McDonald's

4137 E Pony Express Pkwy, Eagle Mountain
(801) 789-2550

Recent Reviews

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patricia ramirez

Without a doubt the best in training and affordable prices

Atmosphere: 5

Food: 5

Service: 5

Kaley La Rue

If I could leave a zero star review I would! Time and time again this McDonald's messes up. I waited 20 minutes AROUND THE CORNER for my order after my order had been placed for at least 35 minutes. I had to get out of my car and go inside just to be told "oh it was just sitting over there." I check my bags ALWAYS before I leave and 9 times out of 10, actually 10 times out of 10 my order is wrong or missing items. The sprite just tastes like soda water and the sweet tea I ordered, not sweet. I honestly don't know why I go back to this McDonald's. It's the absolute WORST McDonald's. ZERO STARS

Atmosphere: 1

Food: 1

Service: 1

Poetical Virtue

I've never waited 55 minutes at a drive thru before. Take my money and forget about me. Then it was cold.

Atmosphere: 1

Food: 1

Service: 1

Jessie DeMille

Always super slow service when you order curbside. Waited 20 minutes on a Wednesday night. The lobby was full of people also trying to get their orders with one poor guy trying to figure it all out.
When they finally brought the food out, the guy didn’t know what we ordered and walked away without giving us half of the order. When we got home, the food was meh, the drinks were halfway filled and they forgot to give us straws.
Probably good that a Wendy’s is being built down the street.

Atmosphere: 1

Food: 2

Service: 1

Emma Johnson

Everytime my family or I gets food here, there is always something missing. Every single time something is missing from our orders.

Atmosphere: 2

Food: 1

Service: 1

Mercedes Bryson

My friends and I went to this McDonald’s an HOUR before they closed and they would not let us in! On the door to the inside it says the lobby closes at eleven and it was locked, so we walked around to the other door and came in when they told us we couldn’t be there. They were rude and pushy and turned us away! Such bad attitudes and bad costumer service!

Atmosphere: 1

Service: 1

Colton Whitney

I don't know how many McDonald's I've ever visited in the course of my 30-year life so far, but I genuinely feel like this is the best I've ever visited.

For McDonald's, I don't always have high expectations. But this location is on point each time. No matter if it's breakfast, lunch, or dinner time. It doesn't matter if you're eating in, drive thru, or curbside. Each and every time, it's the same food, and it's the perfect temperature. It's never too cold.

Everyone I talk to seems genuinely happy to work there, are good people, and like they aren't just being polite because it's their job. I had a young lady pet and visit with my dog for some time while we were waiting to pull up. I would really love to know what the management of this location is doing differently!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Spicy Mcchicken, Mcdouble, Cheeseburger, Sausage Mcmuffin, Mcmuffin

Mia Madrigal

Reviews speak for themselves. Careful not to ask questions when ordering, the employees will talk about you amongst themselves while you’re still at the window lol

Atmosphere: 1

Food: 1

Service: 1

Keli Martin

Just waited 25 minutes for a single cheeseburger and medium fry… and they got it wrong.

Atmosphere: 1

Food: 1

Service: 1

Greg Bawden

It's McDonald's

It was as expected.

Atmosphere: 3

Food: 3

Service: 3

Bryon

The food was typical McDonald's. But the employees were very accommodating while my mobility chair was charging for about 2 or more hours.

Wheelchair accessibility: The employees said not a word to me about charging my chair.

Atmosphere: 2

Food: 3

Service: 5

Brandon Loder

Really? Is this acceptable?

Also the inside wait is 15min minimum for basic orders.

Atmosphere: 1

Food: 1

Service: 1

Matt Sacks

Nevermind my last review. This place has screwed up the last three orders in a row at an exponential level (screw ups on replacements for earlier screwups, i know it can get complicated). They had my wife waiting a half hour in car to pickup replacement food for a prior order they completely screwed up through ubereats. That's a whole other story as we will no longer use that app from my experience with their customer service this cost me about $60 in screwups but hey they made it right with a $5 refund WOW. Then Mcdonalds screwed up her order and short changed her. Today, I decided to just order two lattes and 3 orders of 2 half strip bacons total 6 pieces. Not to difficult counting right. Goes like 123456 and i will cook the rest of my breakfast. No, I get to window they hand me 3 strips bacon, very small strips this is at over $6 cost. I say "does that look right for 6 pieces" . I get "sorry can i have you go around corner for lattes and oj?" After much time next guy brings wrong drinks I ask him if 3 pieces is 6 pieces and ask if he would pay $6 for it. Get a sorry I will go get your drinks. Last guy comes with right drinks at least but exact same response, sorry... I think they train workers to say sorry really well but that's it, no remedy, how awful!

Atmosphere: 1

Food: 1

Service: 1

W T

All they have is kids hamburgers now... Da Fuq?!?
Your menu is crap anyway, then you take all the adult burgers away???
Lame!!!

Atmosphere: 1

Food: 1

Service: 1

Warren Krill

It's McDonalds!

Atmosphere: 3

Food: 5

Service: 5

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