Pretzelmaker

I love it everyone is so nice there

Atmosphere: 5

Food: 5

Service: 5

Yummy homemade

Atmosphere: 5

Food: 5

Service: 5

Unfortunately just watched an employee walk out of the restroom in the food court without washing her hands.

The smoothies are terrible for you but the workers were talking them up saying they're all natural among other lies. The nutritional info on the website doesn't show the current options (probably a legal violation) but 1 smoothie was ~150% of daily value of sugar. No way that's natural.

Atmosphere: 3

Food: 1

Service: 1

The Wild Strawberry Smoothie is AMAZING!
My favorite smoothie!

Atmosphere: 3

Food: 5

Service: 5

I loved it...also my friends 29rk there so I get to big them lol also amazing pretlez so good😊

Atmosphere: 5

Food: 5

Service: 5

Two worker lady's there having a bad day the one taking our order rolled her eyes at us when we asked for extra salt

I placed my order online thinking it would save time, but unfortunately, that wasn’t the case. When I arrived at the store, I waited while several walk-in customers came and went with their orders. After a long wait, I asked about my order and was told it hadn’t printed, so they hadn’t even started preparing it. I was then asked to wait another 15 minutes. In total, I waited nearly an hour for my order. No apology, no compensation, just “sorry, you have to wait for another 15 minutes or so.” Really disappointing experience. I expected better service, especially after ordering ahead

Talk to the manager after getting my order and she told me not to order online because corporate people doesnt do anything with it. They don't even care about google reviews as she mentioned.

Like the store but wasted my time.

Atmosphere: 1

Food: 1

Service: 2

I stopped today at the peak of lunch rush and got excellent service and the food was fresh and delicious. Marylou and Katie waited on me and although they were very busy, were friendly and fast!

Food: 5

Service: 5

I tried changing my order right after I paid for it and was told I can't cancel right at the facility. So I got charged extra for what I ordered and the employee saying oh I don't want to charge you extra, he definitely did, 17 dollars for a 16 pieces and a drink. Plus the hotdog pretzels were tiny and super greasy. I don't recommend this place.

Atmosphere: 1

Food: 2

Service: 1

Always quick service and fresh delicious pretzel bites!

Atmosphere: 5

Food: 5

Service: 5

I love pretzel maker but the past couple times I’ve gone in I’ve noticed large amounts of dust hanging from the ceiling and fans plus ur sign. I know it’s understaffed right now but no one wants dust baked into their pretzels.

I went today for pretzel day with my friends and the lady helping up first she took forever even taking our order and it wasn't that hard either 4 pretzels and two smoothies it took over 30 mins for our smoothie and mine is pretty much all ice I straight told her to get a different job won't be returning that's fortune

Worker had a bad attitude, needs to be more happy

Service is a negative 5. Over 30 minutes to get motz ones. Said 5-10 minutes could go slower you can tell they were in no hurry almost like I put them out for asking for them. Horrible to say the least and manager could careless