McDonald's
5400 S 3900 W, Kearns
(801) 969-1460
Recent Reviews
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We went for a late night run. The staff was courteous and obliging as I added a sweet tea at the window as I was about to pay. I forgot to order it and the cashier was kind and provided great service. The sweet tea actually tasted like tea, rather than sugar water.
The McNuggets were standard subpar, but the fries were pretty fresh and the McFlurry was blended well with additional toppings for extra charge.
I've never liked McFlurries before this and this location proved that McFlurries can taste good.
I've also never been to this location before, but will do so again.
Atmosphere: 4
Food: 4
Service: 5
They always forget something on my order and I can’t drive back all the time. Definitely not a good costumer service they don’t check the order before giving it to the costumer.
My grandaughter loves the happy meals, mainly for the toys.
I ordered the big Breakfast with pancakes and got a muffin
instead
Atmosphere: 3
Food: 3
Service: 3
They are always missing something on my order. I go here more then I want to admit but always have something messed up and have to come back and call them out. Dude tonight long blond hair had to go out to his car to get a hair tie to tie up his long hair. Because it wasnt food handler approved. Ridiculous when it is 90 percent of the time I come here and they less up when all they are doing being the counter is talking crap to each other and golfing off it seems when I'm in the lobby
Atmosphere: 2
Food: 3
Service: 2
Its a McDonald's. The food, service, and Atmosphere here are the same as any other McDonald's you will find in Suburban America
Atmosphere: 3
Food: 3
Service: 3
I placed an order through the app and half my order was missing. I was told by the store that I had to contact door dash. I basically got the run around from both parties. I was told there is no way for me to get a refund without contacting the app. The only other thing they could do is have me come in and replace the items. I explained that I’m blind and that isn’t really an option and I was told that’s all they could do. I didn’t even bring up the fact I ordered my food with no cheese and it had cheese. That’s not a big deal to me but could be if someone is allergic.
I feel like I spent over 10$ in fees for delivery alone not including the price of the food and there was zero attempt to fix this.
Service: 1
My food wasn’t prepared properly, because you’re workers couldn’t take my order right.
Honestly kinda chill, nothing really special bout it, tasted like McDonald's, that's all
Atmosphere: 5
Food: 3
Service: 2
I’m all for missing a sauce or 2. I get it. We’re human, but missing 4 different sauces and not getting any? That’s ridiculous. Staff needs to be improved.
Atmosphere: 3
Food: 2
Service: 1
They wouldn't even let me talk when I called and there food literally had a 5 inch fly in my burger and there was someone shooting a gun at the window
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
im not sure why there's mixed reviews for this location because this is my absolute favorite location near me (i live the same distance from the location by the tayorsville walmart and i hate that location) i started coming to this this location when i moved to the area about three years ago and i have never had any problems with this location both ordering in location or online for pickup and every employee i've ever encountered has been very nice, i've never had a bad encounter! sometimes they do get pretty busy so it's a bit of a wait but the food is always hot when i receive it plus ive worked in food service before so i understand rushes and i don't mind waiting a little bit especially when the employees are so kind and trying their best (:
Atmosphere: 4
Food: 5
Service: 4
Internet WiFi is very good 💯
Thanks
Atmosphere: 5
Food: 5
Service: 5
Always have a bad experience at this location and never seem to get my order correct through the drive-through or the mobile app, and when confronting staff they always give you attitude like you should just forget about it even though you paid for it....
Atmosphere: 1
Food: 1
Service: 1
Absolutely bizarre.
The food was not good. It tasted… like it had been sitting in grease for the whole day. It was smashed and the fries were cold. Even the shake was bad, too heavy on the syrup and grit. The service was more or less nonexistent, the prizes and things for the kids are outdated and there were bugs everywhere. I know it’s summer and I know it’s hot but that was an extreme amount of flies for any establishment. The other absolutely bizarre thing was the catch-up. It was More or less just read sort of flavored water that made everything soggy. It didn’t really add much except make it wet.
One more bizarre thing about the restaurant, is that there were only half of the tables for the entire restaurant, literally half of the tables are missing.
Just a weird experience and I won’t go back.
Atmosphere: 1
Food: 1
Service: 2
Fast, delicious and great customer service 😋
Atmosphere: 5
Food: 5
Service: 5
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