We came here over the weekend, and I was really looking forward to trying this place as I saw videos about it online. We were a big group of over 10 people, every adult complained that ice cream was freezer burnt. In addition to that, my 5 year old son took some of the froyo toppings (not understanding that was off limits because he’s 5), my husband and I were getting all our other children situated and noticed and went to him to stop him and was then going to pay for said toppings. Before my husband was even given the chance to take him to the counter to pay for the toppings he took, the owner (a male in a red shirt), yelled at my husband telling him my son cannot take those toppings and that he MUST pay. Of course he was going to pay? We had just finished paying for our ice cream flavors and in the madness of making sure all of our kids and friends/family were situated my 5 year old wandered over there, he’s a toddler, and I think that grown man could’ve done a better job assessing the situation before reacting how he did. As a business owner myself I felt that was so unprofessional and would never treat a customer in such a way. My sister was also told she couldn’t sample more than 2 flavors, how do you expect guests to want to purchase your ice cream if they can’t sample the flavors they’re interested in? My mom had to give my sister one of her sampled flavors so she could decide which one she wanted before buying. The business idea and model itself is great, but I would recommend changing the ways you treat and come off to your customers, as while we were ordering ice cream you seemed very annoyed and short with all of us as well. I would’ve come back here frequently because of the arcade and space, but will not be after my experience.
Gabriel Donadel
Excellent, clean, perfect service, delicious, good prices, me and my family loved it, 100%recommended
Scott W.
Great place for ice cream and fun!@
kara blackburn
Great frozen yogurt. Clean, and a great vibe. We are definitely coming back.
Matt McDonald
Ice cream isn’t particularly flavorful. They’ll charge you for the ice cream and then separately for the cone. Service was mediocre. Macey’s across the street is better and it’s not $8 for an ice cream cone.
Bob Cook
I feel ripped off. I ordered a single scoop waffle cone and got this unfilled thing. I promise in the picture I haven’t taken a bite. Any normal ice cream place a single scoop would at least go over the top of the cone. Over $7 for this disappointing thing
Sarah Allen
Just know that the free kid cone certificates they brought to all the elementary schools are smaller than the curtesy cones at Arctic Circle
giyuu punisher
TERRIBLE managers. The workers are nice but the managers are absolutely terrible. They scoop the ice cream so it’s hollow and you get less, and one of them has been to jail multiple times. They also lie to the food inspectors so who knows what goes on back in the kitchen.
Rachel B Davis
The arcade was free, so that was nice. The ice cream did not taste good though and was overpriced.
Jenni Gracesun
Fun atmosphere. Friendly clerks. Pricing was double what we expected to pay. Check prices before you order. I went in to buy a cone of dole whip and the clerk charged $4.89 for the cone and $4.89 for the dole whip. When I challenged the pricing the clerk confirmed the price was correct. I decided paying over $10 for my cone wasn’t worth it. Also, just a heads up, the tiny one inch cone with about a spoonful of ice cream (think baby size, not even toddler size) costs $5.29. Grossly overpriced!!! Although, our toddler did love his tiny little ice cream cone.
Ordered 4 single scoops in standard cones (cones appear in the price on the menu). They overcharged me by adding 1.69 per cone. The flavor of my ice cream was fine but very melted.
We came here over the weekend, and I was really looking forward to trying this place as I saw videos about it online. We were a big group of over 10 people, every adult complained that ice cream was freezer burnt. In addition to that, my 5 year old son took some of the froyo toppings (not understanding that was off limits because he’s 5), my husband and I were getting all our other children situated and noticed and went to him to stop him and was then going to pay for said toppings. Before my husband was even given the chance to take him to the counter to pay for the toppings he took, the owner (a male in a red shirt), yelled at my husband telling him my son cannot take those toppings and that he MUST pay. Of course he was going to pay? We had just finished paying for our ice cream flavors and in the madness of making sure all of our kids and friends/family were situated my 5 year old wandered over there, he’s a toddler, and I think that grown man could’ve done a better job assessing the situation before reacting how he did. As a business owner myself I felt that was so unprofessional and would never treat a customer in such a way. My sister was also told she couldn’t sample more than 2 flavors, how do you expect guests to want to purchase your ice cream if they can’t sample the flavors they’re interested in? My mom had to give my sister one of her sampled flavors so she could decide which one she wanted before buying. The business idea and model itself is great, but I would recommend changing the ways you treat and come off to your customers, as while we were ordering ice cream you seemed very annoyed and short with all of us as well. I would’ve come back here frequently because of the arcade and space, but will not be after my experience.
Excellent, clean, perfect service, delicious, good prices, me and my family loved it, 100%recommended
Great place for ice cream and fun!@
Great frozen yogurt. Clean, and a great vibe. We are definitely coming back.
Ice cream isn’t particularly flavorful. They’ll charge you for the ice cream and then separately for the cone. Service was mediocre. Macey’s across the street is better and it’s not $8 for an ice cream cone.
I feel ripped off. I ordered a single scoop waffle cone and got this unfilled thing. I promise in the picture I haven’t taken a bite. Any normal ice cream place a single scoop would at least go over the top of the cone. Over $7 for this disappointing thing
Just know that the free kid cone certificates they brought to all the elementary schools are smaller than the curtesy cones at Arctic Circle
TERRIBLE managers. The workers are nice but the managers are absolutely terrible. They scoop the ice cream so it’s hollow and you get less, and one of them has been to jail multiple times. They also lie to the food inspectors so who knows what goes on back in the kitchen.
The arcade was free, so that was nice. The ice cream did not taste good though and was overpriced.
Fun atmosphere. Friendly clerks. Pricing was double what we expected to pay. Check prices before you order. I went in to buy a cone of dole whip and the clerk charged $4.89 for the cone and $4.89 for the dole whip. When I challenged the pricing the clerk confirmed the price was correct. I decided paying over $10 for my cone wasn’t worth it. Also, just a heads up, the tiny one inch cone with about a spoonful of ice cream (think baby size, not even toddler size) costs $5.29. Grossly overpriced!!! Although, our toddler did love his tiny little ice cream cone.
Restaurantji Recommends
We go all the time with our 2 year old and 4 year old. It is always very clean. They love playing the games. We love yummys!
We LOVE this place. Great ice cream, food and the free video games are a blast!! In my opinion they absolutely should get tart flavored frozen yogurt
My kids love coming here for the build your own frozen yogurt bar and the free arcade games. Employees are friendly and the place is kept clean.
Awesome lil shop! My fave was the playdough ice cream. Manager was super helpful. Loved the 70s vibe and even had a few arcade machines.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Topping Selection
Ordered 4 single scoops in standard cones (cones appear in the price on the menu). They overcharged me by adding 1.69 per cone. The flavor of my ice cream was fine but very melted.
Atmosphere: 3
Food: 2
Service: 3
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