Starbucks
9946 N 4800 W, Cedar Hills
(385) 271-0585
Recent Reviews
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Came in on Thanksgiving and everyone was so nice and welcoming! Thank you Billy, Kyle, Kate, and Sarah for being awesome!
Atmosphere: 5
Food: 5
Service: 5
Grabbed a coffee on my way to work cause it was close by. Got the candy cane crunch. It was okay, not my Favorite. Service was amazing
Atmosphere: 5
Food: 3
Service: 5
I stop by this Starbucks in Cedar Hills pretty regularly, usually to pick up a drink for my wife, and I’ve noticed a huge difference in quality depending on who’s working.
Some days, the drink looks like it was just quickly cobbled together — half full, sloppy, and missing that attention to detail you expect from Starbucks. Those are the disappointing visits where you leave feeling like you wasted your money.
Then there are the good days — when one of the baristas (you can tell they care) is on shift — and the attention to detail really shows. The drink is filled perfectly to the top, the presentation is beautiful. You can tell that person takes pride in their work, and it really makes a difference. There is however always a kind note on the cup or a smiley face and the word “Enjoy!” which is a sweet gesture, but doesn’t make up for a mediocre beverage.
It just feels like this location needs more consistency overall. The good days prove they can get it right — but you shouldn’t have to hope for the “right” person to be working to get a decent drink.
Bottom line:
✅ Great presentation and care sometimes
❌ Half-hearted drinks too often
⭐️ Could easily be a 5-star location if they tightened up consistency and quality control
tldr
I wish it could be a good experience every time instead of just sometimes.
Atmosphere: 3
Food: 3
Service: 3
Flies on the pastries slow service. Not friendly
Atmosphere: 3
Food: 2
Service: 1
Always nice and great staff
Good drinks and yummy food
Atmosphere: 5
Food: 5
Service: 5
I love this starbucks and come here weekly! Great service and love the layout inside.
Atmosphere: 5
Food: 5
Service: 5
If you go here get the pink drink and the breakfast sandwich and the cake pop
Atmosphere: 5
Food: 5
Service: 5
I have decided to edit my review after the fourth incorrectly made drink in the past month. I order via the mobile app, choose hot coffee and a latte that I want and it comes out iced. Four times now in the past month. This location needs training. Also the contact us page you sent me does nothing, just a dead end link to nowhere.
It’s a great crew but they constantly give me an iced drink when I didn’t order an iced drink. It’s very frustrating and happens more than it should. Like five times now the past few months
Atmosphere: 3
Food: 2
Service: 3
Really nice staff, and the interior was really cozy. It’s a great place to study! Overall, the service was a little bit slow though.
Atmosphere: 5
Food: 4
Service: 3
Ordered a white hot chocolate, got a mocha. No worries, came back to get our white hot chocolate. Got another mocha. Wonderful people. Bad result.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Great customer service, the workers are so nice!
Service: 5
It was so good. The service was very fast. And the workers were so nice
Atmosphere: 5
Food: 5
Service: 5
Great coffee, friendly staff. Jerrilyn (I don't know how to spell her name 🙈) was awesome to chat with. Will definitely be coming back whenever I visit
Atmosphere: 5
Food: 5
Service: 5
Great location! Super friendly & helpful staff. Quick drive-thru service as well.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the nicest employees in the world! Lindsay deserves the biggest race ever!! Every single day no matter what time is it no matter how large the order she is Full of sweetness and kindness!!! All my kids comment on how kind she always is!!!
Atmosphere: 5
Food: 5
Service: 5
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