Baskin-Robbins

Mislabeled mint chocolate chip ice cream as oreo ice cream

Food: 1

I have gotten 4 ice cream cakes here and 3 of them have been freezer burnt and inedible. Paying $17 for something I can't even eat is very disappointing

Food: 1

Service: 4

I went in tonight to get ice cream for my daughter and I to share. I ended up getting a banana royale. The picture shows banana slices. There was also a banana split I debated on getting. That picture shows a whole banana. The banana royale comes with 2 scoops of ice cream. The menu tells you the size of the scoops. I got cookie dough ice cream and world class chocolate. I asked how much to get 1/2 scoop more of one of the flavors. I was told $1.49, so I decided to do it. I got my ice cream and went to my car to eat it with my daughter. We ate it and most of the bowl was full of bananas. So I paid $9.71 for a bowl mostly full of bananas and hardly any ice cream. I decided to go in and talk about it. I told them what I ordered and that it was mostly bananas and hardly any ice cream. They said that it comes with a whole banana and I said that maybe they should tell people that so they know that they are paying for a banana and hardly any ice cream. Then I told them how I paid $1.49 more for a 1/2 scoop more ice cream. They told me the scoops are smaller for what I ordered. I then told them that I watched her only put 1 scoop in. They then told me that she put one scoop of both flavors on the bottom first and then put bananas in and then the extra 1/2 scoop and the toppings. They didn't want to remedy the situation. I know they lied about how they put the ice cream and bananas in because bananas were on the very bottom and the ice cream that I only had one scoop of was on the top. So I paid $9.71 for a banana and hardy any ice cream. There are other ice cream shops out there that will have better customer service and I intend on going there.

Atmosphere: 2

Food: 2

Service: 1

I've been in 2x asking for pineapple topping. Both times they didn't have it. Today when we went in I asked for a 2 scoop sundae. Chocolate ice cream with strawberry topping and nuts. When I got the sundee it had hardly any strawberry topping. Plus they put whip cream on it. Which I did not ask for.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Banana Royale

The ice cream was great, the staff was friendly and efficient. We had a huge group and they handled it very well!

Atmosphere: 4

Food: 5

Service: 5

Ice cream was good, service was great. The seating area is a bit small, but it wasn't busy so it was fine.

Atmosphere: 5

Food: 5

Service: 5

Great place to have a dessert

Super nice and great service

Great place for ice cream

Great service and great product

Always a wonderful experience... Excellent service

We love this place :D

Friendly atmosphere

They never disappoint! Great variety and plenty of options to choose from. We love their hours. They are open on Sundays. They are open late.

Friendly staff, yummy ice cream.I came in with my 4 young kids that couldn’t decide on the flavor and the young woman serving us was very friendly & patient with them.