Sue is so great!! She was so helpful and quick. Made me a great cold brew. We love the bagels too.
Atmosphere: 4
Food: 5
Service: 5
Sam Schaeffer
Check for your food before you leave. They also harass you for a tip.
Atmosphere: 1
Food: 1
Service: 1
Liv Woffinden
I LOVE this location. I purposely drive out of my way to come here because Saratogas is horrible. The coffee is perfect every time, the sandwiches are so good, and every staff member I’ve ever interacted with has been so cheerful and friendly which really makes a difference.
I came to the Draper Location because the Sandy location has messed up my order one too many times and well, I guess it’s just the people Einstein hires because they did it again. Asked for a simple egg and Chedder breakfast sandwich and my husband a farmhouse bagel- and we got the complete wrong order. I’m so over this place. I just want a breakfast sandwich 😭😭😭
Simply dirty. Everywhere: under and on top of the tables, under the counters, food prep area and the coffee area had dripping water from the ceiling tiles that splashed all over the area. First and last time coming here.
Atmosphere: 2
Food: 3
Service: 2
Amy Courtois
Had someone’s dark hair in my bagel yuck! Don’t eat here!!!!
Food: 1
Elden Kennington
I went in to grab my order of coffee this morning at around 8:15, and Sue the Cashier (1297 E, Draper Pkwy, Draper) invited me up to the counter to order with a big smile, friendly attitude and was super welcoming. I watched as she interacted with other customers, and she is definitely a quality team member!
Thank you Sue for the excellent customer service! :)
apryl bell
I asked for a side of bacon with my bagel and they gave me a cup with completely raw lox instead of bacon
bagels are so yummy and the workers are so nice love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel with Shmear
The Bird Man Of Sandy
We used to love Einsteins but this store is just poorly run. We keep trying but the customer service is terrible, they have no inside tables (they do but they are stacked on top of each other in a corner and not for use) , the coffee isn't labeled correctly, and you get the overall sense that they just a drive or on line order business. We asked about pumpkin bagels that we have had in the past and they told us they have never made pumpkin. Another bad experience at this store.
Atmosphere: 1
Food: 3
Service: 1
Rosemin Stevens
I have always specified that I have an egg yolk allergy and the sandwich should only have egg whites. You’ve given me sandwiches with whole eggs three times now. What part of allergy you don’t understand? What if I ate it without checking? Never coming back to your restaurant.
Food: 1
Service: 1
Bryn L
Saw another recent review of not one, but MULTIPLE PEOPLE who also found a black hair in their food!!!! This is absolutely absurd and disgusting. Service was trash, food was trash, if I could give 0 stars, I would.
The manager Sue is well aware of this issue and does not care to wear a hat or hair net. There were people in the line behind me that said “are you here because of the black hairs?” Clearly this is an ongoing issue and it needs to stop. This is disgusting and unacceptable.
Food: 1
Service: 1
Recommended dishes: Breakfast Sandwich
Brynlee Lattin
Saw another recent review of not one, but MULTIPLE PEOPLE who also found a black hair in their food!!!! This is absolutely absurd and disgusting. Service was trash, food was trash, if I could give 0 stars, I would.
The manager Sue is well aware of this issue and does not care to wear a hat or hair net. There were people in the line behind me that said “are you here because of the black hairs?” Clearly this is an ongoing issue and it needs to stop. This is disgusting and unacceptable.
Sue is so great!! She was so helpful and quick. Made me a great cold brew. We love the bagels too.
Atmosphere: 4
Food: 5
Service: 5
Check for your food before you leave. They also harass you for a tip.
Atmosphere: 1
Food: 1
Service: 1
I LOVE this location. I purposely drive out of my way to come here because Saratogas is horrible.
The coffee is perfect every time, the sandwiches are so good, and every staff member I’ve ever interacted with has been so cheerful and friendly which really makes a difference.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Iced Caramel Macchiato
Good bagels.
Atmosphere: 4
Food: 5
Service: 4
Gave us the complete wrong order. Waste of money.
I came to the Draper Location because the Sandy location has messed up my order one too many times and well, I guess it’s just the people Einstein hires because they did it again. Asked for a simple egg and Chedder breakfast sandwich and my husband a farmhouse bagel- and we got the complete wrong order. I’m so over this place. I just want a breakfast sandwich 😭😭😭
Recommended dishes: Breakfast Sandwich, Breakfast Bagel
Simply dirty. Everywhere: under and on top of the tables, under the counters, food prep area and the coffee area had dripping water from the ceiling tiles that splashed all over the area. First and last time coming here.
Atmosphere: 2
Food: 3
Service: 2
Had someone’s dark hair in my bagel yuck! Don’t eat here!!!!
Food: 1
I went in to grab my order of coffee this morning at around 8:15, and Sue the Cashier (1297 E, Draper Pkwy, Draper) invited me up to the counter to order with a big smile, friendly attitude and was super welcoming. I watched as she interacted with other customers, and she is definitely a quality team member!
Thank you Sue for the excellent customer service! :)
I asked for a side of bacon with my bagel and they gave me a cup with completely raw lox instead of bacon
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
bagels are so yummy and the workers are so nice love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel with Shmear
We used to love Einsteins but this store is just poorly run. We keep trying but the customer service is terrible, they have no inside tables (they do but they are stacked on top of each other in a corner and not for use) , the coffee isn't labeled correctly, and you get the overall sense that they just a drive or on line order business. We asked about pumpkin bagels that we have had in the past and they told us they have never made pumpkin. Another bad experience at this store.
Atmosphere: 1
Food: 3
Service: 1
I have always specified that I have an egg yolk allergy and the sandwich should only have egg whites. You’ve given me sandwiches with whole eggs three times now. What part of allergy you don’t understand? What if I ate it without checking? Never coming back to your restaurant.
Food: 1
Service: 1
Saw another recent review of not one, but MULTIPLE PEOPLE who also found a black hair in their food!!!! This is absolutely absurd and disgusting. Service was trash, food was trash, if I could give 0 stars, I would.
The manager Sue is well aware of this issue and does not care to wear a hat or hair net. There were people in the line behind me that said “are you here because of the black hairs?” Clearly this is an ongoing issue and it needs to stop. This is disgusting and unacceptable.
Food: 1
Service: 1
Recommended dishes: Breakfast Sandwich
Saw another recent review of not one, but MULTIPLE PEOPLE who also found a black hair in their food!!!! This is absolutely absurd and disgusting. Service was trash, food was trash, if I could give 0 stars, I would.
The manager Sue is well aware of this issue and does not care to wear a hat or hair net. There were people in the line behind me that said “are you here because of the black hairs?” Clearly this is an ongoing issue and it needs to stop. This is disgusting and unacceptable.
Food: 1
Service: 1
Recommended dishes: Breakfast Sandwich
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