Man, this Subway used to be good about 3 months ago. But recently, they hired 2 new employees who seem to be sisters and they have destroyed the place. They sent all the good employees to other locations and now this place is a wreck. It is like a massive mess that must be cleaned up. The 2 new employees have been seen COUGHING on the sandwiches and have let FLIES LITERAL FLIES on the sandwich, then they act like it is nothing and shoo the fly away for 2 seconds AND PUT A COVER ON THE SANDWICH INSTEAD OF MAKING A NEW ONE. What a disgrace. It is so sad. Back in the past, before these 2 new employees this Subway was a 3-5 star Subway. But now it is 100% a 1 star Subway.
Atmosphere: 1
Food: 1
Service: 1
TRIPLE S POLARIS
1s time and the last time I’ll be going here. The drive through associate literally told me over the speaker that the customers inside are more important. Needless to say, I left and won’t be returning.
Atmosphere: 1
Service: 1
Woodruff Young
I mean. It's subway 😋 need I say more.
Atmosphere: 5
Food: 5
Service: 5
Gracie Baylee Weber
I ordered the sub of the day. A kids meal and 2 foot longs. I drive all the way there. And home to find my kids drinks are missing. A applesauce is missing. Chips are missing. Mayo was replaced with mustard in a sandwich. Both footings aren’t toasted as it should be upon ordering. I’m pregnant so I ordered toasted for a reason. Not only can you not eat the sandwich but it is literally drowned in mustard. I’ve tried calling and calling to speak to a manager and suprise no one will answer. If I could rate a BIG FAT 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
Degan Palmer
I mobile order from here multiple times a week. I am almost ALWAYS happy with my order. The majority of the workers are so nice and the food is usually great. Lately I have been getting sandwichs that are not even close to what I ordered. It's like they don't care about their job, and just put whatever ingredients they want. It's the same employee every single time, she obviously does not like her job. I'm not the one to complain and write a bad review, but after the sandwich I got today, I decided a review was necessary. The ingredients I got on my sub today, was ridiculous. The things I requested extra of, she gave me NONE. The things I asked for less of, she gave me so much extra, and for some reason there was bbq sauce, when that was not on my order. I will no longer be going back to that subway.
Kya Carroll
The last few times I’ve gone in including today I get the Titian turkey. The last three times I’ve gone in. It never has double meat or cheese. Really disappointing when I don’t live right near to come back…. Beware dont order anything that has double meat or cheese. Here you won’t get it.
Ron Witherspoon
Good food great service and clean
Atmosphere: 5
Food: 5
Service: 5
Ryan Stewart
This is the strangest Subway in Cedar City and that’s saying something (yeah they’re have four locations in Cedar, yes I’ve been to all of them, yes I live dangerously).
Sandwich was decent, but Megan with the pink hair, absolutely stole the show. While making my sub, she casually mentioned Sasquatch lives across the street and “only appears when Mercury’s in reverse cowgirl or whatever.”
I thought she was joking until she described his diet, shoe size, and dating history. Service was weirdly amazing, like she could make a perfect sandwich while summoning demons in kitchen. I’ll be back, mostly for updates on Bigfoot’s custody battle.
Atmosphere: 5
Food: 5
Service: 5
J.D. Pfoutz
Megan and Karissa are amazing and an asset to your company!! This is my favorite Subway.
Me husband and son went here last night . When walked in the door there was no greeting, we started ordering my son food and what he want and the lady with pink hair start making rude comment to what he wanting on there , then I started to order my food . I ordered the steak and cheese , they asked me if I wanted it toasted I said no so they just put the meat and cheese on the sandwich , I ask if they were going to heat the meat cause any subway I have ever been to they still heat the meat cheese without asking , they both sparked and rolled there eyes , then said you didn't want it toasted as they gave me dirty looks the girl with pink hair slammed her hand on my sandwich smashing my bun then dug her fingers into the sandwich to remove the meat she finally gets it toasted with the cheese on top dumps it in the center of the sandwich and proceeded to only spread the meat then finishes the sandwich. After they were done with all the sandwiches and all the rude comment she had been making and still had to ask if she was doing are peppermint cookie and that point this lady is just over top pissed . The work in retail and customer service , didn't say anything rude or disrespectful to her but to be treated that was completely uncalled for and un professional . On top of the smashed bread and meat less / cheese less parts of my sandwich in the middle was just a hunk of cheese it was a terrible experience and won't be going back also none of the girls working had name badges
Atmosphere: 1
Food: 1
Service: 1
Savanna Milbrandt
Megan was really rude today. My husband ordered ahead of time and I walked down to pick up the order. My son asked if we ordered 3 or 4 sandwiches and she snapped back at us stating only 3 popped up and that's what we ordered. So I stepped to the side and called to double check if he ordered 3, he had ordered 4 but she kept making comments at me while I was on the phone. The elderly couple that was eating in wrapped up their food and left immediately. I asked her name and she said "Im the boss call corporate." During all of this, I told her she didn't have to be rude or have an attitude with me just because we asked a question. I had 3 kids with me and that's how she responded because one kid said mom did we order 3 or 4? Ick! I'm so sad and never want to order again because our name was on that order. What will she do to my food in the future if I ordered again?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich
W Paul Pulsipher
We came here tonight because my wife wanted barbecue and Subway has barbecue sauce. Also, if, when you come here, Bee is still working here, ask her to make your sandwich because she will put TLC into it. To the owner, give her a raise :) besides, every SUU student deserves a financial break now and again. Thanks for a great date night to the people here.
PS their new spicy cheesesauce stake sandwich is super awesome! Although I replaced the cheese sauce with pepper jack. My wife got The Beast… which is indeed a beast of a sandwich.
Atmosphere: 5
Food: 5
Service: 5
Elliott Nutter
I just want to give a shout-out to the Cedar City store, especially the GM Megan!
So, I went online to reorder my usual, but I didn't realize the app was reordering from a different store I went to. It didn’t give me the option to pick my store, so I didn’t catch it—that’s partly on me.
When I got to the Cedar City store, I realized my mistake. I called the other location (which is over two hours away!) to see if they could cancel or refund me since I couldn’t pick it up. They straight up told me no—either I had to come get the sandwich or just lose my money.
Megan, the GM, listened to my situation & even tried calling that other store herself to see if she could help, but no luck there either. Still, she was super kind and remade my sandwiches at the Cedar City store. She even tried contacting corporate to figure something out. Megan didn’t have to do any of that, but she did! She saved me from having to spend more money, which was awesome.
Megan and her team totally made my day! 10/10 service from them!
Atmosphere: 5
Food: 5
Service: 5
Kat Jones
badddd customer service from brunette and blonde evening shift girls. straight up rude and didn’t want to work just wanted customers to go away. lame
Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Man, this Subway used to be good about 3 months ago. But recently, they hired 2 new employees who seem to be sisters and they have destroyed the place. They sent all the good employees to other locations and now this place is a wreck. It is like a massive mess that must be cleaned up. The 2 new employees have been seen COUGHING on the sandwiches and have let FLIES LITERAL FLIES on the sandwich, then they act like it is nothing and shoo the fly away for 2 seconds AND PUT A COVER ON THE SANDWICH INSTEAD OF MAKING A NEW ONE. What a disgrace. It is so sad. Back in the past, before these 2 new employees this Subway was a 3-5 star Subway. But now it is 100% a 1 star Subway.
Atmosphere: 1
Food: 1
Service: 1
1s time and the last time I’ll be going here. The drive through associate literally told me over the speaker that the customers inside are more important. Needless to say, I left and won’t be returning.
Atmosphere: 1
Service: 1
I mean. It's subway 😋 need I say more.
Atmosphere: 5
Food: 5
Service: 5
I ordered the sub of the day. A kids meal and 2 foot longs. I drive all the way there. And home to find my kids drinks are missing. A applesauce is missing. Chips are missing. Mayo was replaced with mustard in a sandwich. Both footings aren’t toasted as it should be upon ordering. I’m pregnant so I ordered toasted for a reason. Not only can you not eat the sandwich but it is literally drowned in mustard. I’ve tried calling and calling to speak to a manager and suprise no one will answer. If I could rate a BIG FAT 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
I mobile order from here multiple times a week. I am almost ALWAYS happy with my order. The majority of the workers are so nice and the food is usually great. Lately I have been getting sandwichs that are not even close to what I ordered. It's like they don't care about their job, and just put whatever ingredients they want. It's the same employee every single time, she obviously does not like her job. I'm not the one to complain and write a bad review, but after the sandwich I got today, I decided a review was necessary. The ingredients I got on my sub today, was ridiculous. The things I requested extra of, she gave me NONE. The things I asked for less of, she gave me so much extra, and for some reason there was bbq sauce, when that was not on my order. I will no longer be going back to that subway.
The last few times I’ve gone in including today I get the Titian turkey. The last three times I’ve gone in. It never has double meat or cheese. Really disappointing when I don’t live right near to come back…. Beware dont order anything that has double meat or cheese. Here you won’t get it.
Good food great service and clean
Atmosphere: 5
Food: 5
Service: 5
This is the strangest Subway in Cedar City and that’s saying something (yeah they’re have four locations in Cedar, yes I’ve been to all of them, yes I live dangerously).
Sandwich was decent, but Megan with the pink hair, absolutely stole the show. While making my sub, she casually mentioned Sasquatch lives across the street and “only appears when Mercury’s in reverse cowgirl or whatever.”
I thought she was joking until she described his diet, shoe size, and dating history. Service was weirdly amazing, like she could make a perfect sandwich while summoning demons in kitchen. I’ll be back, mostly for updates on Bigfoot’s custody battle.
Atmosphere: 5
Food: 5
Service: 5
Megan and Karissa are amazing and an asset to your company!! This is my favorite Subway.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Me husband and son went here last night . When walked in the door there was no greeting, we started ordering my son food and what he want and the lady with pink hair start making rude comment to what he wanting on there , then I started to order my food . I ordered the steak and cheese , they asked me if I wanted it toasted I said no so they just put the meat and cheese on the sandwich , I ask if they were going to heat the meat cause any subway I have ever been to they still heat the meat cheese without asking , they both sparked and rolled there eyes , then said you didn't want it toasted as they gave me dirty looks the girl with pink hair slammed her hand on my sandwich smashing my bun then dug her fingers into the sandwich to remove the meat she finally gets it toasted with the cheese on top dumps it in the center of the sandwich and proceeded to only spread the meat then finishes the sandwich. After they were done with all the sandwiches and all the rude comment she had been making and still had to ask if she was doing are peppermint cookie and that point this lady is just over top pissed . The work in retail and customer service , didn't say anything rude or disrespectful to her but to be treated that was completely uncalled for and un professional . On top of the smashed bread and meat less / cheese less parts of my sandwich in the middle was just a hunk of cheese it was a terrible experience and won't be going back also none of the girls working had name badges
Atmosphere: 1
Food: 1
Service: 1
Megan was really rude today. My husband ordered ahead of time and I walked down to pick up the order. My son asked if we ordered 3 or 4 sandwiches and she snapped back at us stating only 3 popped up and that's what we ordered. So I stepped to the side and called to double check if he ordered 3, he had ordered 4 but she kept making comments at me while I was on the phone. The elderly couple that was eating in wrapped up their food and left immediately. I asked her name and she said "Im the boss call corporate." During all of this, I told her she didn't have to be rude or have an attitude with me just because we asked a question. I had 3 kids with me and that's how she responded because one kid said mom did we order 3 or 4? Ick!
I'm so sad and never want to order again because our name was on that order. What will she do to my food in the future if I ordered again?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich
We came here tonight because my wife wanted barbecue and Subway has barbecue sauce. Also, if, when you come here, Bee is still working here, ask her to make your sandwich because she will put TLC into it. To the owner, give her a raise :) besides, every SUU student deserves a financial break now and again. Thanks for a great date night to the people here.
PS their new spicy cheesesauce stake sandwich is super awesome! Although I replaced the cheese sauce with pepper jack. My wife got The Beast… which is indeed a beast of a sandwich.
Atmosphere: 5
Food: 5
Service: 5
I just want to give a shout-out to the Cedar City store, especially the GM Megan!
So, I went online to reorder my usual, but I didn't realize the app was reordering from a different store I went to. It didn’t give me the option to pick my store, so I didn’t catch it—that’s partly on me.
When I got to the Cedar City store, I realized my mistake. I called the other location (which is over two hours away!) to see if they could cancel or refund me since I couldn’t pick it up. They straight up told me no—either I had to come get the sandwich or just lose my money.
Megan, the GM, listened to my situation & even tried calling that other store herself to see if she could help, but no luck there either. Still, she was super kind and remade my sandwiches at the Cedar City store. She even tried contacting corporate to figure something out. Megan didn’t have to do any of that, but she did! She saved me from having to spend more money, which was awesome.
Megan and her team totally made my day! 10/10 service from them!
Atmosphere: 5
Food: 5
Service: 5
badddd customer service from brunette and blonde evening shift girls. straight up rude and didn’t want to work just wanted customers to go away. lame
Atmosphere: 1
Service: 1
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