Been here many times the past few weeks and every time they have gotten my order wrong. How hard is it to get a simple two meal order right? Especially when the employees openly lie to my face about everything being in the bag when everything is indeed not there. This place sucks avoid it like the plague and go eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Amy Smith
Just tried to get my kids an after school treat and waited 40 minutes to get half of the food we ordered. When I asked for my receipt to see what happened, the woman gave me a receipt with 35 sauces I didn’t order or get. When I asked why, she said it was for their inventory. She couldn’t understand what I was saying, nor could the manager. Worst experience, and we are going to get food somewhere else after waiting so long for crappy food. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
Patty R
2 cars in front of me but the line took 20 minutes, none of the staff spoke english in the state of utah and they messed my order up worse than i thought possible.
Atmosphere: 1
Food: 1
Service: 1
Andrew Nava
Super good and very nice and clean here. Even the cooking area was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Guillermo Alarcon
No towel paper in the bathroom, I ask and the manager said out loud yes we have tissue paper in the bathroom but I know wasn't.
Atmosphere: 2
Food: 3
Service: 3
DaNi Schaefer
Order was completely wrong
Atmosphere: 2
Food: 1
Service: 1
Camille Gentry
We love that they still have a few deals we love. They are fast. The only struggle we have is they always put cheese on the Jr cheese burger even when we ask them not to. We usually say pleas make the hamburger plain just bun meat patty and ketchup. We 80% of the time get cheese on the order.
Atmosphere: 3
Food: 3
Service: 2
Christopher Paulson
Son of baconator has been fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Rosana Johnson
Their fries are hard like rock. They are always reheated. I called to complain and the manager hung up on me. This does not happen in other locations. In the Highland Utah location I always have this problem.
Food: 1
Service: 1
Kylee Larson
Honestly this is the worst experience in the state for wendys. Never had my order right. Called back in to gave them refund it and it goes straight to voice mail. Such garbage service.
I went at 11 pm and the workers were just chill people they were vibing and my food was ready instantly it was awesome I would recommend this Wendy’s to anyone
Atmosphere: 5
Food: 5
Service: 5
simons channel
They really freaking chill
Atmosphere: 5
Food: 5
Service: 5
Ruth
I brought my children here to have lunch. Aunt accidentally left my credit card. Went back and they still had it. I still have faith in humanity still.
Atmosphere: 5
Food: 5
Service: 5
Autumn Howe
All we wanted was cheese fries tonight and this is what we got maybe 3 fries has cheese on them! This is seriously ridiculous don’t charge extra for cheese if you don’t have it at all!!!
Food: 1
Recommended dishes: Cheese Fries
Andrew Stott
Thought I'd give them another chance because I was in a hurry and figured they probably had new employees.
Still awful unfortunately. They had trouble taking my simple order and then managed to not give me fries with my combo.
Been here many times the past few weeks and every time they have gotten my order wrong. How hard is it to get a simple two meal order right? Especially when the employees openly lie to my face about everything being in the bag when everything is indeed not there. This place sucks avoid it like the plague and go eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Just tried to get my kids an after school treat and waited 40 minutes to get half of the food we ordered. When I asked for my receipt to see what happened, the woman gave me a receipt with 35 sauces I didn’t order or get. When I asked why, she said it was for their inventory. She couldn’t understand what I was saying, nor could the manager. Worst experience, and we are going to get food somewhere else after waiting so long for crappy food. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
2 cars in front of me but the line took 20 minutes, none of the staff spoke english in the state of utah and they messed my order up worse than i thought possible.
Atmosphere: 1
Food: 1
Service: 1
Super good and very nice and clean here. Even the cooking area was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
No towel paper in the bathroom, I ask and the manager said out loud yes we have tissue paper in the bathroom but I know wasn't.
Atmosphere: 2
Food: 3
Service: 3
Order was completely wrong
Atmosphere: 2
Food: 1
Service: 1
We love that they still have a few deals we love. They are fast.
The only struggle we have is they always put cheese on the Jr cheese burger even when we ask them not to. We usually say pleas make the hamburger plain just bun meat patty and ketchup. We 80% of the time get cheese on the order.
Atmosphere: 3
Food: 3
Service: 2
Son of baconator has been fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Their fries are hard like rock. They are always reheated. I called to complain and the manager hung up on me. This does not happen in other locations. In the Highland Utah location I always have this problem.
Food: 1
Service: 1
Honestly this is the worst experience in the state for wendys. Never had my order right. Called back in to gave them refund it and it goes straight to voice mail. Such garbage service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went at 11 pm and the workers were just chill people they were vibing and my food was ready instantly it was awesome I would recommend this Wendy’s to anyone
Atmosphere: 5
Food: 5
Service: 5
They really freaking chill
Atmosphere: 5
Food: 5
Service: 5
I brought my children here to have lunch. Aunt accidentally left my credit card. Went back and they still had it. I still have faith in humanity still.
Atmosphere: 5
Food: 5
Service: 5
All we wanted was cheese fries tonight and this is what we got maybe 3 fries has cheese on them! This is seriously ridiculous don’t charge extra for cheese if you don’t have it at all!!!
Food: 1
Recommended dishes: Cheese Fries
Thought I'd give them another chance because I was in a hurry and figured they probably had new employees.
Still awful unfortunately. They had trouble taking my simple order and then managed to not give me fries with my combo.
Food: 2
Service: 2
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