U-Swirl Frozen Yogurt & Rocky Mountain Chocolate Factory

Fun place to relax and enjoy froyo

Atmosphere: 5

Food: 5

Service: 5

No sample cups! We requested some from the girls working, and they said they didn’t have them. How are we supposed to try the flavors?

Me and my girlfriend started dispensing tiny bits of frozen yogurt into our cups and sampling them with our fingers. The girl working the cash register shouted “don’t eat it yet!”

We put our yogurt on the scale and I ate a little mochi ball from my yogurt and she said “can you not eat it yet?”

I joked and said to my girlfriend “these people are worried they might lose half a penny” and the worker said in an unfriendly voice “I’m just doing my job”. She seemed very flustered.

The yogurt was decent, but the mochi balls we’re fried out and gross! I’m not trying to be a jerk - I work in sales, and was in the service industry for 2 years - I know how it is to deal with hard customers.

Point is, these employees obviously take their customers for granted, making for a very unfriendly vibe and negative experience. I hope it improves!

Atmosphere: 1

Food: 3

Service: 1

Tbh, this place needs to allow you to sample the yogurt. How am I supposed to know what I like? I don’t want to pay for something I end up not liking at all

Good yogurt. We really wish we could have tried flavors as both my husband and I got flavors we really didn't like and ended up not eating them. The signs of "no snacking" and rules everywhere seemed a bit intense along with no tasters - definitely disappointed there. The yogurt flavors we got were creamy. Good variety of toppings and flavors. The store was immaculately clean.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Froyo

I used to go here frequently a couple years ago, and decided to revisit on a date. There weren't any sampling cups, which I get because sometimes people abuse the power of a sample, but still would be nice to have so you don't end up getting a flavor you don't like...
There weren't really any signs I could see of pricing, but I figured why not, it can't be THAT expensive! It came to almost $20 for two small-ish cups. YIKES! Very disappointed in the pricing. I would have gone somewhere else for a fraction of the price if I knew this place would be overpriced to this degree 😥

Atmosphere: 3

Food: 4

Service: 3

Grand slam! Very friendly staff. Wonderful chocolate goodies. I got two of their dipped apples as well and oh they were so good. I'll be back!

Atmosphere: 5

Food: 5

Service: 5

I had a great experience at U-Swirl! Lilly was especially helpful, and I will definitely be coming here again soo!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Froyo, Hot Fudge

I go into uswirl at least once a week. every time I go in I hope that tessa or Lilly are working. they are both so kind and have great costumer service. They make good eye contact and are easy to talk to. will definitely be coming again!

Atmosphere: 5

Food: 5

Service: 5

I love uswirl!! When I walked in I was welcomed with a smile by Lilly Hall. she was so welcoming. The strawberries were running low and when I let her know she immediately ran to the back and grabbed some more. I will definitely be visiting again!!

Atmosphere: 5

Food: 5

Service: 5

Lilly was so kind and welcomed me and my friends in immediately as we opened the door. The toppings looked super neat and the store was nice and clean!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Froyo

Love U-swirl. Every time I come the service is great and the yogurt is delicious! Lilly is the sweetest!

Atmosphere: 5

Food: 5

Service: 5

We love U-Swirl. It’s a favorite place that we go as a family. So many flavors of frozen yogurt to choose from and the toppings are excellent!

Atmosphere: 5

Food: 5

Service: 5

I had a wonderful time, and enjoyed the flavors they had to offer. The short aisan girl cleaned up a mess one of my friends made, and she was extremely kind.
Will go again

Atmosphere: 5

Food: 5

Service: 5

the people weee so kind and welcoming and leyla helped me out so much !!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Froyo

Leyla’s beast

Atmosphere: 5

Food: 5

Service: 5