I usually rate a fast food place at a four but the employee working the late shift tonight was incredible. He made a little mistake and owned up to it before I could even make the request. He took care of me, and my late dinner in the car was great. I love the potato cakes. Service was their forte tonight. I'm sorry that I did not get his name.
Atmosphere: 4
Food: 4
Service: 5
Eli Hill
I ordered my food they gave me the wrong thing and charged me for Somthing else don’t go hear and the food is cold
Atmosphere: 1
Food: 2
Service: 2
Mallory Carlson
If you ever go through the drive through at this location, expect it to take a long while. The food is alright but not worth it for the amount of time having to wait for my order.
Atmosphere: 3
Food: 3
Service: 3
Brian Whiting
A bit run down, though the staff was great
Atmosphere: 3
Food: 4
Service: 5
Michael Stephens
I tried to go twice in the last 2 weeks. Both times I had to walk out of the store because they never took my order. Both times they continued taking drive-thru orders the entire time and said they'd be right with me but they never were. The first time I left after six drive-thru orders the second time I left after four drive-thru orders.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Leishman
Went through the drive-thru several hours before closing. Super super slow service without a smile. Food was not that great and gave me severe heartburn even though it was just a plain roast beef sandwich.
Food: 3
Service: 3
Madmartigan
Our food was fresh, hot, prepared well, but my goodness, the shrinkflation is insane. This isn't the employees fault, it's management. I almost couldn't find the meat in my bready french dip sandwich. Prices are simply too high for what you get.
Atmosphere: 4
Food: 3
Service: 4
MissLindsay
They took my large order with no confusion. Manager was training and did a great job. Our food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Cody Wilson
Super great customer service. Really fast and to the point. Would 10/10 visit again
I have been to this location about a dozen times the last year. The food is fine. I don’t have any issues there. However, there is an employee by the name of Gage (has a mustache) and he has the absolutely worse attitude imaginable. I have encountered him on 4 different occasions; each time he swears under his breath, acts completely put out, talks in a very condescending and rude manner, and is absolutely disrespectful. It doesn’t matter if it’s in the drive through or in the restaurant. My wife has had the exact same issue -she loves Arby’s and goes often. Tonight was the last time we’ll put up with it. I simply will not go to Arby’s any longer. I get it’s a hard job, but this guy has some severe anger management issues.
Ordered two chicken sandwiches on the 2 for 7 deal at the drive through. When I got home I had two pieces of chicken and two Buns, that was it. No lettuce,tomato, mayo, nothing. Drove back and complained. After a wait, a impolite employee hucked a bag at me and barked "sorry." The bag had sandwiches made right. That was it. No real apology, no offer to make up for it, nothing, just rude service.
Food: 3
Service: 1
Vob Dogg
Tons of flies were in the building, which were distracting. Not necessarily the employees fault and I don't blame them for that. I got the 7 dollar double roast beef meal promotion thing. Hadn't been to Arby's in a long while. But last time I went my buns weren't completely soggy and gross. At this location I swear they keep the roast beef in a heating bin filled to the brim with water , instead of cutting it fresh for each sandwich, because my bun was so crazy soggy, and the meat was wet, and so the sandwich went from a 4/5 sandwich (how I'd normally rate an Arby's roast beef sandwich) to a 2/5.
Way expensive and sloppy
Atmosphere: 1
Food: 1
Service: 1
I usually rate a fast food place at a four but the employee working the late shift tonight was incredible. He made a little mistake and owned up to it before I could even make the request. He took care of me, and my late dinner in the car was great. I love the potato cakes. Service was their forte tonight. I'm sorry that I did not get his name.
Atmosphere: 4
Food: 4
Service: 5
I ordered my food they gave me the wrong thing and charged me for Somthing else don’t go hear and the food is cold
Atmosphere: 1
Food: 2
Service: 2
If you ever go through the drive through at this location, expect it to take a long while. The food is alright but not worth it for the amount of time having to wait for my order.
Atmosphere: 3
Food: 3
Service: 3
A bit run down, though the staff was great
Atmosphere: 3
Food: 4
Service: 5
I tried to go twice in the last 2 weeks. Both times I had to walk out of the store because they never took my order. Both times they continued taking drive-thru orders the entire time and said they'd be right with me but they never were. The first time I left after six drive-thru orders the second time I left after four drive-thru orders.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-thru several hours before closing.
Super super slow service without a smile.
Food was not that great and gave me severe heartburn even though it was just a plain roast beef sandwich.
Food: 3
Service: 3
Our food was fresh, hot, prepared well, but my goodness, the shrinkflation is insane. This isn't the employees fault, it's management. I almost couldn't find the meat in my bready french dip sandwich. Prices are simply too high for what you get.
Atmosphere: 4
Food: 3
Service: 4
They took my large order with no confusion. Manager was training and did a great job. Our food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Super great customer service. Really fast and to the point. Would 10/10 visit again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Restaurantji Recommends
I have been to this location about a dozen times the last year. The food is fine. I don’t have any issues there. However, there is an employee by the name of Gage (has a mustache) and he has the absolutely worse attitude imaginable. I have encountered him on 4 different occasions; each time he swears under his breath, acts completely put out, talks in a very condescending and rude manner, and is absolutely disrespectful. It doesn’t matter if it’s in the drive through or in the restaurant. My wife has had the exact same issue -she loves Arby’s and goes often. Tonight was the last time we’ll put up with it. I simply will not go to Arby’s any longer. I get it’s a hard job, but this guy has some severe anger management issues.
Service: 1
Gotta love their roast beef
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Yes and parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Roast Beef, Loaded Curly Fries, Loaded Baked Potato
Ordered two chicken sandwiches on the 2 for 7 deal at the drive through. When I got home I had two pieces of chicken and two Buns, that was it. No lettuce,tomato, mayo, nothing. Drove back and complained. After a wait, a impolite employee hucked a bag at me and barked "sorry."
The bag had sandwiches made right. That was it. No real apology, no offer to make up for it, nothing, just rude service.
Food: 3
Service: 1
Tons of flies were in the building, which were distracting. Not necessarily the employees fault and I don't blame them for that. I got the 7 dollar double roast beef meal promotion thing. Hadn't been to Arby's in a long while. But last time I went my buns weren't completely soggy and gross. At this location I swear they keep the roast beef in a heating bin filled to the brim with water , instead of cutting it fresh for each sandwich, because my bun was so crazy soggy, and the meat was wet, and so the sandwich went from a 4/5 sandwich (how I'd normally rate an Arby's roast beef sandwich) to a 2/5.
Atmosphere: 3
Food: 2
Service: 4
Loading...