I placed an order as part of the rewards program for my birthday. And I had ordered it as an unwich with cucumbers and pickles. The employee Josh was mocking the order as he was preparing it. I’m highly upset with the lack of professionalism that he showed. My partner who is deaf went and asked his name since none of them have name tags on. I have worked in food service and I would NEVER mock a customer’s order. Some training in professionalism needs to be done at this store. First bad impression for our first time coming to this location.
Atmosphere: 1
Service: 1
Shasta Farnsworth
Hayven was great at the register, very nice & patient. 1st time going there, she explained the menu well & offered great suggestions. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Janayna Correa
Perfect!
Atmosphere: 5
Food: 5
Service: 5
Primitive Runner
The food is great. The delivery service is atrocious.
Atmosphere: 1
Food: 5
Service: 1
Rose Quinn
Edit: I previously left a review regarding how uncomfortable I was watching how what I assumed was management was treating a teenage employee. Jimmy John's quickly reached out regarding the situation trying to get details in order to take appropriate action! I look forward to returning in the future to a much friendlier, more comfortable atmosphere! Thank you!
Service: 5
Carter
I was there ordering a sandwich and all I heard from the employees was talk of politics and and it was all disgusting the way they would talk about other people based of things they viewed what a sad world we live in where I want to get a sandwich and this is what I have to hear would not recommend going in here unless you want to talk hear such disgusting negative things about other people
Atmosphere: 1
Food: 3
Service: 1
Metal RC
I have eat here a lot over the last few years easy to get delivery, which is my favorite part of Jimmy John’s along with the food is pretty good too !
Atmosphere: 5
Food: 5
Service: 4
christina romano
Super fast service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Eric Hoffner
Slowwwww. 20 years ago JJ prided itself on handing you your sandwich sometimes before you were even done paying. Now if you see more than one other person in the restaurant be prepared to wait 15 minutes for a dumb sandwich. The slow service isn’t a one-off, it’s every time. This is one of the worst locations
Noah Thompson
Terrible. Employees supper rude had a wrong order and asked very nicely to have it redone and we got yelled at and kicked out...would give zero stars if could.
I'm tired of spending my whole lunch break standing in line or sitting down waiting for my sandwich.
Atmosphere: 4
Food: 4
Service: 1
Bernadette Walters
In Heber City, stopped in for a sandwich. I tried the Caesar salad wrap with shredded chicken. It was pretty good. It was just like a Caesar salad in a tortilla with crushed croutons. Pretty tasty ?
Atmosphere: 4
Food: 4
Service: 4
Alex S
Freaky fast delivery in heber city. Good food, and they Will always make it right if something’s wrong.
Atmosphere: 5
Food: 5
Service: 5
Karry Lee
Just stopped in to get a sandwich for my drive home. It was good. I enjoyed it. And it was perfect for my long drive.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Merrell
One of our regular places to go for a quick dinner.
I placed an order as part of the rewards program for my birthday. And I had ordered it as an unwich with cucumbers and pickles. The employee Josh was mocking the order as he was preparing it. I’m highly upset with the lack of professionalism that he showed. My partner who is deaf went and asked his name since none of them have name tags on. I have worked in food service and I would NEVER mock a customer’s order. Some training in professionalism needs to be done at this store. First bad impression for our first time coming to this location.
Atmosphere: 1
Service: 1
Hayven was great at the register, very nice & patient. 1st time going there, she explained the menu well & offered great suggestions. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Perfect!
Atmosphere: 5
Food: 5
Service: 5
The food is great. The delivery service is atrocious.
Atmosphere: 1
Food: 5
Service: 1
Edit: I previously left a review regarding how uncomfortable I was watching how what I assumed was management was treating a teenage employee. Jimmy John's quickly reached out regarding the situation trying to get details in order to take appropriate action! I look forward to returning in the future to a much friendlier, more comfortable atmosphere! Thank you!
Service: 5
I was there ordering a sandwich and all I heard from the employees was talk of politics and and it was all disgusting the way they would talk about other people based of things they viewed what a sad world we live in where I want to get a sandwich and this is what I have to hear would not recommend going in here unless you want to talk hear such disgusting negative things about other people
Atmosphere: 1
Food: 3
Service: 1
I have eat here a lot over the last few years easy to get delivery, which is my favorite part of Jimmy John’s along with the food is pretty good too !
Atmosphere: 5
Food: 5
Service: 4
Super fast service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Slowwwww. 20 years ago JJ prided itself on handing you your sandwich sometimes before you were even done paying. Now if you see more than one other person in the restaurant be prepared to wait 15 minutes for a dumb sandwich. The slow service isn’t a one-off, it’s every time. This is one of the worst locations
Terrible. Employees supper rude had a wrong order and asked very nicely to have it redone and we got yelled at and kicked out...would give zero stars if could.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm tired of spending my whole lunch break standing in line or sitting down waiting for my sandwich.
Atmosphere: 4
Food: 4
Service: 1
In Heber City, stopped in for a sandwich. I tried the Caesar salad wrap with shredded chicken. It was pretty good. It was just like a Caesar salad in a tortilla with crushed croutons. Pretty tasty ?
Atmosphere: 4
Food: 4
Service: 4
Freaky fast delivery in heber city. Good food, and they Will always make it right if something’s wrong.
Atmosphere: 5
Food: 5
Service: 5
Just stopped in to get a sandwich for my drive home. It was good. I enjoyed it. And it was perfect for my long drive.
Atmosphere: 5
Food: 5
Service: 5
One of our regular places to go for a quick dinner.
Atmosphere: 5
Food: 5
Service: 5
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