Papa Murphy's | Take 'N' Bake Pizza

My order is fairly simple. I ordered a cheese pizza with EASY sauce. That’s it. When the employee handed me the pizza, I specifically asked if he did easy sauce, he said yes. When I got home and we baked it and it was anything but what I ordered. I not a fan of writing negative reviews, but this place is made to order, and they can’t get a cheese pizza right.

Love this location and personnel working there. They are very friendly and respectful to all customers. The pizzas are prepared with dedication and plenty of toppings

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carpaccio

As usual, the pizza tastes great. However, Jackson was a terrible cashier who would not honor the $8.99 for a large pepperoni pizza as shown on the exterior of the store when ordering such after trying to be lazy by suggesting to order a premade pepperoni & mushroom pizza instead.

Atmosphere: 2

Food: 5

Service: 1

For only one employee working that day and my large order and another order he did very excellent. Great timing, personality, professionalism, marked all the boxes! Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Garlic Pizza, Cinnamon Wheel

Not sure why this location is literally 25% more expensive than the location in Ogden…but it’s kinda steep and next time I will just drive the North Ogden instead.
It was $40 for two medium gluten free pizzas instead of the $31 I am used to🫤

Recurring issue with the thickness of the crust being absurdly thin. We've had multiple orders now be wafer thin crusts, and we didn't even order thin crust. But even if we had, these crusts are thinner than thin crust, it's bizarre. Ruins the entire pizza honestly, since it throws off the cook times too, resulting in burnt, paper-thin crust.

EDIT: Used the customer complaint form provided in the owner reply below, and never heard back. Pretty disappointing.

Atmosphere: 4

Food: 1

Service: 5

Out of the three locations near me, I will come back to this location for the friendly atmosphere and the exceptional customer experience. They were so nice and friendly, can't wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Artichoke, Cowboy

My order was ready at the scheduled time, and the toppings were generous without being overwhelming (and covered pizza right to the edge!) Best pizza we've received from this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cowboy

awesome service!

Love this Papa Murphy’s location! They never skimp on toppings and are timely in making our orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Artichoke, Chicken Bacon Artichoke Pizza

Very satisfied.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaiian, Pepperoni Pizza, Cowboy

Man these gals/guys were sure working hard. I called in my order but when I went to pick up, they were a bit busy. They welcomed me in, reassured me pizza will be done soon and said goodbye as I was leaving. Thanks you guys for making dinner for us 🫶

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Bacon Artichoke, Cowboy

Worst pizza received from Papa Murphy's
We usually order from the Roy location without issues
This time we received a pizza with a hole in the crust that lead to our oven smoking like crazy from the drippings of the pizza
Maybe if we tipped them more for not cooking or delivering it, they would've done better

Atmosphere: 3

Food: 1

Service: 3

Great pizza at a great price! Way better than other pizza places around

Atmosphere: 5

Food: 5

Service: 5

The employee was AMAZING! I wish I knew her name. We arrived about 10 minutes before closing, and the toppings had already been put in the back, but she was so kind and happy to make our pizzas. She answered questions, helped me figure out my coupons, and smiled the whole time. Great customer service. Delicious pizza! (We ordered summer thin crust veggie and summer thin crust meat.) Definitely recommend and will return!

Atmosphere: 5

Food: 5

Service: 5