They don't clean their soda fountain often enough, my drink was full of gunk. Absolutely disgusting and surely a health code violation
Service: 1
Denise Price
I would like CORPORATE to contact me ASAP please. This is honestly the worst experience I have ever in my entire life with Taco Bell! And interestingly enough, other reviewers of this location appear to have also had an issue with that older ladies behavior. I am absolutely disgusted with the way that the older lady on the microphone that handed me my food behaved. She was so extremely unprofessional and rude. I had an order that accidentally went to a different location. I asked for assistance to have this canceled. She rudely told me that I had to do it and I tried so hard to figure it out by myself. There was nobody behind me nobody in front of me there is literally nobody there. And she kept getting loud with me demanding that I leave. I was there maybe 5 minutes. I'm not kidding you she was so impatient and had no concern at all for the issue that I was experiencing. I remained polite when I was asking for help. But then she became very mean about it. She kept ordering me around and just plain mean. I don't feel that she should be in customer service. And I was so worried that she was going to spit on my food as well. And after all was said and done, was able to resolve the issue on my own. And unfortunately she did not know how to talk nicely. And speaking of food, the Chicken Cantina that she made could easily have been 90% tortilla only, which I do believe she did on purpose. TINY!!! Was this intentional? Or is this a Taco Bell issue? Other locations that I've been to have been fine. And never have been that tiny, when I rolled the taco up it was all tortilla except for a very very very very very very thin layer of toppings. I have never experienced that elsewhere. I will never ever feel comfortable being at this location, with her attitude I don't think that I could even feel safe with my food around her. As a customer I should never have experienced her behavior like that. I understand the customer service is not an easy job to do. But I was not deserving of what she did.
FOLLOWUP: Still nobody has reached to me regarding this issue. I am asking for a followup (today if possible), please.
Atmosphere: 1
Food: 1
Service: 1
Sophia Reyes
Just came in the drive thru and had a kind of a big order, was around $60 atleast. Noticed my modified orders werent marked and that i was missing an item so i brought it back in. I went back in and the manager Deann on shift didnt acknowledge anyone in the lobby, was talking to another customer very inappropriately when he said he was missing something in his order he said he was missing his cinnabons and her response was basically accusing him of lying instead of “ im so sorry sir let me get those for you “. She was also rude to the door dash people as well that were waiting very patiently. When it came to my turn being helped not only was she being very rude to me but she was talking down on her staff as well, and the young gentleman trying to help her figure out my order. She should not be a manager there if thats how she speaks to employees and customers, her job requirement is literally customer service and she had none. The fact that I had to tell her to stop talking to her staff in that way and she even acknowledged it by saying “ i know but… “ was very upsetting. No employee deserves that regardless of where they are working.
Atmosphere: 1
Food: 5
Service: 1
joshie nelsen
I appreciate the layout and them letting me do stuff on my laptop.
Atmosphere: 5
Food: 5
Service: 5
Leif Smith
I’ve had a couple of times where this shop forgot my sauce or whatever when they first opened, but ever since they have been amazing. They are always fast and very pleasant when speaking with them at the window and taking payment. Current staff is genuinely top notch. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Raymond Roper
Person (i believe it was the manager) with the pink hair was very rude to me and my fellow costumer. They were very rude to a poor old man working for door dash. Food also took very long. God I hate this place
Atmosphere: 4
Food: 2
Service: 1
Megan B
All the younger kids that work here are very sweet and hard working. The older woman working the window tonight was rude as hell. Fix the attitude plz <3
Brennan
The dining room at 11:30 a.m. was filthy when we stopped in for a casual lunch before grocery shopping at WinCo. The food was what we expected for Taco Bell. The service was good. It was surreal though and very unprofessional while we were there. I'm assuming the GM or district manager? Not sure who though was doing performance reviews and what sounded like write-ups or corrective actions for her team in the restaurant near the public eating. We were able to hear everything. They also talked a lot about firing someone with a medical issue. All in all I've worked in management for 22 plus years and I could never imagine myself belittling my team in front of a room of their peers and customers.
Atmosphere: 1
Food: 4
Service: 4
zebulon bigelow
Went in on a Friday at 5 and I was alone. The front door was as open and none of the trash cans had liners. I paid 23 dollars for four items. The nacho fries were cold and stale. I honestly have no idea why I didn’t just leave before I ordered. Eating there was awkward as hell because you had these clueless high school kids just trying to do their job and some manager lady just kept berating them and yelling at them. Food came out fast but that’s about it 1/5
So…have they fired the girl that harasses customers at the drive thru yet, or is she a relative of the owner?
Atmosphere: 1
Food: 2
Service: 1
Alison Alva
It's taco bell with taco bell quality, but for some reason you spend $30 for two people so why not go somewhere else for the same price? No reason to go to fast food with their current prices.
Atmosphere: 2
Food: 2
Service: 2
Curtis R
They barely give any meat at this location. Half my food is missing meat. It's just tortilla and lettuce.
Zeal Melchior
This is actually one of the best locations I have ever been to. I’ve never been a huge fan of taco bell, but getting to taste their menu when it’s made correctly has changed my opinion of the franchise. Food is clean, actually cooked, and correctly served. Turns out taco bell is actually quite good. I would love if their limited menu items stuck around for much longer, but that is to no fault of this location. I hope they stay as good as they have been up to now.
Food: 5
Service: 5
sparkle queen
My kids live this place...rarely mess up my orders
It's Taco Bell... Not terrible... Not great.
Atmosphere: 3
Food: 3
Service: 2
They don't clean their soda fountain often enough, my drink was full of gunk. Absolutely disgusting and surely a health code violation
Service: 1
I would like CORPORATE to contact me ASAP please.
This is honestly the worst experience I have ever in my entire life with Taco Bell!
And interestingly enough, other reviewers of this location appear to have also had an issue with that older ladies behavior.
I am absolutely disgusted with the way that the older lady on the microphone that handed me my food behaved.
She was so extremely unprofessional and rude.
I had an order that accidentally went to a different location. I asked for assistance to have this canceled. She rudely told me that I had to do it and I tried so hard to figure it out by myself. There was nobody behind me nobody in front of me there is literally nobody there. And she kept getting loud with me demanding that I leave. I was there maybe 5 minutes. I'm not kidding you she was so impatient and had no concern at all for the issue that I was experiencing. I remained polite when I was asking for help. But then she became very mean about it. She kept ordering me around and just plain mean.
I don't feel that she should be in customer service. And I was so worried that she was going to spit on my food as well.
And after all was said and done, was able to resolve the issue on my own. And unfortunately she did not know how to talk nicely. And speaking of food, the Chicken Cantina that she made could easily have been 90% tortilla only, which I do believe she did on purpose. TINY!!! Was this intentional? Or is this a Taco Bell issue?
Other locations that I've been to have been fine. And never have been that tiny, when I rolled the taco up it was all tortilla except for a very very very very very very thin layer of toppings. I have never experienced that elsewhere.
I will never ever feel comfortable being at this location, with her attitude I don't think that I could even feel safe with my food around her.
As a customer I should never have experienced her behavior like that. I understand the customer service is not an easy job to do. But I was not deserving of what she did.
FOLLOWUP:
Still nobody has reached to me regarding this issue. I am asking for a followup (today if possible), please.
Atmosphere: 1
Food: 1
Service: 1
Just came in the drive thru and had a kind of a big order, was around $60 atleast. Noticed my modified orders werent marked and that i was missing an item so i brought it back in. I went back in and the manager Deann on shift didnt acknowledge anyone in the lobby, was talking to another customer very inappropriately when he said he was missing something in his order he said he was missing his cinnabons and her response was basically accusing him of lying instead of “ im so sorry sir let me get those for you “. She was also rude to the door dash people as well that were waiting very patiently. When it came to my turn being helped not only was she being very rude to me but she was talking down on her staff as well, and the young gentleman trying to help her figure out my order. She should not be a manager there if thats how she speaks to employees and customers, her job requirement is literally customer service and she had none. The fact that I had to tell her to stop talking to her staff in that way and she even acknowledged it by saying “ i know but… “ was very upsetting. No employee deserves that regardless of where they are working.
Atmosphere: 1
Food: 5
Service: 1
I appreciate the layout and them letting me do stuff on my laptop.
Atmosphere: 5
Food: 5
Service: 5
I’ve had a couple of times where this shop forgot my sauce or whatever when they first opened, but ever since they have been amazing. They are always fast and very pleasant when speaking with them at the window and taking payment. Current staff is genuinely top notch. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Person (i believe it was the manager) with the pink hair was very rude to me and my fellow costumer. They were very rude to a poor old man working for door dash. Food also took very long. God I hate this place
Atmosphere: 4
Food: 2
Service: 1
All the younger kids that work here are very sweet and hard working. The older woman working the window tonight was rude as hell. Fix the attitude plz <3
The dining room at 11:30 a.m. was filthy when we stopped in for a casual lunch before grocery shopping at WinCo. The food was what we expected for Taco Bell. The service was good. It was surreal though and very unprofessional while we were there. I'm assuming the GM or district manager? Not sure who though was doing performance reviews and what sounded like write-ups or corrective actions for her team in the restaurant near the public eating. We were able to hear everything. They also talked a lot about firing someone with a medical issue. All in all I've worked in management for 22 plus years and I could never imagine myself belittling my team in front of a room of their peers and customers.
Atmosphere: 1
Food: 4
Service: 4
Went in on a Friday at 5 and I was alone. The front door was as open and none of the trash cans had liners. I paid 23 dollars for four items. The nacho fries were cold and stale. I honestly have no idea why I didn’t just leave before I ordered. Eating there was awkward as hell because you had these clueless high school kids just trying to do their job and some manager lady just kept berating them and yelling at them. Food came out fast but that’s about it 1/5
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
So…have they fired the girl that harasses customers at the drive thru yet, or is she a relative of the owner?
Atmosphere: 1
Food: 2
Service: 1
It's taco bell with taco bell quality, but for some reason you spend $30 for two people so why not go somewhere else for the same price? No reason to go to fast food with their current prices.
Atmosphere: 2
Food: 2
Service: 2
They barely give any meat at this location. Half my food is missing meat. It's just tortilla and lettuce.
This is actually one of the best locations I have ever been to. I’ve never been a huge fan of taco bell, but getting to taste their menu when it’s made correctly has changed my opinion of the franchise.
Food is clean, actually cooked, and correctly served. Turns out taco bell is actually quite good.
I would love if their limited menu items stuck around for much longer, but that is to no fault of this location. I hope they stay as good as they have been up to now.
Food: 5
Service: 5
My kids live this place...rarely mess up my orders
Atmosphere: 5
Food: 5
Service: 5
Loading...