I did an online order, which I had to wait in line in order to get because they apparently don't make use of the online order shelf. So not quick and easy. Then I get home to realize they didn't even make the sandwiches correctly and yes I reconfirmed it with the receipt and order. I usually go to the one in Roy which seems to be great overall so far, but this one was closer at the time and so I figured I'd try it. Not a great experience and not too friendly either.
Josephine March
You open at 8:30..so why do your employees act like it's an inconvenience when someone walks in at 9:50?? This morning i was met with two of the most unfriendly teenagers I have ever encountered in my lifetime. Rude, short..and didn't even put the bacon on my daughter's sandwich. Probably not worth a second visit.
Atmosphere: 1
Food: 2
Service: 1
Breanne Anderson
My kids love eating at Subway, so we come here fairly frequently and have been doing so for about 5-6 years and have mostly had good experiences. However, recently every time we come there are always things they don’t have like certain breads, drinks are out, no turkey or ham one time, no meatballs another time. And today my daughter’s meatballs on her sandwich were cold even after it had been toasted, there was no garlic herb and cheese bread, no Diet Coke, and the employees were not very friendly today either. Not sure what has happened to this place, but it makes us not want to come there anymore. We may have to drive further to get better food and service, but it would be worth it for how bad things seem to be getting.
Atmosphere: 2
Food: 2
Service: 3
Amanda Stadtfeld
Customer service is just horrible! Kid that was working didn't want to be there, then another employee walks in, doesn't even wash her hands and starts making sandwiches she looked like she was high and you could smell it on her. Won't come back to this location.
Atmosphere: 1
Food: 3
Service: 1
Lexi Vanderhoof
we’ve given this location multiple opportunities & they have no regard for pick up times. We ordered pickup online yesterday and waited an hour for them to not even start our order, so we received a refund. We tried DoorDash today giving them the benefit of the doubt. We assumed it was just a busy day yesterday & thought to give them a second chance. Nope. An hour later again and we still haven’t received our order. We had an original dasher who ended up leaving & we had to get a second dasher. We live 2 minutes away. So to wait another hour for 2 sandwiches is a little ridiculous. If we ever want subway again, we’ll drive further to another location.
Service: 1
Quinten Vanderhoof
This was a terrible experience. It was clear that the store was understaffed but I went in to pick up an online order at the given pickup time and was told it would just be a few minutes. After 40 minutes of waiting and seeing everyone in line get their food I decided to go and ask and they STILL had not started my order of 2 simple sandwiches. At this point it was an hour since our order and asked for a refund so I could get dinner elsewhere. They two individuals had a terrible attitude and was apparent that they were frustrated and seemed like they were deliberately not making my order even though I was the only online order to come in.
I understand being understaffed but that does not excuse the fact that they were blatantly ignoring my order and making everything else that came in.
Very unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Craig Conover
I don’t know what is wrong with a lot of these kids these days that just can’t do their job. It’s not hard. You’re making a sandwich. You’re working an hourly job Work tell the hours are over. That’s what you are paid to do if you can’t do that be homeless like you wanna be and have everything given to you! To whom ever is the manager of the restaurant I would take a good long look at who I have employed working for me! Oh, and I actually never got any food because they decided to close an hour early.
Corby B.
Great place, easy to see from main road. Good parking. Clean store with friendly employees. Had the Cheese Steak Sub. Tasted Wonderful. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Cookies
Lynnann W
Wont be back! My bread was hard and dry! Got my sandwich on hearty Multigrain bread. My bread top was so hard and dry--the top flaked off as I picked it up to try and eat it. The bread has to be several days old. Don't waste your money or time going here!
Atmosphere: 3
Food: 2
Service: 4
Robyn Wilson
Came in at 2pm there were 3 people in line before us and 3 people working. 1 guy was making door dash orders and he was the only one moving with any kind of speed. Between the other 2 workers it took them 35 mins to make 3 orders. One of the 2 kept running off to the back for "just a minute", also he kept touching his hair and visor and didn't once change his gloves. The other worker wasn't in a uniform had long hair with no visor or hat to contain it. He could only make 1 sandwich at a time, all the way to completion before starting another. He had no idea what the menu was and if you asked him a question he would reply I wouldn't know. At one point they ran out of pickles and they said it would take 5 minutes to refill them. I'm pretty sure both of these dude were High as a kite. When they rang us up I said we would like combo meals. He then asked if we wanted any drinks? I said yes that's why we want combos. He stared blankly at me and said well to get a combo you have to get 2 cookies or chips and a drink. We had our 3 chips sitting on the counter in front of him. What an experience for sure!
This is for a few times, they closed like 45 minutes early for some reason. And each time I went to get food they were out of food and the bread was has hard as a rock
Atmosphere: 3
Food: 1
Service: 3
Melissa Lasnik
There's are 4 employees visible in the store during lunch hour and one employee is helping customers while the other 3 ignore customers in the store and make online orders. Then they can't get some avocado ready he just tells me they don't have any. Then the guy checking out tells me he isn't sure the sandwich I just paid for is my sandwich. For fsake get it together.
Atmosphere: 1
Food: 2
Service: 1
Shaimaa wolf
Tuesday @10:16 AM and it’s closed. Hours on store door and website states it should be open.
Vincent Yepez
Chloe and Lexi amazing fast service for our group!They deserve raises!
Atmosphere: 5
Food: 5
Service: 5
GP Hardy
When you order, they are out of almost everthing. They don't listen to the orders and they get them wrong.
I did an online order, which I had to wait in line in order to get because they apparently don't make use of the online order shelf. So not quick and easy. Then I get home to realize they didn't even make the sandwiches correctly and yes I reconfirmed it with the receipt and order. I usually go to the one in Roy which seems to be great overall so far, but this one was closer at the time and so I figured I'd try it. Not a great experience and not too friendly either.
You open at 8:30..so why do your employees act like it's an inconvenience when someone walks in at 9:50?? This morning i was met with two of the most unfriendly teenagers I have ever encountered in my lifetime. Rude, short..and didn't even put the bacon on my daughter's sandwich. Probably not worth a second visit.
Atmosphere: 1
Food: 2
Service: 1
My kids love eating at Subway, so we come here fairly frequently and have been doing so for about 5-6 years and have mostly had good experiences. However, recently every time we come there are always things they don’t have like certain breads, drinks are out, no turkey or ham one time, no meatballs another time. And today my daughter’s meatballs on her sandwich were cold even after it had been toasted, there was no garlic herb and cheese bread, no Diet Coke, and the employees were not very friendly today either. Not sure what has happened to this place, but it makes us not want to come there anymore. We may have to drive further to get better food and service, but it would be worth it for how bad things seem to be getting.
Atmosphere: 2
Food: 2
Service: 3
Customer service is just horrible! Kid that was working didn't want to be there, then another employee walks in, doesn't even wash her hands and starts making sandwiches she looked like she was high and you could smell it on her. Won't come back to this location.
Atmosphere: 1
Food: 3
Service: 1
we’ve given this location multiple opportunities & they have no regard for pick up times. We ordered pickup online yesterday and waited an hour for them to not even start our order, so we received a refund. We tried DoorDash today giving them the benefit of the doubt. We assumed it was just a busy day yesterday & thought to give them a second chance. Nope. An hour later again and we still haven’t received our order. We had an original dasher who ended up leaving & we had to get a second dasher. We live 2 minutes away. So to wait another hour for 2 sandwiches is a little ridiculous. If we ever want subway again, we’ll drive further to another location.
Service: 1
This was a terrible experience. It was clear that the store was understaffed but I went in to pick up an online order at the given pickup time and was told it would just be a few minutes. After 40 minutes of waiting and seeing everyone in line get their food I decided to go and ask and they STILL had not started my order of 2 simple sandwiches. At this point it was an hour since our order and asked for a refund so I could get dinner elsewhere. They two individuals had a terrible attitude and was apparent that they were frustrated and seemed like they were deliberately not making my order even though I was the only online order to come in.
I understand being understaffed but that does not excuse the fact that they were blatantly ignoring my order and making everything else that came in.
Very unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
I don’t know what is wrong with a lot of these kids these days that just can’t do their job. It’s not hard. You’re making a sandwich. You’re working an hourly job Work tell the hours are over. That’s what you are paid to do if you can’t do that be homeless like you wanna be and have everything given to you! To whom ever is the manager of the restaurant I would take a good long look at who I have employed working for me! Oh, and I actually never got any food because they decided to close an hour early.
Great place, easy to see from main road. Good parking. Clean store with friendly employees. Had the Cheese Steak Sub. Tasted Wonderful. Quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Cookies
Wont be back! My bread was hard and dry! Got my sandwich on hearty Multigrain bread. My bread top was so hard and dry--the top flaked off as I picked it up to try and eat it. The bread has to be several days old. Don't waste your money or time going here!
Atmosphere: 3
Food: 2
Service: 4
Came in at 2pm there were 3 people in line before us and 3 people working. 1 guy was making door dash orders and he was the only one moving with any kind of speed. Between the other 2 workers it took them 35 mins to make 3 orders. One of the 2 kept running off to the back for "just a minute", also he kept touching his hair and visor and didn't once change his gloves. The other worker wasn't in a uniform had long hair with no visor or hat to contain it. He could only make 1 sandwich at a time, all the way to completion before starting another. He had no idea what the menu was and if you asked him a question he would reply I wouldn't know. At one point they ran out of pickles and they said it would take 5 minutes to refill them. I'm pretty sure both of these dude were High as a kite. When they rang us up I said we would like combo meals. He then asked if we wanted any drinks? I said yes that's why we want combos. He stared blankly at me and said well to get a combo you have to get 2 cookies or chips and a drink. We had our 3 chips sitting on the counter in front of him. What an experience for sure!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is for a few times, they closed like 45 minutes early for some reason. And each time I went to get food they were out of food and the bread was has hard as a rock
Atmosphere: 3
Food: 1
Service: 3
There's are 4 employees visible in the store during lunch hour and one employee is helping customers while the other 3 ignore customers in the store and make online orders. Then they can't get some avocado ready he just tells me they don't have any. Then the guy checking out tells me he isn't sure the sandwich I just paid for is my sandwich. For fsake get it together.
Atmosphere: 1
Food: 2
Service: 1
Tuesday @10:16 AM and it’s closed. Hours on store door and website states it should be open.
Chloe and Lexi amazing fast service for our group!They deserve raises!
Atmosphere: 5
Food: 5
Service: 5
When you order, they are out of almost everthing. They don't listen to the orders and they get them wrong.
Atmosphere: 1
Food: 2
Service: 1
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