I’ve been a loyal customer at Ichiban for years and have always loved the miso soup and sushi—it’s been one of my favorite spots in Heber. I usually eat here multiple times a week, so it really disappoints me to have to write this. On more than one occasion, I’ve found hair in my soup. Today, we picked up egg drop soup to go and was disturbed to find two black hairs in it. As a platinum blonde, I know these weren’t mine. Unfortunately, this isn’t the first time it’s happened, which makes it even more concerning. I want to be clear: I’m only writing this because I truly value this restaurant and want to keep coming here. But food safety and cleanliness need to be addressed. If this issue can be taken care of, I would be more than happy to update this review to five stars.
Atmosphere: 4
Food: 1
Service: 5
Valentine
Personally, the food tastes quite good, they served me very quickly too, I would recommend it.
Atmosphere: 5
Food: 5
Service: 5
James Thomas
The sushi was decent the orange chicken wasn't very good.
adam landa
I was very disappointed with the sashimi and maki. The fish was not fresh. Ambiance is non-existent. Wait staff didn't speak a word of English. I did not try their Chinese food, so no comment on that.
Atmosphere: 1
Food: 1
Service: 2
Roman Sorensen
The sushi was the most unique sushi I have ever tasted 5 stars any day of the week
Atmosphere: 5
Food: 5
Service: 5
American Patriot
I took my 11 year old son to lunch here on a Friday at around noon. The parking lot was empty so I wasn’t sure if they were open. We went in and they sat us immediately. The waitress arrived quickly to take our order. My son ordered the black dragon sushi roll and I ordered the lemon chicken and ham fried rice. My chicken can suspiciously fast. It was out faster than my son’s roll. The chicken was pretty dry and chewy. The ham fried rice was ok. The ham flavor was a little over powering. My son said he really like his roll. The restaurant was dead but still pretty dirty. The walls were dirty. The ceiling was covered in dust. I could ignore all that with excellent food and a busy staff but really not great to see. I would not recommend this place unfortunately.
Atmosphere: 2
Food: 2
Service: 4
Carlos Rea
The flavors are delicious and the wait staff are wonderful!
Joby Wrona
Look appetizing but my food tasted like shit
Atmosphere: 5
Food: 3
Service: 5
Sirirat Petpranomporn
Highly recommended. The food was good and came in a big portion. There is a choice of dishes to choose from. The price is really good as well.
Atmosphere: 5
Food: 5
Service: 5
Steve Salazar
Surprisingly good! I didn't love the fried rice with ham however and wish they had other options.
We waited for like 20 minutes, people by us ordered and got their food , they didn't even look out way, we got up and left,
Atmosphere: 1
Food: 1
Service: 1
Мария Маняхина
I love you guys so much!!!!!!!!!! I came here two and a half years ago, and this is one of my first restaurants. We have been regular customers for two years, every week, every 3 days, my husband, my 2-year-old child and I go there (not a single incident has happened!!!!!!!!!!) I am pregnant for the second time, I went there all two pregnancies and will go with my family!!!! I recommend this restaurant, 5 stars out of five, a nice and cozy and calm place, cheerful waitresses, they always cheer me up, my daughter adores these people, I repeat, I ate here all two pregnancies, and everything is wonderful! I love this place! ♥️
Atmosphere: 5
Food: 5
Service: 5
Eric Wood
We ordered take out it was very yummy..we will be back
Cynthia Smith
Very nice employees! Excellent service!
Bambi V
If you’re going to have sushi here, I would suggest finding another place if you value gut health. The squid salad was frozen & had some weird hard piece in it. Any roll with eel is a no go. Pretty sure the eel was expired as it was slimy & fishy. We had to remove the eel to actually eat the roll & even then, it wasn’t the greatest. The server nor the manager didn’t seem to care or even offer an apology. At least the hot & sour soup was decent
I’ve been a loyal customer at Ichiban for years and have always loved the miso soup and sushi—it’s been one of my favorite spots in Heber. I usually eat here multiple times a week, so it really disappoints me to have to write this.
On more than one occasion, I’ve found hair in my soup. Today, we picked up egg drop soup to go and was disturbed to find two black hairs in it. As a platinum blonde, I know these weren’t mine. Unfortunately, this isn’t the first time it’s happened, which makes it even more concerning.
I want to be clear: I’m only writing this because I truly value this restaurant and want to keep coming here. But food safety and cleanliness need to be addressed. If this issue can be taken care of, I would be more than happy to update this review to five stars.
Atmosphere: 4
Food: 1
Service: 5
Personally, the food tastes quite good, they served me very quickly too, I would recommend it.
Atmosphere: 5
Food: 5
Service: 5
The sushi was decent the orange chicken wasn't very good.
I was very disappointed with the sashimi and maki. The fish was not fresh. Ambiance is non-existent. Wait staff didn't speak a word of English. I did not try their Chinese food, so no comment on that.
Atmosphere: 1
Food: 1
Service: 2
The sushi was the most unique sushi I have ever tasted 5 stars any day of the week
Atmosphere: 5
Food: 5
Service: 5
I took my 11 year old son to lunch here on a Friday at around noon. The parking lot was empty so I wasn’t sure if they were open. We went in and they sat us immediately. The waitress arrived quickly to take our order.
My son ordered the black dragon sushi roll and I ordered the lemon chicken and ham fried rice. My chicken can suspiciously fast. It was out faster than my son’s roll. The chicken was pretty dry and chewy. The ham fried rice was ok. The ham flavor was a little over powering. My son said he really like his roll.
The restaurant was dead but still pretty dirty. The walls were dirty. The ceiling was covered in dust.
I could ignore all that with excellent food and a busy staff but really not great to see.
I would not recommend this place unfortunately.
Atmosphere: 2
Food: 2
Service: 4
The flavors are delicious and the wait staff are wonderful!
Look appetizing but my food tasted like shit
Atmosphere: 5
Food: 3
Service: 5
Highly recommended. The food was good and came in a big portion. There is a choice of dishes to choose from. The price is really good as well.
Atmosphere: 5
Food: 5
Service: 5
Surprisingly good! I didn't love the fried rice with ham however and wish they had other options.
Atmosphere: 2
Food: 4
Service: 5
Restaurantji Recommends
We waited for like 20 minutes, people by us ordered and got their food , they didn't even look out way, we got up and left,
Atmosphere: 1
Food: 1
Service: 1
I love you guys so much!!!!!!!!!! I came here two and a half years ago, and this is one of my first restaurants. We have been regular customers for two years, every week, every 3 days, my husband, my 2-year-old child and I go there (not a single incident has happened!!!!!!!!!!) I am pregnant for the second time, I went there all two pregnancies and will go with my family!!!! I recommend this restaurant, 5 stars out of five, a nice and cozy and calm place, cheerful waitresses, they always cheer me up, my daughter adores these people, I repeat, I ate here all two pregnancies, and everything is wonderful! I love this place! ♥️
Atmosphere: 5
Food: 5
Service: 5
We ordered take out it was very yummy..we will be back
Very nice employees! Excellent service!
If you’re going to have sushi here, I would suggest finding another place if you value gut health. The squid salad was frozen & had some weird hard piece in it. Any roll with eel is a no go. Pretty sure the eel was expired as it was slimy & fishy. We had to remove the eel to actually eat the roll & even then, it wasn’t the greatest. The server nor the manager didn’t seem to care or even offer an apology. At least the hot & sour soup was decent
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