Takes them 35 minutes to make a sandwich when they aren't busy
Atmosphere: 1
Food: 2
Service: 1
Alex Dogg
They put a cold cut sandwich with mayo and mustard through the heater, WHY???? The flavor of cold meat ran through a heater is uhhh, very interesting.
This is one of the worst things I have ever tasted. I don't know how to describe mayo and mustard extremely heated up and dissolved onto bread and turkey meat.
Can't wait for Jessica to tell me they'll take our feedback into consideration š¤Ŗ
Atmosphere: 1
Food: 1
Service: 1
Ryan Stewart
Walking into Firehouse felt less like a sandwich shop and more like a secret firefighter calendar shoot where the walls were sweating hotter than the chili sauce.
Instead of Hawaiian tiki masks, itās firefighter helmets and axes on the walls, and somewhere in the back you swear you hear a Dalmatian barking Morse code.
My first bite of the Hook & Ladder sub hit me so hard it was like being rescued from a burning building of hunger; everything went red, orange, and flashing lights while shirtless firefighters slow-mo sprayed me with imaginary hoses of diet cola!
My wifeās Brisket & Cheddar combo summoned a squad of muscular heroes who slid down invisible poles and flexed as she took each bite.
The smell of smoked meat mixed with the scent of engine oil and cologne until I wasnāt sure if I was eating lunch or starring in a music video.
By the end we were fanning ourselves with the napkins and whispering āThank you for your serviceā to the soda machine.
We left with full stomachs, weak knees, and the faint sound of sirens following us out like a love song.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Medium Fully Loaded, Hero Sub, Hook \u0026 Ladder
Taylor Haslem
My 5yo has a gluten allergy, and the staff here was so accommodating. They helped us avoid glutinous items. They changed gloves and used separate utensils. Our whole family enjoyed our meal. Thank you!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Tina E. Evans
Sitting here now waiting for our food. There is one person working the counter and one person in back (that we can see). Trashes are overflowing, thereās a sticky mess on the floor where someone dropped a drink that hasnāt been cleaned up and the cashier is quoting 15-20 minute wait times for food because heās running the front of the store by himself. Seven other parties dining in and/or waiting for food. Management, this is a terrible way to leave your employees and really bad for business. Get some staff in here to support the Sunday traffic if youāre going to be open on Sundays. Cashier was very nice and doing a great job. Get him some help.
Update: After waiting 35 minutes for our food the girl on the phone in the back finally came out front to help and made our food. When I finally got home I found my sandwich was smothered in cheese after specifically requesting no cheese so I couldnāt eat it.
Aaron Hughes
Good food but a little slow on service. Always enjoy the Firehouse atmosphere.
Atmosphere: 5
Food: 5
Service: 4
JD VL
Highly respected here. These guys specified cool ranch Doritos versus normal Doritos thank you very much
Jared Stats
Raymond and his coworker were extremely friendly. Greeted me when I walked in , and were a pleasure to order from. Quick service. Made my day a little better!
The employees always do a great job. The firehouse subs company needs to enable tipping on the app and have it placed in each restaurant where people can give The employees a tip because they deserve it
Atmosphere: 5
Food: 5
Service: 5
Rachel Greer
The food was fresh and delicious and made perfectly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Medium Fully Loaded, Meatball, Italian
Z Harris
Five-star review for the employee that help me with my order. I was using a coupon and misordered my food. They were able to make it right and I appreciate that. I was pretty tired. The quality was good They were making them to order. Business was pretty busy the night that we went so you could tell that nothing was sitting too long. I appreciate that the fountain machine was in the dining area so you could get refills. The bathrooms were clean. Would go there again if the need arise.
Vegetarian options: This would require you to eat a veggie sandwich
Kid-friendliness: What kid doesn't love a sandwich
Wheelchair accessibility: There are no stairs entering the building
Takes them 35 minutes to make a sandwich when they aren't busy
Atmosphere: 1
Food: 2
Service: 1
They put a cold cut sandwich with mayo and mustard through the heater, WHY???? The flavor of cold meat ran through a heater is uhhh, very interesting.
This is one of the worst things I have ever tasted. I don't know how to describe mayo and mustard extremely heated up and dissolved onto bread and turkey meat.
Can't wait for Jessica to tell me they'll take our feedback into consideration š¤Ŗ
Atmosphere: 1
Food: 1
Service: 1
Walking into Firehouse felt less like a sandwich shop and more like a secret firefighter calendar shoot where the walls were sweating hotter than the chili sauce.
Instead of Hawaiian tiki masks, itās firefighter helmets and axes on the walls, and somewhere in the back you swear you hear a Dalmatian barking Morse code.
My first bite of the Hook & Ladder sub hit me so hard it was like being rescued from a burning building of hunger; everything went red, orange, and flashing lights while shirtless firefighters slow-mo sprayed me with imaginary hoses of diet cola!
My wifeās Brisket & Cheddar combo summoned a squad of muscular heroes who slid down invisible poles and flexed as she took each bite.
The smell of smoked meat mixed with the scent of engine oil and cologne until I wasnāt sure if I was eating lunch or starring in a music video.
By the end we were fanning ourselves with the napkins and whispering āThank you for your serviceā to the soda machine.
We left with full stomachs, weak knees, and the faint sound of sirens following us out like a love song.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Medium Fully Loaded, Hero Sub, Hook \u0026 Ladder
My 5yo has a gluten allergy, and the staff here was so accommodating. They helped us avoid glutinous items. They changed gloves and used separate utensils. Our whole family enjoyed our meal. Thank you!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Sitting here now waiting for our food. There is one person working the counter and one person in back (that we can see). Trashes are overflowing, thereās a sticky mess on the floor where someone dropped a drink that hasnāt been cleaned up and the cashier is quoting 15-20 minute wait times for food because heās running the front of the store by himself. Seven other parties dining in and/or waiting for food. Management, this is a terrible way to leave your employees and really bad for business. Get some staff in here to support the Sunday traffic if youāre going to be open on Sundays. Cashier was very nice and doing a great job. Get him some help.
Update: After waiting 35 minutes for our food the girl on the phone in the back finally came out front to help and made our food. When I finally got home I found my sandwich was smothered in cheese after specifically requesting no cheese so I couldnāt eat it.
Good food but a little slow on service. Always enjoy the Firehouse atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Highly respected here. These guys specified cool ranch Doritos versus normal Doritos thank you very much
Raymond and his coworker were extremely friendly. Greeted me when I walked in , and were a pleasure to order from. Quick service. Made my day a little better!
Atmosphere: 5
Food: 5
Service: 5
Well I was hoping for a great experience as I haven't had Firehouse since i lived in FL. 20 yrs ago and was ALWAYS great I received a $6 mac n cheese that was a quarter full.( maybe 6 bites worth) And a Newyork steamer NOT toasted as asked COLD as could be and NO extra cheese that was paid for. Apparently Firehouse has gone to š© like a lot of places nowadays. Ive always held them to a hire standard and have always bragged about them that will NOT be happening again.
The hook and ladder sandwich was fantastic!!!!
Restaurantji Recommends
I love it here the food and staff is amazing
Always super friendly Staff!
The employees always do a great job. The firehouse subs company needs to enable tipping on the app and have it placed in each restaurant where people can give The employees a tip because they deserve it
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and delicious and made perfectly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Medium Fully Loaded, Meatball, Italian
Five-star review for the employee that help me with my order. I was using a coupon and misordered my food. They were able to make it right and I appreciate that. I was pretty tired. The quality was good They were making them to order. Business was pretty busy the night that we went so you could tell that nothing was sitting too long. I appreciate that the fountain machine was in the dining area so you could get refills. The bathrooms were clean. Would go there again if the need arise.
Vegetarian options: This would require you to eat a veggie sandwich
Kid-friendliness: What kid doesn't love a sandwich
Wheelchair accessibility: There are no stairs entering the building
Atmosphere: 3
Food: 4
Service: 5
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