I am beyond disturbed by how unprofessional and disrespectful the Area VP of the northern Utah region, Ryan, is to the Jimmy John's employees and his attitude toward customers. Not only have I experienced his displeasing attitude in person at both the Clearfield and Clinton locations now, but I am hearing from multiple employees while I am in the store that he is constantly rude, demeaning, and threatening towards everyone at all locations he is associated with. Jimmy John's as a whole should be ashamed to have a "leader" like Ryan representing their company. I cannot keep this to myself because his behavior clearly needs to be corrected immediately and Jimmy John's needs to reconsider who they allow to manage, coach and mentor all these young people simply trying to create a career with your company. Additionally, customers should not be subjected to an uncomfortable environment Ryan creates because of his rude and negative attitude towards Jimmy John's employees. Ryan is your problem, not the everyday employees. Do better Jimmy John's and you'll regain a more loyal customer and employee following.
Atmosphere: 1
Jessica Nielsen
Mariellee was very nice and got our order correct! The store was clean. We love the day-old bread loaves! Drive through and dining in are both great!
Atmosphere: 5
Food: 5
Service: 5
Mitch
No issues with the Sandwiches, always delicious & fresh as promised. BE CAREFUL on the Drive-thru!! I ran over the Exit curve, and in a panic called insurance who directed me to the nearest shop. They looked it over and Nothing was Damaged! Phew!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
anjuna91
We ordered almost around closing time and they were quick and so nice about it! Great service and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickle Spears, Italian Club
John Berenyi
Why is it when I emphasize on my phone order "Unwich" sandwich two times, they get the order wrong. This is the second time this has happened and they make it on bread. Come on guys! Also, half my lunch period was used up waiting for my order at the store and then they get it wrong which took even longer. Jeez.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Totally Tuna
Tokiah Barker
Guys… come on. This lettuce isn’t “browning,” this is freaking ROTTING. Please do better.
Atmosphere: 2
Food: 1
Service: 4
matt phillips
Jimmy John's is a family favorite. This is a new location for us.
Atmosphere: 4
Food: 5
Service: 4
Jared Johnson
Went in to get my sandwiches. Asked about the new sandwich got a shrug and “um I don’t know anything about it” the store didn’t have any change for me to pay with cash. Then when they finished my sandwiches they placed them in the counter saying here are your sandwiches take them. Because I had 5 of them I asked if I could get a bag. The girl said “grab a bag yourself it’s just over the counter” as she walked back to go be on her phone. They were not friendly. Not helpful. They were not busy. Horrible service. Not sure about the actual sandwiches yet.
Service: 1
brian Alger
The workers here are great. Vehicle having issues and they let us stay till the rain slowed down. Great environment to be around. Good music and very clean store.
Atmosphere: 5
Food: 4
Service: 5
Zöe Joscher
Order a sandwich with no mayo due to an allergy, and even says it on the receipt for no mayo. There was mayo.
Whatever happened to freak fast. Placed an order yesterday. It was for delivery. Usually at most takes 20 mins to be at my door. Yesterday order took over an hour. To bad one of the reason I loved Jimmy Johns was the freak fast service. Now that it's super slow. I just get my subs from Jersey Mike from now on. To bad your slogan doesn't match your actually service time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
USA is a Constitutional Federal Republic
I had the #3 Totally Tuna which was good, but not great. For my drink I was craving a Sweet Tea. Alas, it was empty. Restaurant was clean and garbage can emptied.I was the only customer in the place.One employee on break was sitting at a table cruising on his phone. Others were walking in and out and competing for who was serving the drive through.
Atmosphere: 3
Food: 3
Service: 3
S. C.
The staff is so amazing they don’t judge their customers looks and are so understanding and they just have an amazing vibe
Atmosphere: 5
Food: 5
Service: 5
CB
Great pickles and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Adreana Madrigal
Had to cancel my order, waited my whole lunch break for my sandwich. So I called and canceled because they didn’t really seem to care if they got business or not!
I am beyond disturbed by how unprofessional and disrespectful the Area VP of the northern Utah region, Ryan, is to the Jimmy John's employees and his attitude toward customers. Not only have I experienced his displeasing attitude in person at both the Clearfield and Clinton locations now, but I am hearing from multiple employees while I am in the store that he is constantly rude, demeaning, and threatening towards everyone at all locations he is associated with. Jimmy John's as a whole should be ashamed to have a "leader" like Ryan representing their company. I cannot keep this to myself because his behavior clearly needs to be corrected immediately and Jimmy John's needs to reconsider who they allow to manage, coach and mentor all these young people simply trying to create a career with your company. Additionally, customers should not be subjected to an uncomfortable environment Ryan creates because of his rude and negative attitude towards Jimmy John's employees.
Ryan is your problem, not the everyday employees. Do better Jimmy John's and you'll regain a more loyal customer and employee following.
Atmosphere: 1
Mariellee was very nice and got our order correct! The store was clean. We love the day-old bread loaves! Drive through and dining in are both great!
Atmosphere: 5
Food: 5
Service: 5
No issues with the Sandwiches, always delicious & fresh as promised.
BE CAREFUL on the Drive-thru!!
I ran over the Exit curve, and in a panic called insurance who directed me to the nearest shop. They looked it over and Nothing was Damaged! Phew!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
We ordered almost around closing time and they were quick and so nice about it! Great service and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickle Spears, Italian Club
Why is it when I emphasize on my phone order "Unwich" sandwich two times, they get the order wrong. This is the second time this has happened and they make it on bread. Come on guys! Also, half my lunch period was used up waiting for my order at the store and then they get it wrong which took even longer. Jeez.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Totally Tuna
Guys… come on. This lettuce isn’t “browning,” this is freaking ROTTING. Please do better.
Atmosphere: 2
Food: 1
Service: 4
Jimmy John's is a family favorite. This is a new location for us.
Atmosphere: 4
Food: 5
Service: 4
Went in to get my sandwiches. Asked about the new sandwich got a shrug and “um I don’t know anything about it” the store didn’t have any change for me to pay with cash. Then when they finished my sandwiches they placed them in the counter saying here are your sandwiches take them. Because I had 5 of them I asked if I could get a bag. The girl said “grab a bag yourself it’s just over the counter” as she walked back to go be on her phone. They were not friendly. Not helpful. They were not busy. Horrible service. Not sure about the actual sandwiches yet.
Service: 1
The workers here are great. Vehicle having issues and they let us stay till the rain slowed down. Great environment to be around. Good music and very clean store.
Atmosphere: 5
Food: 4
Service: 5
Order a sandwich with no mayo due to an allergy, and even says it on the receipt for no mayo. There was mayo.
Food: 1
Recommended dishes: Sandwich
Restaurantji Recommends
Whatever happened to freak fast. Placed an order yesterday. It was for delivery. Usually at most takes 20 mins to be at my door. Yesterday order took over an hour. To bad one of the reason I loved Jimmy Johns was the freak fast service. Now that it's super slow. I just get my subs from Jersey Mike from now on. To bad your slogan doesn't match your actually service time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
I had the #3 Totally Tuna which was good, but not great. For my drink I was craving a Sweet Tea. Alas, it was empty. Restaurant was clean and garbage can emptied.I was the only customer in the place.One employee on break was sitting at a table cruising on his phone. Others were walking in and out and competing for who was serving the drive through.
Atmosphere: 3
Food: 3
Service: 3
The staff is so amazing they don’t judge their customers looks and are so understanding and they just have an amazing vibe
Atmosphere: 5
Food: 5
Service: 5
Great pickles and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Had to cancel my order, waited my whole lunch break for my sandwich. So I called and canceled because they didn’t really seem to care if they got business or not!
Atmosphere: 1
Food: 1
Service: 1
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