I always get the chipper chandler with diet mountain it's always good!
Atmosphere: 5
Food: 5
Service: 5
Chandy Briggs
Customer services was amazing and the drink was so good.
Atmosphere: 5
Food: 5
Service: 5
Jess Too
They didn't have the Christmas drinks so I had to custom order the mistletoe madness which was handed to me with a pink coloration and no flavor. I paid for puree and received none. They were missing a window and didn't offer portions of the menu. It was quite a bleak experience.
Atmosphere: 2
Food: 1
Service: 3
John Growcock
Had to wait a little longer than normal which I normally wouldn't care about. We ordered 3 drinks, non of them were filled all the way. The pictured drink is mine and I haven't had a single sip of it.
Atmosphere: 5
Food: 1
Service: 2
Ashley Spicer
The best fiiz. They have great customer always and seem to be the only fiiz that makes our drink correct the first time! The cookie and chips/cheese is so so so good! The pretzel I can live without.
Food: 5
Service: 5
Mark Litjes
Good experience.
amy roberts
I came in and ordered a Strawberry Shortcake drink and I was given coconut something I am very allergic to coconut I ended up breaking out in hives I have gone to the store multiple times trying to get the manager they've taken my number multiple times I still have not heard from them and it's a little frustrating because I'm extremely allergic to coconut so I don't know what else to do other than do a review because they're not getting the point that I'm showing up there every other day trying to get a hold of a manager so maybe this will do it so I know they've got the information my name is Amy Roberts I would appreciate if this Could get to the right person and they could contact me my phone number has been given multiple multiple times it's just a little frustrating because it was very scary and not good so please contact me and I do know that my phone number is in the system and it has also been given multiple times thank you
Kip Streuling
This is the fourth time in a row I have gotten a drink from here and have asked for sugar free products and have received products with sugar in it. I ask for sugar free because I am a type 1 diabetic and it is very dangerous for me to have any liquid sugar as it hits my blood stream faster than my insulin does. I'm very much over this. If you're a diabetic and don't want to worry about going into a sugar coma don't come here.
Brody Bailey
this place is not the place for you. we couldn’t order from the normal window for some reason we had to walk around to the drive-through window that’s meant for cars. We then sat there for a little bit while they tried to struggle to open up the window and one of the two teenage girl employees working there was flinging her tongue around everywhere for some reason made me very uncomfortable. They didn’t messed up the order multiple times while charging us extra. And they used my buy one get one free card, but didn’t even apply it on the pricing and messed up the drink sizes and didn’t give us that our third drink the first time and so we had to walk back and convince them, but they messed up the order which they were for sure that they did not and finally after some convincing, they gave us our third drink without charging us which they really wanted to and we left unsatisfied do not come here please go to swig. It’s better. next time i’ll call packgod if this happens.
Preston Bell
two very incompetent teenagers were helping me with my order me and one friend went and bought three drinks he bought one for himself and i bought 2 with a buy one get one free punch card they charge my friend a normal amount for his one drink but charge me for both of the drinks i ordered and use 2 holes on my punch card instead of one so i paid double and lost double because these teenagers couldn’t understand basic math and they only gave us two drinks the first time so we had to go back and ask for our third drink and after already charging us way extra and using both punch slots they try to charge us for the third drink they just forgot to include so we had to try to convince them to just make the drink they owed us they finally gave in and gave us the drink never coming here again only came cus swig closed 30 minutes early there’s a swig 5 minutes away i pleas with you to go there instead never had a bad experience there.
I don’t usually leave reviews because I’ve worked in fast food (at a soda shop just like this one) and understand how difficult customers can be—but my recent experience at this Fiiz location was frustrating enough to speak up.
When I pulled up to order, I could hear laughter over the intercom, and it took over a minute for anyone to respond. I asked for gift cards and had to repeat myself four times because the employees in the background were loudly singing and joking around. The girl at the window claimed there was “interference,” but it was clear the noise was coming from their end.
Once I finished ordering, I waited behind two cars while still hearing the staff yelling and singing. When I got to the window, I was only charged for the gift cards—my drink and pretzel bites were completely forgotten. I had to repeat my order again because the noise continued, and it took another 5–7 minutes to get my items while they kept laughing and goofing off.
I’m all for having fun at work, but not at the expense of customer service. If the staff can’t hear orders because they’re too busy messing around, that’s a serious issue. She didn’t even apologize. Unfortunately, I won’t be returning to this location in the near future.
Erica Stark
Always the best sodas. Nothing better than fountain vanilla Cokes!
Atmosphere: 5
Food: 5
Service: 5
Courtnie Moore
I'm done with Fiiz. I've visited this location several times. I purchased a bogo card from a child in the community and every time I have tried to use it at this location the older woman that works in the morning completely changes her demeaner once I mention the card. She constantly reminds me that they won't be participating soon and slams the door in our face. I have visited without this card too, and customer service has been ok, but this woman in the morning has made me rethink where I spend my money. It won't be here.
Atmosphere: 1
Food: 5
Service: 1
Trisha Bates
Super nice ppl great
Atmosphere: 5
Food: 5
Service: 5
Andrew Buckley
The staff here are super friendly and do a fantastic job serving us.
I always get the chipper chandler with diet mountain it's always good!
Atmosphere: 5
Food: 5
Service: 5
Customer services was amazing and the drink was so good.
Atmosphere: 5
Food: 5
Service: 5
They didn't have the Christmas drinks so I had to custom order the mistletoe madness which was handed to me with a pink coloration and no flavor. I paid for puree and received none. They were missing a window and didn't offer portions of the menu. It was quite a bleak experience.
Atmosphere: 2
Food: 1
Service: 3
Had to wait a little longer than normal which I normally wouldn't care about. We ordered 3 drinks, non of them were filled all the way. The pictured drink is mine and I haven't had a single sip of it.
Atmosphere: 5
Food: 1
Service: 2
The best fiiz. They have great customer always and seem to be the only fiiz that makes our drink correct the first time! The cookie and chips/cheese is so so so good! The pretzel I can live without.
Food: 5
Service: 5
Good experience.
I came in and ordered a Strawberry Shortcake drink and I was given coconut something I am very allergic to coconut I ended up breaking out in hives I have gone to the store multiple times trying to get the manager they've taken my number multiple times I still have not heard from them and it's a little frustrating because I'm extremely allergic to coconut so I don't know what else to do other than do a review because they're not getting the point that I'm showing up there every other day trying to get a hold of a manager so maybe this will do it so I know they've got the information my name is Amy Roberts I would appreciate if this Could get to the right person and they could contact me my phone number has been given multiple multiple times it's just a little frustrating because it was very scary and not good so please contact me and I do know that my phone number is in the system and it has also been given multiple times thank you
This is the fourth time in a row I have gotten a drink from here and have asked for sugar free products and have received products with sugar in it. I ask for sugar free because I am a type 1 diabetic and it is very dangerous for me to have any liquid sugar as it hits my blood stream faster than my insulin does. I'm very much over this. If you're a diabetic and don't want to worry about going into a sugar coma don't come here.
this place is not the place for you. we couldn’t order from the normal window for some reason we had to walk around to the drive-through window that’s meant for cars. We then sat there for a little bit while they tried to struggle to open up the window and one of the two teenage girl employees working there was flinging her tongue around everywhere for some reason made me very uncomfortable. They didn’t messed up the order multiple times while charging us extra. And they used my buy one get one free card, but didn’t even apply it on the pricing and messed up the drink sizes and didn’t give us that our third drink the first time and so we had to walk back and convince them, but they messed up the order which they were for sure that they did not and finally after some convincing, they gave us our third drink without charging us which they really wanted to and we left unsatisfied do not come here please go to swig. It’s better. next time i’ll call packgod if this happens.
two very incompetent teenagers were helping me with my order me and one friend went and bought three drinks he bought one for himself and i bought 2 with a buy one get one free punch card they charge my friend a normal amount for his one drink but charge me for both of the drinks i ordered and use 2 holes on my punch card instead of one so i paid double and lost double because these teenagers couldn’t understand basic math and they only gave us two drinks the first time so we had to go back and ask for our third drink and after already charging us way extra and using both punch slots they try to charge us for the third drink they just forgot to include so we had to try to convince them to just make the drink they owed us they finally gave in and gave us the drink never coming here again only came cus swig closed 30 minutes early there’s a swig 5 minutes away i pleas with you to go there instead never had a bad experience there.
Restaurantji Recommends
I don’t usually leave reviews because I’ve worked in fast food (at a soda shop just like this one) and understand how difficult customers can be—but my recent experience at this Fiiz location was frustrating enough to speak up.
When I pulled up to order, I could hear laughter over the intercom, and it took over a minute for anyone to respond. I asked for gift cards and had to repeat myself four times because the employees in the background were loudly singing and joking around. The girl at the window claimed there was “interference,” but it was clear the noise was coming from their end.
Once I finished ordering, I waited behind two cars while still hearing the staff yelling and singing. When I got to the window, I was only charged for the gift cards—my drink and pretzel bites were completely forgotten. I had to repeat my order again because the noise continued, and it took another 5–7 minutes to get my items while they kept laughing and goofing off.
I’m all for having fun at work, but not at the expense of customer service. If the staff can’t hear orders because they’re too busy messing around, that’s a serious issue. She didn’t even apologize. Unfortunately, I won’t be returning to this location in the near future.
Always the best sodas. Nothing better than fountain vanilla Cokes!
Atmosphere: 5
Food: 5
Service: 5
I'm done with Fiiz. I've visited this location several times. I purchased a bogo card from a child in the community and every time I have tried to use it at this location the older woman that works in the morning completely changes her demeaner once I mention the card. She constantly reminds me that they won't be participating soon and slams the door in our face. I have visited without this card too, and customer service has been ok, but this woman in the morning has made me rethink where I spend my money. It won't be here.
Atmosphere: 1
Food: 5
Service: 1
Super nice ppl great
Atmosphere: 5
Food: 5
Service: 5
The staff here are super friendly and do a fantastic job serving us.
Atmosphere: 5
Food: 5
Service: 5
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