Einstein Bros. Bagels
1297 E Draper Pkwy, Draper
(801) 523-8733
Recent Reviews
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Sue helped us today and she was very sweet and helpful! We loved her hospitality and kindness. The rest of the staff was also very kind and welcoming! Food was also fresh and quick to come out :) Definitely will be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
Staff was amazing and very nice I moved from Illinois and I love this place!!!š©·š©·š©·
Atmosphere: 5
Food: 5
Service: 5
the staff is awesome! so sweet and funny!
Atmosphere: 5
Food: 5
Service: 5
This is the worst Einstein Bagels Iāve ever been to. They hire people without even basic trainingāemployees donāt know the difference between a dozen bagels with shmear and a dozen without. Iāve ordered bagels without shmear several times, but they kept making mistakes and charging me $19.79 (with shmear) instead of $15.79. Each time I had to wait for a refund. Today, I was in a hurry, didnāt catch it at checkout, and was overcharged again by $3.50. This is basic knowledge for employees, and itās frustrating that the same problem keeps happening. I honestly donāt know how this store can operate with such unqualified staff.
Atmosphere: 1
Food: 1
Service: 1
I read the reviews and thought, āOkay, this will either be bagel bliss or a black-hair nightmare.ā š Turns out I mustāve been on the cream-cheese-and-kindness frequency. Sue greeted me right away, made spot-on recommendations for my bagel + spread, and Zach-with-an-H delivered a delicious creation. No rude vibes, no hair; just good food and great service.
Moral of the story: expect a good bagel, get a good bagel. š„ÆāØ
Moral of the story: set your intention to ābagel blissā before you walk in. It worked for me. š„ÆāØ
Atmosphere: 5
Food: 5
Service: 5
Our cashier, Sue, was so delightful. She was sharp, kind, and remembered my long list of bagels. And the food was soo yummy!
Atmosphere: 5
Food: 5
Service: 5
Awesome, Nathan was the perfect customer service employee!
Atmosphere: 5
Food: 5
Service: 5
I unknowingly walked in just after they closed and Zack sweetly gave me my favorite bagels for free! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Zack and the sweet lady were so lovely to talk to. We love coming to this Einsteinās always a good experience.! Thank you for always being so kind our day is always made!!
Atmosphere: 5
Food: 5
Service: 5
The food is good, but today Sue was there and made my morning that much better. Sheās so sweet, kind, and didnāt make me feel like just another car in the drive through!! Hope you get her too. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The people at this restaurant were friendly, efficient, and precise. My order was fresh, correct, and the food was delicious. The next time I need bagelsā¦I know where Iām going!
Atmosphere: 5
Food: 5
Service: 5
Painfully slow service to the point where I usually just leave and go to the Starbucks next door. Iāve never had a good experience at this location.
Service: 1
I usually love Einstein bros but the lady Jazmin has totally ruined it for me. Every time I come in and sheās there I donāt even want to come in!! Sheās so rude, she mutters mean words under her breath and basically threw food at me! I want her fired honestly sheās completely ruined the vibe of the place :(
I was seen by a lady named Jasmine and she was absolutely so mean!! I was actually very surprised by how rude she was, and I heard her yelling at her coworkersā¦yikes
Sue always greets me with a smile. As soon as I pull up to order, she already knows my name, my order and asks me about my day and how my family is doing. Best service in town. I would give more stars if I could. This einsteins location rocks!!
Atmosphere: 5
Food: 5
Service: 5
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