Arby's

2030 N Main St, Layton
(801) 776-4488

Recent Reviews

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Cheryl A

Friendly and fast service - all good! Tried the chicken sandwich and it was good -

Atmosphere: 5

Food: 4

Service: 5

Jeanette Maddox

Very friendly staff

Atmosphere: 4

Food: 4

Service: 4

Amber Duran

They post things available on line that they don't have,let you place thw order, charge you and tell you no one is available for a refund .... complete bs!

Service: 1

Zach Lechman

I stood in line for about 10 minutes. No one im front of me. During that time the manager probably made eye contact with me at least three times. He never asked me if I needed anything or how long it would be before I get served. Another employee walked out asked me if I needed anything and I said I'd like to order. He said well I'm not on the clock so good luck. So I left.

Service: 1

Austin Colwell

Loud staff, waited to get my order taken but nothing…. Had to leave.

Atmosphere: 1

Food: 1

Service: 1

Michael “Mikey”

Ordered the brisket sandwich. Unfortunately we got more bun than meat. The whole combo meal was a little over $15, the sandwich itself $8.00 as advertised. I paid $8.00 for a $3.00 sandwich. Where's the meats? Not at this Arby's. Restaurant and employees were fine.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Sandwich, Fries, Brisket

Christina King

UPDATE- 11/22/24 (7pm)
Still avoid this location. Came for the French dip. Didn't get the aju for it. Drive through was not busy. Staff was playing around (like usual) and had a ton of laughing in the order box and when I got to the window staff was still playing around and I assume that's why when I come in that I miss items with my order. Kid at the window told me before slamming window shut, "help me! My manager is trying to murder me!" Ending with laughter and a quick shut to the window. I am all for fun at work and having happy work environment. However when staff can't get orders right on a continuous basis there is a huge problem. I drove back (third time I've had to do this to retrieve missing items once I'm already home, by the way) and spoke to the "manager" on duty. (Guy with beard and tattoos.) Super dismissive and I definitely didn't feel heard. He said, "what do you want me to do??" So I asked for a refund, I got it. However when I was trying to explain that every time I've had this happen to me it's when the staff is playing around and my items get missed. He kinda shrugged it off and went back to work. You couldn't tell from a mile away this man didn't care at all. I think it's important to know why the customer is upset so you can improve. I didn't go in heated or yelling. I waited in line to talk to him and he didn't give the the time of day. I would highly recommend addition training on deescalating and customer service. I would also recommend retraining staff at this location in general.

AVOID THIS LOCATION AT ALL COSTS! Ordered a French dip tonight, and when we got home we found out we instead got a Greek Gyro. To top it off, we got the Aju for the French dip we didn't have BUT it was SO poorly packaged that it had spilled ALL over said gyro and turned it all soggy and the bag ripped and spilled all over my car seat. Didn't get a straw for my drink. Went all the way back to Arby's to get the right food. After asking about a refund for this dinner time nightmare, I was told that they absolutely couldn't do that without a manager. HOW are we effectively running this establishment without any management present? No supervision to make sure things are being done right! Was told we can keep the soggy Gyro tho. No freaking thanks. Avoid this place run by humans who are unsupervised and don't know what they're even doing. Not professional AAAAAATTTTT all. HORRIBLE!

Atmosphere: 1

Food: 1

Service: 1

waynew45

The deep-fried turkey club is my favorite. Tried the Deep fried "Gobbler" but what a runny mess! Tastes good, but what a wet sandwich! And BRING BACK POTATO CAKES!!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Sandwich

Jeffrey L

I was pleasantly surprised. In the past I held a mild dislike for Arby's food. It was ok, but not great. Ever watch the Simpsons episode where the kids are lost in the woods and sitting around a campfire? One of the twin girls says, "I'm so hungry I could eat at Arby's" and all the kids gasp! Well, that is how I felt. A few days ago we went because we had a coupon, and the food was actually very good! I loved the mozzarella sticks.

Atmosphere: 4

Food: 4

Service: 4

Thor's place

This location was probably the best Arby's that I have been to in a long time, and I was there late at night when you would be expecting a lack of service and food quality.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich, Roast Beef

Luis Delatorre

Cool service I like food and the prices

Atmosphere: 4

Food: 3

Service: 4

Joshua George

Pretty “average” Arby’s experience; slow drive thru, longer wait for food after paying, decent food, but nothing exciting.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Classic Roast Beef, Brisket, Nuggets

Bronson Floyd

Only posting because of the employee at the window. Give that man a raise and a higher position. He did well, and need more like him!
Tristen at the window

Atmosphere: 5

Food: 5

Service: 5

Norberto Rianos

I went on Thursday, August 15th at 8:20 at night with my family, initially the cashier who served us gave us time to place our order, this was the first time we entered an Arbys, we ordered some milkshakes to have with the kids and a burger for one of my nephews, then we wanted to order some nuggets and cheese sticks but the person who served us was not the same, it was the young man who was in the drive-thru and I assume so because he had the hand set on, he asked what sauce we wanted and I asked him what flavors they had but his attitude from the moment he started taking the order was very bad, he was angry, frustrated and he served us very poorly, that is why I do not think I will return at least not to this Arbys.

Atmosphere: 1

Food: 4

Service: 1

ANONYMOUS ID42069

Guy at the drive thru makes it that much better ? ?? what service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brisket, Roast Beef, Curly Fries

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