste my time with such nonsense.
Review update: I’ve been checking on the app and on any given week 50% of the cookie varieties at this particular store are consistently out of stock. So this appears to be a consistent issue and I won’t be coming to this location again.
We ordered some flavors of the week. One of the cookies was incorrect. I called and asked if we could be sent 1 replacement cookie and that I wouldn’t normally ask but I was recovering from surgery and really was looking forward to the one that got messed up. They were SO friendly on the phone. Not only did they send a replacement for free, they sent a new box of 4 and a personalized note to feel better! This made our night! They went above and beyond! Thank you Bountiful Crumbl 🥹🙏
Kirsten Seljaas
Very good service
Jeydin Zejdlik
doing ts for free cookies
Michael Elifritz
Inconsistent product. My respect for this product is crumbling.
Cookies were definitely amazing tonight. Love Crumbl cookies
Great cookies ands great customer service
love the friendliness of the staff
Good cookies
Good Cookies and fast employees
I waited in store for over a half hour for my order that had been ordered an hour before online. When the cookies came out, they did not look good frosting was falling. Off of them was very dissatisfied with my order.
Got the totally wrong order and was all messed up in the box. Called the store and they said the manager will get back with me in s couple of days. First time I had a problem with them.
Cannot believe they sold me a day-old cookie. I bought it in the morning, picked it up, and went to the work. When I opened the box, the cookie was cold and hard as a rock. That was not what I usually got from Crumbl. It used to be moist, warm, and soft textual (at least for the one I've got) but it was completely off from the expectation. I was extremely dissapointed, since that was my morning treat to start a day a little better, but instead it ruined my day.
Always out. Centerville usually stocked
They have a weekly cookie option that’s only available on Wednesday. So, I ordered it online at 7 am and scheduled pickup for 330 that day (because I’m unable to pick it up earlier due to having to work). I arrived at 330 as scheduled and was informed that the cookie I pre ordered was out of stock. What is the point of having a preorder option if they won’t set aside the cookie I ordered? And why are they so bad at inventory that they can’t keep cookies in stock halfway through the day? I’m not going to bother with their Wednesday specials anymore and will likely avoid going here as much, or at all, because I’m not going to waste my time with such nonsense.
Review update: I’ve been checking on the app and on any given week 50% of the cookie varieties at this particular store are consistently out of stock. So this appears to be a consistent issue and I won’t be coming to this location again.
Restaurantji Recommends
We ordered some flavors of the week. One of the cookies was incorrect. I called and asked if we could be sent 1 replacement cookie and that I wouldn’t normally ask but I was recovering from surgery and really was looking forward to the one that got messed up. They were SO friendly on the phone. Not only did they send a replacement for free, they sent a new box of 4 and a personalized note to feel better! This made our night! They went above and beyond! Thank you Bountiful Crumbl 🥹🙏
Very good service
doing ts for free cookies
Inconsistent product. My respect for this product is crumbling.
Such nice staff!! Love the cookies!
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