Sat at the drive through for 30 minutes and no one came on to say anything and went to the window and they ignored me
Service: 1
Amber Rodriguez
I sent my sons inside Heber subway to get a large order, on some of the sandwiches they missed bacon and cheese. I returned with one of my sons for new sandwiches. Nathan said he came in to work towards the end of my order and was very apologetic and made me new sandwiches. He was very professional and understanding. Victor on the other hand was very upset throwing vegetables on the sandwich and had big attitude. On a side note, he also never uses the white paper when he wraps up the sandwiches. Please let Victor know that he should express his distain AFTER the customer leaves. Another lady was inside eating, who also had the bacon forgotten by Victor. Props to Nathan again for being extremely professional. I am giving 4 stars for Nathan's professionalism even though he was not the one who messed it up, however if it was only based on Victor 1 star would be given (major attitude). I can't give 5 stars since there was a mistake but Nathan was worth getting 4 stars. Thanks so much Nathan, take a chill pill Victor.
Chris Watson
Thank you for a lovely meal
Atmosphere: 5
Food: 5
Service: 5
Kat Spears
As usual with all Subways, they make your food to order. The Subway was in with a gas station and convenient store. The Subway was in the back and had little space and no place to sit down. The space there was filled with overflow of the convenient store.
Parking: There were 3 parking spots for the Subway. One of them was taken up by a man who was there when we went in and still there about 15 minutes later, when we left.
Wheelchair accessibility: There was one wheelchair accessible parking spot that was taken up by a man just sitting in his car for over 12 minutes. It looks like he was talking to someone, but he was alone.
Food: 5
Service: 5
Recommended dishes: B L T, Subway Club, Grilled Chicken
Austin Grams
Hiring people to work doubles? Joke.
Atmosphere: 3
Food: 3
Service: 3
Jenette Dazley
Great customer service Corrine said instead of getting out of my car, go through the drive thru to pick up my order after buying on the app
Ordered a chicken sandwich and chicken was cold! Not even heated up a little! Called to talk to “manager” on duty and wow what a challenge that was! All he told me was “some people eat their chicken cold and you didn’t want it toasted!” Exactly “some people” he had a lot of attitude and told me they didn’t do anything wrong! This “manager” needs more training on how to talk to paying customers! Customers that are paying so he can basically have a job!!! He had attitude and everything wow just wow! This Subway isn’t the same anymore!!!
Very good and fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Sat at the drive through for 30 minutes and no one came on to say anything and went to the window and they ignored me
Service: 1
I sent my sons inside Heber subway to get a large order, on some of the sandwiches they missed bacon and cheese. I returned with one of my sons for new sandwiches. Nathan said he came in to work towards the end of my order and was very apologetic and made me new sandwiches. He was very professional and understanding. Victor on the other hand was very upset throwing vegetables on the sandwich and had big attitude. On a side note, he also never uses the white paper when he wraps up the sandwiches. Please let Victor know that he should express his distain AFTER the customer leaves. Another lady was inside eating, who also had the bacon forgotten by Victor. Props to Nathan again for being extremely professional. I am giving 4 stars for Nathan's professionalism even though he was not the one who messed it up, however if it was only based on Victor 1 star would be given (major attitude). I can't give 5 stars since there was a mistake but Nathan was worth getting 4 stars. Thanks so much Nathan, take a chill pill Victor.
Thank you for a lovely meal
Atmosphere: 5
Food: 5
Service: 5
As usual with all Subways, they make your food to order. The Subway was in with a gas station and convenient store. The Subway was in the back and had little space and no place to sit down. The space there was filled with overflow of the convenient store.
Parking: There were 3 parking spots for the Subway. One of them was taken up by a man who was there when we went in and still there about 15 minutes later, when we left.
Wheelchair accessibility: There was one wheelchair accessible parking spot that was taken up by a man just sitting in his car for over 12 minutes. It looks like he was talking to someone, but he was alone.
Food: 5
Service: 5
Recommended dishes: B L T, Subway Club, Grilled Chicken
Hiring people to work doubles? Joke.
Atmosphere: 3
Food: 3
Service: 3
Great customer service Corrine said instead of getting out of my car, go through the drive thru to pick up my order after buying on the app
Service is always great here as well as food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Turkey, Tuna
Sandwiches are to die for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Good attention from the staff
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Feels so underrated, but so good for a go to
Atmosphere: 5
Food: 5
Service: 5
Ordered a chicken sandwich and chicken was cold! Not even heated up a little! Called to talk to “manager” on duty and wow what a challenge that was! All he told me was “some people eat their chicken cold and you didn’t want it toasted!” Exactly “some people” he had a lot of attitude and told me they didn’t do anything wrong! This “manager” needs more training on how to talk to paying customers! Customers that are paying so he can basically have a job!!! He had attitude and everything wow just wow! This Subway isn’t the same anymore!!!
Atmosphere: 1
Food: 1
Service: 1
Average sandwich.
Atmosphere: 3
Food: 3
Service: 5
Good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Great food
Atmosphere: 5
Food: 5
Service: 5
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