I’ve been waiting for over 15 minutes for one pizza which should be hot and ready as advertised. I was sent from the drive through to go park and wait along with the five other cars and “it will be right out to you”. No mention that there is a wait. Meanwhile the employees are climbing in and out of the drive through window and not making the pizzas that we are all waiting for. If there’s a wait, please let me know. I came here because it should be fast.
Service: 1
Greg Rawlings
Went at 11:45. Full of construction workers. Waited 10 min. .. pizza was delicious.
Atmosphere: 2
Food: 5
Service: 4
Charleston public meeting account
Franchise owner.
You really need to take service seriously.
I waited for 40 minutes today for 2 pizzas. I had kids late to activities. Your staff were unhelpful, although they did give us an extra pizza and a few drinks, but it dosen't really buy 40 minutes of my time and the stress of the whole thing.
You need to take all the 1 star reviews on here seriously and train and hire more staff and probably pay them better. Pizza prices have almost doubled, have their wages?
Either way, I would like to continue patronizing your franchise, but as it currently stands, I can't do that. Domino's recently opened a second store, and they will get my business.
Atmosphere: 1
Food: 3
Service: 1
Jeremiah Gordon
Walked in not even greeted or acknowledge car pulled up to drive thru employee in the front acknowledge right way on headset 19:10 11/12/24 don't think I will waste my time or obviously there time
Atmosphere: 1
Service: 1
Stephen Kitchen
Worst experience ever! They didn’t have the pizzas, hot and ready so I had to wait for them. Then when they finally came, the kid with the long black hair that hadn’t been washed in months was a jerk and short with me when I asked him where the third pizza was. he charged me for three pizzas and two crazy bread. I got two pizzas and two crazy bread. Rather than fight with him I told him to go somewhere very aggressively and I will just simply dispute the charge. If the manager of the store reads this message, that kid needs to be fired, I would never allow somebody like him to interact with customers the way he did. From the moment he took my order I could tell he was a jerk. I know help is hard to find, but this kid is a straight up liability.
Ordered through the drive through wasn't given a total given the wrong pizza n then had the window closed on me when I asked for a receipt. Not good.
Atmosphere: 1
Food: 1
Service: 1
Christina Lawson
I’m usually not one to complain - especially about folks who work in food service. I really enjoy Little Caesars pizza. However, this is the second time I’ve had extremely terrible service at this location. The first time, I went through the drive thru and was told to park out front and wait 15-20. I waited 30 and went back around to be informed the person who has taken my order had left for the day and not communicated my order to the other staff.
This time, I went through the drive thru and had my kid in the car. I was again told to park out front and wait 15 mins for a simple sausage pizza and crazy bread. 25 minutes go by and the employee comes all the way outside to my car empty handed to tell me my pizza was ready and to come in and get it. So I unbuckle my toddler and carry him inside and wait for the employee to finish his conversation before he hands over my pizza.
I won’t be coming again.
Food: 4
Service: 1
Damawolf
We love little ceasars. However the service tonight was very bad. Didn’t get the pizza I ordered. I also ordered two crazy bread combos and he didnt give me the sauces. Made eye contact while I was still in the drive through and continued to ignore me. Went inside to get them and he was not very customer service.
Food: 2
Service: 1
Rissa Bishop
Hands down best little Ceasars pizza I've had. The pizza was fresh, had plenty of sauce (wasn't dry) and the crust texture was like crazy bread!
It was not ready when we showed up even when they said what do you guys want that’s hot and ready. We waited for almost 20min
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crazy Bread
Patrick Rice
Beware if ordering online. They use door dash to deliver. If your order isn't correct they will tell you they are not responsible and call door dash. If you call door dash they will tell you they are not responsible, call Little Caesars. Either way paying for items you didn't receive. Won't be ordering from here again.
Service: 1
Truxton McSpadden
Love little ceasars, awesome food great price.
Atmosphere: 5
Food: 5
Service: 5
Mat Sull
Came through at lunch time, hot n ready pizza available, but not warm, chicken wings not available, ordered bread sticks that are under baked. Friendly employees. Drive thru really designed for small cars.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Crazy Bread
Nathan Moulton
This really has to be the worst Little Caesars ever. It is rarely ready, and if it's hot, there's a good chance its doughy. If they don't randomly close early, your wait will probably be much shorter at Domino's. Seriously. Worst ever for years now.
I’ve been waiting for over 15 minutes for one pizza which should be hot and ready as advertised. I was sent from the drive through to go park and wait along with the five other cars and “it will be right out to you”. No mention that there is a wait. Meanwhile the employees are climbing in and out of the drive through window and not making the pizzas that we are all waiting for. If there’s a wait, please let me know. I came here because it should be fast.
Service: 1
Went at 11:45. Full of construction workers. Waited 10 min. .. pizza was delicious.
Atmosphere: 2
Food: 5
Service: 4
Franchise owner.
You really need to take service seriously.
I waited for 40 minutes today for 2 pizzas. I had kids late to activities. Your staff were unhelpful, although they did give us an extra pizza and a few drinks, but it dosen't really buy 40 minutes of my time and the stress of the whole thing.
You need to take all the 1 star reviews on here seriously and train and hire more staff and probably pay them better. Pizza prices have almost doubled, have their wages?
Either way, I would like to continue patronizing your franchise, but as it currently stands, I can't do that. Domino's recently opened a second store, and they will get my business.
Atmosphere: 1
Food: 3
Service: 1
Walked in not even greeted or acknowledge car pulled up to drive thru employee in the front acknowledge right way on headset 19:10 11/12/24 don't think I will waste my time or obviously there time
Atmosphere: 1
Service: 1
Worst experience ever! They didn’t have the pizzas, hot and ready so I had to wait for them. Then when they finally came, the kid with the long black hair that hadn’t been washed in months was a jerk and short with me when I asked him where the third pizza was. he charged me for three pizzas and two crazy bread. I got two pizzas and two crazy bread. Rather than fight with him I told him to go somewhere very aggressively and I will just simply dispute the charge. If the manager of the store reads this message, that kid needs to be fired, I would never allow somebody like him to interact with customers the way he did. From the moment he took my order I could tell he was a jerk. I know help is hard to find, but this kid is a straight up liability.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Custom Round Pizza, Crazy Bread
good food fair price
Atmosphere: 2
Food: 3
Service: 3
Ordered through the drive through wasn't given a total given the wrong pizza n then had the window closed on me when I asked for a receipt. Not good.
Atmosphere: 1
Food: 1
Service: 1
I’m usually not one to complain - especially about folks who work in food service. I really enjoy Little Caesars pizza. However, this is the second time I’ve had extremely terrible service at this location. The first time, I went through the drive thru and was told to park out front and wait 15-20. I waited 30 and went back around to be informed the person who has taken my order had left for the day and not communicated my order to the other staff.
This time, I went through the drive thru and had my kid in the car. I was again told to park out front and wait 15 mins for a simple sausage pizza and crazy bread. 25 minutes go by and the employee comes all the way outside to my car empty handed to tell me my pizza was ready and to come in and get it. So I unbuckle my toddler and carry him inside and wait for the employee to finish his conversation before he hands over my pizza.
I won’t be coming again.
Food: 4
Service: 1
We love little ceasars. However the service tonight was very bad. Didn’t get the pizza I ordered. I also ordered two crazy bread combos and he didnt give me the sauces. Made eye contact while I was still in the drive through and continued to ignore me. Went inside to get them and he was not very customer service.
Food: 2
Service: 1
Hands down best little Ceasars pizza I've had. The pizza was fresh, had plenty of sauce (wasn't dry) and the crust texture was like crazy bread!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
It was not ready when we showed up even when they said what do you guys want that’s hot and ready. We waited for almost 20min
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Crazy Bread
Beware if ordering online. They use door dash to deliver. If your order isn't correct they will tell you they are not responsible and call door dash. If you call door dash they will tell you they are not responsible, call Little Caesars. Either way paying for items you didn't receive. Won't be ordering from here again.
Service: 1
Love little ceasars, awesome food great price.
Atmosphere: 5
Food: 5
Service: 5
Came through at lunch time, hot n ready pizza available, but not warm, chicken wings not available, ordered bread sticks that are under baked. Friendly employees. Drive thru really designed for small cars.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Crazy Bread
This really has to be the worst Little Caesars ever. It is rarely ready, and if it's hot, there's a good chance its doughy. If they don't randomly close early, your wait will probably be much shorter at Domino's. Seriously. Worst ever for years now.
Atmosphere: 1
Food: 1
Service: 1
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