I love this Starbucks!! Everyone is very friendly, my favorite baristas are Kristen, Josh, Amber, and Michael!!
Atmosphere: 5
Food: 5
Service: 5
Alicia Arnold
Very friendly staff. Used the drive up and the lady who helped me Kristen went out of her way. Very professional and friendly made starting my morning on a good note.
Atmosphere: 5
Food: 5
Service: 5
A
My order was not correct. I specifically asked for the creamer to be steamed and filled to the top of the grande cup at the drive thru kiosk and they confirmed âof courseâ. When I received my Espresso drink it was half full. I told the employee it wasnât full and she said that they cannot fill it to the top on an espresso order. I have never had this problem at other Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Michael McGrath (DJ Seamus Sydney)
I loved the service but prefer the coffee from other places. I ended up ordering double and triple shots so I could taste the coffee.
Atmosphere: 3
Food: 3
Service: 5
kass tonc
I had a really disappointing experience at the Draper Starbucks due to an employee named Kristen. Her customer service was extremely poorâshe was very rude and unprofessional while we were in the drive-through picking up a mobile order. The app clearly gives the option to pick up either through the drive-through or in-store, yet she didnât acknowledge that at all. Started talking in a rude tone saying, âThe drive-through is closed but go ahead and pull forwardâ She didnât even say hello or âwelcome to Starbucksâ; instead, she immediately accused us of moving a sign, which we absolutely did not do. The accusation felt unnecessary and uncomfortable. Rather than assisting us with the pickup, the interaction felt confrontational and disrespectful. This experience definitely left a bad impression and is not what I expect from Starbucks.
Service: 1
Tyler Okelberry
The baristas at this location are next level customer service pros! Was having a rough day and they completely turned it around
Service: 5
Cyndy Villegas
I ordered 2 simple drinks this morning, same size. Yet, one of the cups had ridiculously less amount of coffee in comparison to the other cup. Needless to say, its not worth spending the extra dollar to wait in line just to be served a less than satisfactory cup of coffee with the audacity of suggesting to leave a tip. Service was below average, as a noticeable line was building in the drive thru, it was clear some of the baristas were hired to simply observe and not to assist with orders. I highly recommend ANY of the gas stations near by if you're looking for a enjoyable cup of coffee.
This place has not once ever gotten my drink right and Iâve tried it 3 times and itâs definitely the last time.
Atmosphere: 1
Food: 1
Service: 1
Adam Dunainawi
Well, I visited Salt Lake for a week. By the way, Iâm from Houston, and this was the closest Starbucks to me. I probably visited this place four or five times. The atmosphere is wonderful, and the people are very nice and the service is great. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Osmond
Jessica brightened my morningđ¤
Service: 5
L. R
This has to seriously be the worst Starbucks I have ever been to. They suck at taking orders. They donât listen and then when they get it wrong, they tell you donât be rude. Seriously donât be rude. I wasnât rude. All I did was ask if she had gone through food handlers course, because if she had she would have known that when you hand out food through the drive-through window, you are not to take it back through the window so if you want the food back, maybe you guys should not make a mistake and hand it out wrong. Kind of seems like a lesson needing to be learned by you all.
Atmosphere: 5
Food: 5
Service: 1
Taweesak Wongsaprom
I hate to give a bad review but i did ordered ice americano the coffee taste so bad didn't follow instruction worse than gas station coffee this will be my last time at Starbucks.
The bathrooms are really dirty đ¤˘
Atmosphere: 1
Food: 1
Service: 1
Delicious coffee choices
Atmosphere: 5
Food: 5
Service: 5
Iced mocha with almond milk is top-notch here.
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks!! Everyone is very friendly, my favorite baristas are Kristen, Josh, Amber, and Michael!!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. Used the drive up and the lady who helped me Kristen went out of her way. Very professional and friendly made starting my morning on a good note.
Atmosphere: 5
Food: 5
Service: 5
My order was not correct. I specifically asked for the creamer to be steamed and filled to the top of the grande cup at the drive thru kiosk and they confirmed âof courseâ. When I received my Espresso drink it was half full. I told the employee it wasnât full and she said that they cannot fill it to the top on an espresso order. I have never had this problem at other Starbucks.
Atmosphere: 1
Food: 1
Service: 1
I loved the service but prefer the coffee from other places. I ended up ordering double and triple shots so I could taste the coffee.
Atmosphere: 3
Food: 3
Service: 5
I had a really disappointing experience at the Draper Starbucks due to an employee named Kristen. Her customer service was extremely poorâshe was very rude and unprofessional while we were in the drive-through picking up a mobile order. The app clearly gives the option to pick up either through the drive-through or in-store, yet she didnât acknowledge that at all. Started talking in a rude tone saying, âThe drive-through is closed but go ahead and pull forwardâ She didnât even say hello or âwelcome to Starbucksâ; instead, she immediately accused us of moving a sign, which we absolutely did not do. The accusation felt unnecessary and uncomfortable. Rather than assisting us with the pickup, the interaction felt confrontational and disrespectful. This experience definitely left a bad impression and is not what I expect from Starbucks.
Service: 1
The baristas at this location are next level customer service pros! Was having a rough day and they completely turned it around
Service: 5
I ordered 2 simple drinks this morning, same size. Yet, one of the cups had ridiculously less amount of coffee in comparison to the other cup. Needless to say, its not worth spending the extra dollar to wait in line just to be served a less than satisfactory cup of coffee with the audacity of suggesting to leave a tip. Service was below average, as a noticeable line was building in the drive thru, it was clear some of the baristas were hired to simply observe and not to assist with orders. I highly recommend ANY of the gas stations near by if you're looking for a enjoyable cup of coffee.
Food: 2
Service: 2
Restaurantji Recommends
This place has not once ever gotten my drink right and Iâve tried it 3 times and itâs definitely the last time.
Atmosphere: 1
Food: 1
Service: 1
Well, I visited Salt Lake for a week. By the way, Iâm from Houston, and this was the closest Starbucks to me. I probably visited this place four or five times. The atmosphere is wonderful, and the people are very nice and the service is great. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Jessica brightened my morningđ¤
Service: 5
This has to seriously be the worst Starbucks I have ever been to. They suck at taking orders. They donât listen and then when they get it wrong, they tell you donât be rude. Seriously donât be rude. I wasnât rude. All I did was ask if she had gone through food handlers course, because if she had she would have known that when you hand out food through the drive-through window, you are not to take it back through the window so if you want the food back, maybe you guys should not make a mistake and hand it out wrong. Kind of seems like a lesson needing to be learned by you all.
Atmosphere: 5
Food: 5
Service: 1
I hate to give a bad review but i did ordered ice americano the coffee taste so bad didn't follow instruction worse than gas station coffee this will be my last time at Starbucks.
Food: 1
Service: 1
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