Jersey Mike's Subs

I went to the Centerville store today Saturday Sept 27th around 1pm and ordered a regular #13. The young man made a great sandwich. Another young girl with glasses and long brown hair put on the toppings. She wrapped the sandwich and reached down for a knife and went to cut it in half as I shouted DONT cut it! She cut it anyway. I said to her I just said don't cut it. She never bothered to ask if I wanted it cut. She mumbled something and put it in the sack. I responded maybe I should have you remake it. She bluntly said we can't do that. I then said maybe I will just walk out then and her curt reply was go ahead if you want. I said ok, I think I will as she mumbled something else. So I left the store. I worked in retail for 43 years, most of it in management positions and was appalled by this ridiculous example of customer service. A very poor example of how NOT to treat your valued customers. She was the only female on shift at that particular time and day. No name badge to get a name from but you should be able to find out which girl was on duty during that time and I recommend that you hold her accountable for her pathetic customer service.

Atmosphere: 4

Food: 5

Service: 2

Always a great sandwich with good service

Atmosphere: 4

Food: 5

Service: 5

Great sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Stopped in tonight on our way back from my daughter's soccer game. Food was delicious and the staff was friendly and very welcoming. Mark and Dev went out of their way to greet us and and ensure that our sandwich was made to our liking. Great Customer Service!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey

Love Jersey’s but holy cow. We were there for 30 mins and didn’t hear a word or other acknowledgement from the workers. They were working on to-go orders the whole time. We finally left and the girl working was so unpleasant and said they were “slammed”. It should not take 30 minutes to make 3 sandwiches. Also, greet your guests. Very disappointed and very hungry.

Service: 1

Great customer service and kindness from staff.

Atmosphere: 5

Food: 5

Service: 5

Loved the employees! Such a great atmosphere, and the food was delicious! I definitely recommend and will be coming back!

Atmosphere: 5

Food: 5

Service: 5

This is the best jersey mikes ever! 10/10 highly recommend

Atmosphere: 5

Food: 5

Service: 5

The people here are the best
The sandwiches are top notch

Atmosphere: 5

Food: 5

Service: 5

Walking in amd seeing our local wrestlers working hard made our day!!! Great customer service, thank you!!

Atmosphere: 5

Food: 5

Service: 5

They are always great about going the extra mile to provide gluten-free for our needs. Very clean and friendly.

Amazing customer service. People like there job that work here!

Atmosphere: 5

Food: 5

Service: 5

I LOVE THIS JERSEY MIKES Cash and Leo always grill up my sandwich perfectly and the employees are so nice. No sandwich compares to jersey mikes. I dream about jersey mikes.

Atmosphere: 5

Food: 5

Service: 5

Elise helped us, she easily the epitome of a five star high end restaurant owner. She deserves a raise. I asked her to be my wedding officiater as well as being the god mother of my first born child

Atmosphere: 5

Food: 5

Service: 5

I recently visited this Jersey Mike’s location, and I was thoroughly impressed by the exceptional service I received. The staff was incredibly kind and welcoming, making me feel right at home from the moment I walked in. Not only was my order taken promptly, but the team worked efficiently to prepare my sandwich. I highly recommend this location for anyone looking for a great meal and outstanding customer service!