I have always loved stopping at this kneaders in the past. I am from out of town and Have always stopped here when I travel through to get a quick and healthy meal. Today I stopped by in the service was absolutely horrible. Most unhelpful employee Did not answer any of my questions and brought me out the driest chicken pesto sandwich with no pesto anywhere to be found, and A ridiculously small amount of meat, tomato, and cheese between two slices of bread. I’m telling you this sandwich was laughable! Pics don’t do it justice. And it cost over $10! When I went to ask him about at least adding the pesto, he Just told me that he was pretty sure it was on there lol. No attempt to resolve any of the issues or answer any of my questions. I’m so sad because I’ve always loved stopping here, but this will probably be the last time I come to this location.
Jeannie Chang
Perfectly made turkey sandwich. Really hit the spot for us weary travelers
Christine Martinez
Basic processed food & watered down coffee. Not really worth it unless you have no other options.
MAHDIA
Nice bakery with clean tables and friendly staff. Many varieties.
Samantha Davidson
Made a takeout order online. Upon arriving they said half the stuff we ordered was out of stock, so they asked what could be replaced.
The most important thing we ordered was chicken noodle soup for my husband. They didn't indicate that they were out of it, so I assumed it would be in my takeout bag. Upon arriving home. There was no soup in my bag.
So I called to see if they still have chicken noodle soup. They did.
If what I'm assuming is correct and they were trying to rectify a price difference for an item that they were out of stock being replaced by something else. That is terrible service. 1. I'm the one inconvenienced by your website being false, and 2. You should have called as soon as I placed the order to inform me of the missing items and issued a refund rather than waiting for me to get there.
People order takeout online so that it is convenient and fast. But this was 100% inconvenient and not fast.
I might as well have ordered from the Riverwoods location in Provo. I probably would've gotten my whole order, and been able to eat sooner.
Taylor Davidson
Ordered french dip and a chicken noodle soup on the site. When I got there they said they were out of pretty much everything but turkey. So I had to change my french dip to a turkey cranberry. Then When I got home with my order I found that I didn’t even have the chicken noodle soup in the bag. Should have checked before I left. So incompetent training of employees. Incompetent online ordering. And incompetent supply ordering. Just skip this place.
Lisa G
Literally the worst food establishment! Every single time the wait is between 10-25 mins! Not giving them our business anymore. Itch is said bc IF the food is made correctly, it’s actually pretty good. But bc they can’t figure out hiring capable people or more staff it’s gotten worse and worse.
KJ Fox
Meh. Kneaders is overpriced for what you get. The only thing that is almost worth the price is the pumpkin bread loaf, and then they don't have that most of the time.
I didnt know a place could be so slow. Seriously if there is someone at the counter waiting to order, just take the order. Dont make them stand there for 30 min before ordering and then make them wait another 45 for food. The last few times ive gone there its the same story.
Dauson Osborne
I got 3 chicken pesto sandwiches for 11$ each. There was almost no chicken at all. It’s basically a grilled cheese. And one of them has some of the wax paper still on the bread it looked like crust until I ate it.
Ben Ailshie (Ben Ailshie)
Incredibly slow and very expensive. I waited almost an hour for a bowl of soup. I don't care how busy it is, pouring a bowl of soup doesn't take an hour even if you have to heat it in the microwave too. Terrible. Should be shut down.
Silvia Franco
The best sweets in Heber!
Trent Gabel
My wife and I went through the drive through to get her some food. We specifically got her chicken noodles because she is sick. Upon arriving at our house we had barely any soup in the container! This is horrible service! If I could give zero stars, I absolutely would.
Good food, service, and atmosphere.
I have always loved stopping at this kneaders in the past. I am from out of town and Have always stopped here when I travel through to get a quick and healthy meal. Today I stopped by in the service was absolutely horrible. Most unhelpful employee Did not answer any of my questions and brought me out the driest chicken pesto sandwich with no pesto anywhere to be found, and A ridiculously small amount of meat, tomato, and cheese between two slices of bread. I’m telling you this sandwich was laughable! Pics don’t do it justice. And it cost over $10! When I went to ask him about at least adding the pesto, he Just told me that he was pretty sure it was on there lol. No attempt to resolve any of the issues or answer any of my questions. I’m so sad because I’ve always loved stopping here, but this will probably be the last time I come to this location.
Perfectly made turkey sandwich. Really hit the spot for us weary travelers
Basic processed food & watered down coffee. Not really worth it unless you have no other options.
Nice bakery with clean tables and friendly staff. Many varieties.
Made a takeout order online. Upon arriving they said half the stuff we ordered was out of stock, so they asked what could be replaced.
The most important thing we ordered was chicken noodle soup for my husband. They didn't indicate that they were out of it, so I assumed it would be in my takeout bag. Upon arriving home. There was no soup in my bag.
So I called to see if they still have chicken noodle soup. They did.
If what I'm assuming is correct and they were trying to rectify a price difference for an item that they were out of stock being replaced by something else. That is terrible service. 1. I'm the one inconvenienced by your website being false, and 2. You should have called as soon as I placed the order to inform me of the missing items and issued a refund rather than waiting for me to get there.
People order takeout online so that it is convenient and fast. But this was 100% inconvenient and not fast.
I might as well have ordered from the Riverwoods location in Provo. I probably would've gotten my whole order, and been able to eat sooner.
Ordered french dip and a chicken noodle soup on the site. When I got there they said they were out of pretty much everything but turkey. So I had to change my french dip to a turkey cranberry. Then When I got home with my order I found that I didn’t even have the chicken noodle soup in the bag. Should have checked before I left.
So incompetent training of employees. Incompetent online ordering. And incompetent supply ordering. Just skip this place.
Literally the worst food establishment! Every single time the wait is between 10-25 mins! Not giving them our business anymore. Itch is said bc IF the food is made correctly, it’s actually pretty good. But bc they can’t figure out hiring capable people or more staff it’s gotten worse and worse.
Meh. Kneaders is overpriced for what you get. The only thing that is almost worth the price is the pumpkin bread loaf, and then they don't have that most of the time.
Delicious!
Restaurantji Recommends
I didnt know a place could be so slow. Seriously if there is someone at the counter waiting to order, just take the order. Dont make them stand there for 30 min before ordering and then make them wait another 45 for food. The last few times ive gone there its the same story.
I got 3 chicken pesto sandwiches for 11$ each. There was almost no chicken at all. It’s basically a grilled cheese. And one of them has some of the wax paper still on the bread it looked like crust until I ate it.
Incredibly slow and very expensive. I waited almost an hour for a bowl of soup. I don't care how busy it is, pouring a bowl of soup doesn't take an hour even if you have to heat it in the microwave too. Terrible. Should be shut down.
The best sweets in Heber!
My wife and I went through the drive through to get her some food. We specifically got her chicken noodles because she is sick. Upon arriving at our house we had barely any soup in the container! This is horrible service! If I could give zero stars, I absolutely would.
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