Baskin-Robbins
Fairfield Plaza Shopping Ctr, 1088 E Gentile St, Layton
(801) 546-3100
Recent Reviews
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We always get fast, and friendly service here. There is not one thing on the menu not to like.
Workers were making out in front of the icecream so I didn't even order
Mislabeled mint chocolate chip ice cream as oreo ice cream
Food: 1
I have gotten 4 ice cream cakes here and 3 of them have been freezer burnt and inedible. Paying $17 for something I can't even eat is very disappointing
Food: 1
Service: 4
I went in tonight to get ice cream for my daughter and I to share. I ended up getting a banana royale. The picture shows banana slices. There was also a banana split I debated on getting. That picture shows a whole banana. The banana royale comes with 2 scoops of ice cream. The menu tells you the size of the scoops. I got cookie dough ice cream and world class chocolate. I asked how much to get 1/2 scoop more of one of the flavors. I was told $1.49, so I decided to do it. I got my ice cream and went to my car to eat it with my daughter. We ate it and most of the bowl was full of bananas. So I paid $9.71 for a bowl mostly full of bananas and hardly any ice cream. I decided to go in and talk about it. I told them what I ordered and that it was mostly bananas and hardly any ice cream. They said that it comes with a whole banana and I said that maybe they should tell people that so they know that they are paying for a banana and hardly any ice cream. Then I told them how I paid $1.49 more for a 1/2 scoop more ice cream. They told me the scoops are smaller for what I ordered. I then told them that I watched her only put 1 scoop in. They then told me that she put one scoop of both flavors on the bottom first and then put bananas in and then the extra 1/2 scoop and the toppings. They didn't want to remedy the situation. I know they lied about how they put the ice cream and bananas in because bananas were on the very bottom and the ice cream that I only had one scoop of was on the top. So I paid $9.71 for a banana and hardy any ice cream. There are other ice cream shops out there that will have better customer service and I intend on going there.
Atmosphere: 2
Food: 2
Service: 1
I've been in 2x asking for pineapple topping. Both times they didn't have it. Today when we went in I asked for a 2 scoop sundae. Chocolate ice cream with strawberry topping and nuts. When I got the sundee it had hardly any strawberry topping. Plus they put whip cream on it. Which I did not ask for.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Banana Royale
The ice cream was great, the staff was friendly and efficient. We had a huge group and they handled it very well!
Atmosphere: 4
Food: 5
Service: 5
Ice cream was good, service was great. The seating area is a bit small, but it wasn't busy so it was fine.
Atmosphere: 5
Food: 5
Service: 5
Great place to have a dessert
Super nice and great service
Restaurantji Recommends
Great place for ice cream
Great service and great product
Always a wonderful experience... Excellent service
We love this place :D
Friendly atmosphere
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