Zaxby's Chicken Fingers & Buffalo Wings

Unfortunately it is currently not easy to get in with today construction. Was not very busy due to that. Food was okay. Ice machines were not working, but had nice holiday flavors in their soda machine.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Extra Sauce, French Fries

Bring back Mr beast box

Went tonight to get a large order. All the staff were SUPER helpful and friendly. Had everything correct with our big order. Everything tasted GREAT! Chicken Sandwich, Chicken tenders, Chicken Nibblers, Fried Pickels, Fries, Egg Rolls and the Fried Cheesecake was Amazing! Glad we keep going back and finding new favorite foods.

Always enjoy the great food and service. Online orders have always been spot on. Friendly service. All of the sandwiches, salads, texas toast and kids meals are awesome ! We love it. Kids and adults won't be disappointed

Kid-friendliness: Good kid meals.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Extra Sauce, French Fries, Fried Pickles, Crinkle Fries, Chicken Finger Plate

Ordered the 4 piece meal and they gave me a ton of fries. The chicken was great and the Zaxbys sauce is the best!! And it was half off. I will be going back a lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kickn Chicken Finger Platter

Went to go try the new chicken finger tacos and they gave me some old chicken strips that covered less then half the length of the taco shell

Atmosphere: 1

Food: 1

Service: 3

Always amazing!! Tastes sooooo good!!!

Atmosphere: 5

Food: 5

Service: 5

They were very accommodating, and as always delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Zax Snak Meal, Kickin Chicken Sandwich, Chicken Finger Plate, Extra Sauce, Crinkle Fries, Boneless Wings

order family dinner waited 20mins and food was cold. Very disappointed

Atmosphere: 2

Food: 1

Service: 4

Got the Mr beast box a while ago it was so good! Amazing collab but you might want to share your food because it’s pretty big haha yum

Atmosphere: 4

Food: 5

Service: 5

Got the Mr beast box a while ago it was so good! Amazing collab but you might want to share your food because it’s pretty big haha yum

Atmosphere: 4

Food: 5

Service: 5

Food is decent. My biggest issue is that I tried to call in an order for pickup, and the girl I was talking to wouldn't do it. She insisted that I come in and order because the food wouldn't take that long to cook and they had nobody in the restaurant

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Boneless Wings

⭐⭐⭐

I recently visited Zaxby's and found the experience to be quite underwhelming. While the food was passable, the service was a significant letdown, making it difficult to fully enjoy the meal.

Starting with the food, I found it to be just average. The chicken tenders, which are supposed to be one of their specialties, were alright but lacked the flavor and juiciness I had hoped for. They were somewhat dry and didn't have the crispiness I expected. The variety of sauces offered was decent, but none of them stood out as particularly memorable or unique. The fries were adequate, but I've had much better elsewhere. They were neither particularly crispy nor well-seasoned. The toast that came with the meal was also just okay, somewhat bland and not as buttery or toasted as I would have liked. Overall, the food barely earns 3 stars—it's not bad, but certainly not something I'd go out of my way for. It’s the kind of meal you forget about soon after finishing.

The service, however, was where the real disappointment lay. From the moment I walked in, it was clear that customer service was not a priority. The staff seemed disinterested and inattentive, making the entire dining experience less enjoyable. I was greeted with a lackluster attitude at the counter, and it felt as though I was inconveniencing them by being there. It took a while to place my order, as the cashier seemed distracted and unenthusiastic about helping me. Once my order was finally placed, the wait for the food was longer than expected, especially considering the restaurant was not very busy. This gave me the impression that the kitchen was either understaffed or poorly managed.

Additionally, the dining area left much to be desired in terms of cleanliness. Tables were not promptly cleaned, and I had to wipe down my own table before sitting. The floor was littered with crumbs and bits of food, suggesting that regular maintenance and cleaning were not a priority. This lack of attention to cleanliness further detracted from the overall dining experience and made me question the overall hygiene standards of the restaurant.

In summary, Zaxby's offers mediocre food that doesn't stand out, coupled with poor service that significantly detracts from the experience. If the staff could improve their attentiveness and overall customer service, it might make a difference, but as it stands, I can't recommend it highly. The food is barely satisfactory, and the disappointing service and lack of cleanliness make it difficult to justify a return visit. Three stars: just okay food, and bad service.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Fries, Boneless Wings

Where else are you going to find bone in chicken wings, with tenders tossed in sauce all wrapped up together in a combo for that price? Nowhere else! Best bang for your buck around and that Texas toast I got today was absolutely perfect. Compliments to the cook. We love this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Love the bacon ranch fries!

Atmosphere: 3

Food: 4

Service: 4

They didn’t put my sauce in my order which is the best part about zaxbys. They also didn’t follow the order instructions (extra seasoning and light ice). So I was disappointed because the meal was $12…..

Atmosphere: 5

Food: 1

Service: 5