I got the wrong size I paid for a Trenta. I’m home with a concussion my sister went to pick up us some drinks and this is what I get . I love the drink and I love Starbucks but I’m just disappointed that I paid for one size and got the wrong size please pay attention to detail
Atmosphere: 5
Food: 5
Service: 4
Austin Le
got an iced caramel macchiato via drive thru and i was online in line for about 5 minutes. the staff was friendly and made my drink quickly. just be weary that their drive thru is quite tight so if you have a truck, which we did, it’s a tight squeeze.
Food: 5
Service: 5
cregg hendersan
expensive
Atmosphere: 4
Food: 4
Service: 4
renae Weaver
I enjoy their mocha cookie crumble Frappuccino
Atmosphere: 5
Food: 5
Service: 5
Lorena Madrigal Cortez
🍓♥️ love it
Atmosphere: 5
Food: 5
Service: 5
Ode
Typical half assed service and half consistency Starbucks.
Atmosphere: 3
Food: 3
Service: 3
Selleca Nagy
Great location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Bites
hannah duran
My whipped cream was not presentable on my Carmel frapp very mad and unhappy it’s supposed to be cute my day has now been ruined
Atmosphere: 1
Food: 1
Service: 3
Justin (Trevor Rain)
The drinks were fine but the person at the register took my $20 lied and charged it as $10. The money was straight from an ATM. Be careful when paying with cash.
Edit: I contacted the store by phone. I was told they would look into the matter. A manager called me back later to confirm the till had an extra $10 and offered to compensate me. I'm unlikely to take the offer since I live a ways away from this location and was just passing through on an errand.
I'm bumping up the service rating to reflect the effort.
I feel like this could have been avoided if the cashier double checked the cash when I pointed out the disparity in change instead of insisting that I handed them a $10 instead of a $20. I can shrug off honest mistakes but the insistence made it feel like I was party to foul play.
Atmosphere: 5
Food: 5
Service: 3
Joe Dalton
Yummmy!!! As always, great and friendly service. ❤️👍
Stop here every other Friday while driving to Layton. Most times coffee is fine, but lately their hot drinks have been dangerous hot, just order a Americano 20 minute ago and burnt my throat, tongue and roof of mouth to where I'll probably have blisters, no excuse for the dangerous temperature of these drinks, after this last experience I no longer care to buy their drinks.
Shantanna Crank
I ordered a Matcha latte, did not taste fresh. Looked at the container it was stored in and it obviously needs to be clean out and might need to refresh matcha product. And only on person working the driveway. I could not trade for another drink. Might want to check that out.
Aaliyah Archuletts
This location is so rude. I went through the drive-through and they made my drink wrong so I came in. I’m simply asked if she could remake my drink and a girl named Maria who is the supervisor screamed at me, said that I was lying about the drink, everybody was super rude here I recommend this Syracuse location.
Roshan Kumar
I’ve been a loyal Starbucks customer for years and usually enjoy consistent quality and service across locations. However, this particular location fell short. I ordered my usual drinks, which are made the same way at other Starbucks locations, but here, they didn’t even attempt to listen to my requests.
Customer service is such an important part of the experience, and it’s disappointing when that standard isn’t met. I hope they can work on improving this aspect for a better experience in the future.
I got the wrong size I paid for a Trenta. I’m home with a concussion my sister went to pick up us some drinks and this is what I get . I love the drink and I love Starbucks but I’m just disappointed that I paid for one size and got the wrong size please pay attention to detail
Atmosphere: 5
Food: 5
Service: 4
got an iced caramel macchiato via drive thru and i was online in line for about 5 minutes. the staff was friendly and made my drink quickly. just be weary that their drive thru is quite tight so if you have a truck, which we did, it’s a tight squeeze.
Food: 5
Service: 5
expensive
Atmosphere: 4
Food: 4
Service: 4
I enjoy their mocha cookie crumble Frappuccino
Atmosphere: 5
Food: 5
Service: 5
🍓♥️ love it
Atmosphere: 5
Food: 5
Service: 5
Typical half assed service and half consistency Starbucks.
Atmosphere: 3
Food: 3
Service: 3
Great location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Bites
My whipped cream was not presentable on my Carmel frapp very mad and unhappy it’s supposed to be cute my day has now been ruined
Atmosphere: 1
Food: 1
Service: 3
The drinks were fine but the person at the register took my $20 lied and charged it as $10. The money was straight from an ATM. Be careful when paying with cash.
Edit: I contacted the store by phone. I was told they would look into the matter. A manager called me back later to confirm the till had an extra $10 and offered to compensate me. I'm unlikely to take the offer since I live a ways away from this location and was just passing through on an errand.
I'm bumping up the service rating to reflect the effort.
I feel like this could have been avoided if the cashier double checked the cash when I pointed out the disparity in change instead of insisting that I handed them a $10 instead of a $20. I can shrug off honest mistakes but the insistence made it feel like I was party to foul play.
Atmosphere: 5
Food: 5
Service: 3
Yummmy!!! As always, great and friendly service. ❤️👍
Restaurantji Recommends
Precley is amazing🤩🤩🤩🤩 very artistic
Atmosphere: 5
Food: 5
Service: 5
Stop here every other Friday while driving to Layton. Most times coffee is fine, but lately their hot drinks have been dangerous hot, just order a Americano 20 minute ago and burnt my throat, tongue and roof of mouth to where I'll probably have blisters, no excuse for the dangerous temperature of these drinks, after this last experience I no longer care to buy their drinks.
I ordered a Matcha latte, did not taste fresh. Looked at the container it was stored in and it obviously needs to be clean out and might need to refresh matcha product. And only on person working the driveway. I could not trade for another drink. Might want to check that out.
This location is so rude. I went through the drive-through and they made my drink wrong so I came in. I’m simply asked if she could remake my drink and a girl named Maria who is the supervisor screamed at me, said that I was lying about the drink, everybody was super rude here I recommend this Syracuse location.
I’ve been a loyal Starbucks customer for years and usually enjoy consistent quality and service across locations. However, this particular location fell short. I ordered my usual drinks, which are made the same way at other Starbucks locations, but here, they didn’t even attempt to listen to my requests.
Customer service is such an important part of the experience, and it’s disappointing when that standard isn’t met. I hope they can work on improving this aspect for a better experience in the future.
Atmosphere: 1
Food: 1
Service: 1
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