The worst service of my life, I will never go back there.
Jamie Perez
Tried to order and was told I couldn’t because they were on a 20 minute break, I said ok when did it start?? 10 minutes ago, 5 minutes? he said he didn’t know, it was one hour before closing and two people were on shift. I left and the 5 people behind me left too, horrible customer service.
Atmosphere: 1
Service: 1
Ty Martin
Been at the mall for over an hour & they just keep saying they are on a 20 minute break. They close at 6 & won’t help anybody after 5. I will never bring my service back to this DQ. This is absolutely ridiculous to treat customers this way.
Atmosphere: 1
Food: 1
Service: 1
Melanie Anderson
Worst experience at Dairy Queen, would not take our coupon, ordered 4 med blizzards, they were watery and overflowing, and the employee did not care. Will never return ever!!!
Atmosphere: 1
Food: 1
Service: 1
Zoe Priest
They didn't accept our coupons because apparently their scanner was broken, the blizzards themselves were extremely watery and they overfilled them, and the employees didn't bother to help and were acting very dismissive. Just go to an actual store instead of the mall.
Atmosphere: 1
Food: 1
Service: 1
James Heath
This dairy queen may actually be worst than the one off 193.If these were my employees I'd fire them all and start over.
Kendall Thompson
I don't know why they wait till there is a massive line and let people sit in line for 12 minutes before they tell you they are closed. Get a sign or employees that will say something at least. No wonder they have such low reviews.
Atmosphere: 1
Food: 1
Service: 1
Curious59467902998
I feel badly for the owner of the DQ on 193 in Layton. We drove by and thought they were closed. I tried the door, they were open but the open signs were off. I mentioned this to one of the young persons inside and she said she had no idea how to turn those signs on. Pretty sad.
Berkley Morby
Tripleberry smoothie from Orange Julius!
Z Harris
Is dairy Queen also has a orange Julius attached to it. We got orange julius's. They were okay. The ladies working the counter seemed very unhappy. Maybe cuz it was a Saturday. They don't do hamburgers
One of the employees was racist she checked my money to see if it was fake(I’m half black) but she didn’t check two of my white friends
D Dever
Sign states lobby open until 10 pm. But they locked the doors at 9 pm.
Audrey Litz
Employees are so mean. I can’t even explain how rude they are, even the manager is. Overpriced, overrated, and horrible customer service. By looking at the other reviews looks like I’m not the only one who’s had an issue.ALSO: they offer free ice cream for good reviews sometimes so watch out for that
Barney Saurus
Ordered an orange smoothie, they gave me a large cup of warm frothy orange juice. When I asked to fix the drink the employees refused and said that’s just how the drink is meant to be. Awful service, awful food, DO NOT eat here.
The worst service of my life, I will never go back there.
Tried to order and was told I couldn’t because they were on a 20 minute break, I said ok when did it start?? 10 minutes ago, 5 minutes? he said he didn’t know, it was one hour before closing and two people were on shift. I left and the 5 people behind me left too, horrible customer service.
Atmosphere: 1
Service: 1
Been at the mall for over an hour & they just keep saying they are on a 20 minute break. They close at 6 & won’t help anybody after 5. I will never bring my service back to this DQ. This is absolutely ridiculous to treat customers this way.
Atmosphere: 1
Food: 1
Service: 1
Worst experience at Dairy Queen, would not take our coupon, ordered 4 med blizzards, they were watery and overflowing, and the employee did not care. Will never return ever!!!
Atmosphere: 1
Food: 1
Service: 1
They didn't accept our coupons because apparently their scanner was broken, the blizzards themselves were extremely watery and they overfilled them, and the employees didn't bother to help and were acting very dismissive. Just go to an actual store instead of the mall.
Atmosphere: 1
Food: 1
Service: 1
This dairy queen may actually be worst than the one off 193.If these were my employees I'd fire them all and start over.
I don't know why they wait till there is a massive line and let people sit in line for 12 minutes before they tell you they are closed. Get a sign or employees that will say something at least. No wonder they have such low reviews.
Atmosphere: 1
Food: 1
Service: 1
I feel badly for the owner of the DQ on 193 in Layton. We drove by and thought they were closed. I tried the door, they were open but the open signs were off. I mentioned this to one of the young persons inside and she said she had no idea how to turn those signs on. Pretty sad.
Tripleberry smoothie from Orange Julius!
Is dairy Queen also has a orange Julius attached to it. We got orange julius's. They were okay. The ladies working the counter seemed very unhappy. Maybe cuz it was a Saturday. They don't do hamburgers
Restaurantji Recommends
It's your average dairy queen
One of the employees was racist she checked my money to see if it was fake(I’m half black) but she didn’t check two of my white friends
Sign states lobby open until 10 pm. But they locked the doors at 9 pm.
Employees are so mean. I can’t even explain how rude they are, even the manager is. Overpriced, overrated, and horrible customer service. By looking at the other reviews looks like I’m not the only one who’s had an issue.ALSO: they offer free ice cream for good reviews sometimes so watch out for that
Ordered an orange smoothie, they gave me a large cup of warm frothy orange juice. When I asked to fix the drink the employees refused and said that’s just how the drink is meant to be. Awful service, awful food, DO NOT eat here.
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