I got a vanilla bean frap from the starbucks here and the girl that gave me my drink (Natalie) i think. Was really nice and just made getting the drink a lot easier than what it would have been anywhere else.
This is the most friendliest starbucks I've been to! Everyone is so happy and caring and truly makes you feel good about your day. Never experienced this type of customer service at starbucks but receive it every time at this location!
I insist on shopping at this Smiths so I can grab a drink before I start getting groceries. The girls there are so sweet, quick service, and I have yet to get a drink that doesn’t taste good 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Matcha
Darby Kaldor
The girl that was working on 9/24/23 was very rude and had horrible customer service skills. I get that it’s frustrating when you’re the only one working and it’s busy but you should still be kind to costumers. Maybe put someone else on the schedule so it’s not so busy for her!!!!
Atmosphere: 1
Service: 1
ari
i ordered a london fog tea latte and got straight black tea?? i get that working starbucks in the morning is hard but if ur gonna screw up my order that badly at LEAST give me a refund.
Food: 1
Martha Johnson
ANYONE WHOS GOTTEN SICK AFTER COMING HERE, I BEG YOU TO CONSIDER THIS AS TO WHY! During my shopping today, 8/26, at Smiths, I noticed a chubby brunette woman with a Starbucks apron on walking out of the ladies room without washing her hands. I'm glad I caught the nametag, because it's a health hazard that the employee "Jess" CHOOESES to not wash her hands when handling food and drinks for the public. I will not be coming back to this Starbucks again, as I am beyond disgusted with not only her attitude but how she thinks she can pass off contaminated food from her bowels to good paying customers. DISGUSTING AND TERRIBLE SERVICE! Management should be ashamed of themselves for hiring such people.
Atmosphere: 1
Food: 1
Service: 1
Cezanne Smith
Extremely rude woman working today. August 11th at 6:40 pm. Wouldn’t serve us black coffee. I was falling asleep at the wheel and needed something to keep me awake. It wasn’t that they were out, she just didn’t want to clean her station again, which is ridiculous- you are still open! I’ve been in the food service industry and I know how annoying it is when people come right around close BUT YOU STILL HAVE AN OBLIGATION TO SERVE THEM ON YOUR SHIFT WHEN YOU ARE OPEN. That is literally your job. Didn’t help that she was extremely rude.
Service: 1
Alex J
If corporate knew what jerk offs were working at this location, they would fire them in a heartbeat. I am reporting these girls to corporate.They refused me at 6:45 pm saying they were closed when they obviously were not closed.It’s obvious these women don’t value their jobs. I sure hope they lose them.
Atmosphere: 1
Food: 1
Service: 1
Wendy Perez
Very rude girls working this Sunday 5/21 , I asked to fix my drink because didn't taste good, and the girl got mad, I rather go to another location
His is the first bad experience i have had at this store.Took 20 minutes to get 4 Frappuccino, and they don't even have coffee in them.
Ali Alyousuf
It showing that they close at 8 and I got there before 15 minutes and the employee there she didn’t took my order she keep saying “we closed” I told her it showed 8 she said no we close at 7:30 I dived 10 min to get there for nothing
Jasmine Flores
Terrible service. My husband was right behind someone who had just ordered, and they turned him away and said “sorry we are closed, those were the last customers” THERE WAS NO ONE ELSE BEHIND HIM, like really? You couldn’t also take his order, he was right behind them???
sierra s.
both of the reviews at this place are 1 star, but i honestly had a great experience! i just ordered a dragon drink so i wouldn't know if they aren't good at following directions. the workers are nice & patient. would reccomend!
ireland coddington
I am leaving this review strictly for Amanda, she really has the most amazing customer service skills & my fiancé and I love her so much. I always see her working hard and she gets orders out quickly and they’re always made right. She’s the best!! ?
I got a vanilla bean frap from the starbucks here and the girl that gave me my drink (Natalie) i think. Was really nice and just made getting the drink a lot easier than what it would have been anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato & Mozzarella Sandwich Lunch
This is the most friendliest starbucks I've been to! Everyone is so happy and caring and truly makes you feel good about your day. Never experienced this type of customer service at starbucks but receive it every time at this location!
Atmosphere: 5
Food: 5
Service: 5
Jess was so helpful! Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
I insist on shopping at this Smiths so I can grab a drink before I start getting groceries. The girls there are so sweet, quick service, and I have yet to get a drink that doesn’t taste good 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Matcha
The girl that was working on 9/24/23 was very rude and had horrible customer service skills. I get that it’s frustrating when you’re the only one working and it’s busy but you should still be kind to costumers. Maybe put someone else on the schedule so it’s not so busy for her!!!!
Atmosphere: 1
Service: 1
i ordered a london fog tea latte and got straight black tea?? i get that working starbucks in the morning is hard but if ur gonna screw up my order that badly at LEAST give me a refund.
Food: 1
ANYONE WHOS GOTTEN SICK AFTER COMING HERE, I BEG YOU TO CONSIDER THIS AS TO WHY! During my shopping today, 8/26, at Smiths, I noticed a chubby brunette woman with a Starbucks apron on walking out of the ladies room without washing her hands. I'm glad I caught the nametag, because it's a health hazard that the employee "Jess" CHOOESES to not wash her hands when handling food and drinks for the public. I will not be coming back to this Starbucks again, as I am beyond disgusted with not only her attitude but how she thinks she can pass off contaminated food from her bowels to good paying customers. DISGUSTING AND TERRIBLE SERVICE! Management should be ashamed of themselves for hiring such people.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude woman working today. August 11th at 6:40 pm. Wouldn’t serve us black coffee. I was falling asleep at the wheel and needed something to keep me awake. It wasn’t that they were out, she just didn’t want to clean her station again, which is ridiculous- you are still open! I’ve been in the food service industry and I know how annoying it is when people come right around close BUT YOU STILL HAVE AN OBLIGATION TO SERVE THEM ON YOUR SHIFT WHEN YOU ARE OPEN. That is literally your job. Didn’t help that she was extremely rude.
Service: 1
If corporate knew what jerk offs were working at this location, they would fire them in a heartbeat. I am reporting these girls to corporate.They refused me at 6:45 pm saying they were closed when they obviously were not closed.It’s obvious these women don’t value their jobs. I sure hope they lose them.
Atmosphere: 1
Food: 1
Service: 1
Very rude girls working this Sunday 5/21 , I asked to fix my drink because didn't taste good, and the girl got mad, I rather go to another location
Restaurantji Recommends
His is the first bad experience i have had at this store.Took 20 minutes to get 4 Frappuccino, and they don't even have coffee in them.
It showing that they close at 8 and I got there before 15 minutes and the employee there she didn’t took my order she keep saying “we closed” I told her it showed 8 she said no we close at 7:30 I dived 10 min to get there for nothing
Terrible service. My husband was right behind someone who had just ordered, and they turned him away and said “sorry we are closed, those were the last customers” THERE WAS NO ONE ELSE BEHIND HIM, like really? You couldn’t also take his order, he was right behind them???
both of the reviews at this place are 1 star, but i honestly had a great experience! i just ordered a dragon drink so i wouldn't know if they aren't good at following directions. the workers are nice & patient. would reccomend!
I am leaving this review strictly for Amanda, she really has the most amazing customer service skills & my fiancé and I love her so much. I always see her working hard and she gets orders out quickly and they’re always made right. She’s the best!! ?