Dairy Queen Grill & Chill

I made a mobile app order, but the app did not update to the correct location, even after clicking on the correct location. Workers said I should drive to the other location to pick up the food, they also said they had no control over the app. I called the location the food was ordered at and told them I would not be picking the food up, and I wanted to cancel. She kept repeating that she had no control over the app. I told her I understand, but what are they going to do with food sitting there, and she said a worker would take it home. So no resolution occurred, and I lost money due to poor business practices. I would not use the app, or go to this location, as their workforce did not assist at all.... updated: they took care of my refund the next morning, and I had my money returned within a day. So even though I had a bad experience, they made things right.

Atmosphere: 1

Food: 1

Service: 1

This Dairy Queen is really overpriced and the food is mid at best

Atmosphere: 3

Food: 2

Service: 4

Service was good but they were somehow out of all their ice cream. It appears issues with their ice cream are a regular occurrence for this location…

Atmosphere: 2

Food: 1

Service: 5

This place was disgusting we will never go back. Went yesterday. Ordered 60 bucks worth of food. They put bacon on it which we don't eat pork so we told them. They go in the back and just take it off well there was still little bits in the sandwich so I asked them if they could remake it. We'll They take it in the back let it get cold and bring it back still the same sandwich. There fries we like yesterday's fries and I let them know and her response was ya I have been told that a lot today. My kids hamburger and chicken was so dry and cold it looked like they cooked it 3 4 hours before we got there. They were all young adults and all they cared about was kicking each other and flying paper airplanes we will never go again

Atmosphere: 1

Food: 1

Service: 1

Good service but food was ok and ended up making me sick.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Chicken Fingers, Side of Onion Rings

Nice place to shop

Vegetarian options: No

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake

Speed was ok service was good and quality could of been better

Parking: Since it's in a gas station it has shared parking so depending on the time of day and how busy u may find it hard to find a spot

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Fries, Original Cheeseburger

We went in and ordered a small Blizzard. We were the only ones there and waited for 10 minutes while 4 of the employees stood there and laughed and sang Taylor Swift. About the time we were getting seriously annoyed they brought it out and threw it down on the counter. You could tell it had been sitting there a while as it was a soupy mess and they acted annoyed that we dare bother them with our order. I get enjoying your job, but maybe actually do your job before social hour.

Atmosphere: 1

Food: 1

Service: 1

12/7/2024
4:00pm

Food, Service, and Atmosphere were 5 stars. However, I gave one star because two individuals were responsible for the delivery of my failed dessert treat.

Keep in mind that the two guys at the counter were nice and courteous. The issue was that the Blizzard was only cold enough to be held upside down quickly, but not more than 5 minutes later, it was super soft and became runny.

By the time I reached the Grant's Bull display on I-15S, it was pure liquid. Worse is the fact I had to keep wiping it down because the cups had these mChine created tears where ice cream was seeping through. I didn't notice until I got on the freeway and then pulled over to get a terrycloth towel to wipe it and use the towel in the cup holder.

The personnel just need to pay more attention, and someone definitely needs to turn down the temperature on the ice cream dispenser.

Atmosphere: 5

Food: 5

Service: 5

Always a reliable place to stop

Atmosphere: 4

Food: 5

Service: 5

I always love Dairy Queen Blizzards! Although at this location they were pretty melted end just not as well made. We received great service though and our food tasted great. So it was a good experience

Atmosphere: 5

Food: 4

Service: 5

Service was great! The employees were friendly and got the food out decently fast. The tables were messy and trash was all over the floor. There hamburgers remind me of the school lunch ones. Don’t even get me started on the prices! They were so expensive!

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Fries

Food was good, got my shake wrong, and the lady who took my order at the drive thur was rude this (before the shift change)

Zero stars if I could this place is worst Dairy Queen I’ve ever been in. I asked for a two cheese double deluxe with no bun and they gave me a single patty with lettuce in a plastic plate. Then I asked them to fix it and they took forever to still give me the wrong thing. No apology, no nothing. This place sucks badly. Don’t come here.

Atmosphere: 1

Food: 1

Service: 1

We were in the drive through for over 30 minutes waiting on a small fry and 2 blizzards. They don't even deserve a star. The girl had serious attitude when we asked about it. We have been here before and they were out of everything.

Atmosphere: 1

Food: 1

Service: 1