We don't eat out very often at all due to inflation, but we wanted to grab a sandwich after being on the road all day. It's laughable at this point, just how bad customer service has gotten. This isn't even edible. It looks like it was thrown together by a 2-year-old child. Fire your entire store, and start fresh before you lose your franchise to these "workers."The inability to make a simple sandwich that you're being paid to make....... is pathetic, lazy, and disrespectful towards this community.*Walmart (inside)Dickinson, North Dakota was the restaurant location.Listed as Layton, Utahunable to correct the error
Phillip Cunningham
I think this specific location is awesome as far as service and quality, my main issue is with subway itself, not this specific franchise. They got rid of the spicy Italian sandwich and are now making it the “hotshot Italiano” that forces you to pay for extra cheese even if you don’t want the extra cheese. It’s getting more and more expensive and they are finding more and more little ways to charge you extra and I think it’s pretty ridiculous. The website also has also been constantly not working which means there’s no way to use any coupons because they won’t accept them in store. Again no issue with the location or workers, but because of the menu and website changes it’s just unfortunately hard to eat there anymore.
Samuel Campbell
The staff are always super friendly and
Atmosphere: 5
Food: 5
Service: 5
anna smith
I don't usually give five stars to places. I just think the teens in there are really nice and they keep the store very clean. I cannot say this about every subway. For it being on a noisy street its real quiet in there. Foods good also.
Atmosphere: 5
Food: 5
Service: 5
Kim Tippetts
This location (Fairfield) has always been one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
jonas frank
horrible, got three sandwiches and all of them had missing items, my brother got a tuna sandwich and asked for everything on it, when we opened it it only had CHEESE, no toppings at all, mine was missing two items and my moms also was missing some, DO NOT EAT HERE, they will steal your money and give you prison style
Atmosphere: 1
Food: 1
Service: 1
m
I rarely leave reviews like this but this place ALWAYS has a habit of forgetting items. When you try to call the number listed, some poor random person(not subway) answers the call and says he’s been receiving multiple calls from people trying to reach the location. Please do a reform on the employees and update your contact information.
Beau Hutchison
this review might seem a little picky, but on the door it says closing time 930 and yes I was cutting it close. I got there three minutes to closing but they had already put everything away and told me when I walked in the door they were closed for a sandwich that would’ve taken two minutes to make piss poor customer service. If you close at 9:30 you should be open until 930 and not have everything put away before 930.
Service: 1
Overlord Nanie
We got a coupon from Smith's for 3 footlongs for the price of 2. We were told it was expired and paid more than expected. No big deal, our fault. We got home and realized no, the coupon wasn't expired, we had cut out only half of the section. Said expiration date wasn't even on the coupon part that we presented. If we messed up and handed you the wrong thing, don't tell us a straight up lie. We had the rest of that coupon in our pocket. The girl at the counter asked what day it was. It is 7/26/23, and the coupon SM149JJA has an expiry date of 10/15/23.When you have overworked and stressed teenagers with no command present in a chain that is notoriously stressful and demanding of owners, corners tend to get cut bad. We didn't appreciate this corner cut. This is the second time this has happened. The dude who paid for this effectively just had an hour of his work day pay taken back because the operator couldn't be bothered to spare 10 seconds to explain the situation. We ain't comin' back, and we encourage others to consider avoiding this location.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Spicy Italian, Sweet Onion Chicken Teriyaki, The Philly Footlong Pro Double Protein
1Ray
Been several years since my last visit (Subway (and others) prices have gotten too high) but I had a card and coupon. Friendly people, veggies looked good, store looked old, but clean. I like having my mustard put down on the meat side of the bread first, some stores got grouchy but they did it a a smile. they did the build the way I wanted, check out had a problem with the card, but he did several tries and it finally took. One feature that could be good or bad, they asked if I wanted a bag and they are using the old fashion paper sleeve (like french bread at the grocery) that take one sandwich. Nice for one, but not if juggling more sandwiches (hope they still have bigger bags if needed). Primary reason for 4 (really 4.5) stars. Historically I considered Subway food as better than most of the sandwich shops I used to visit but not the best. For the price they were the better one for me. I could have paid more but the price/experience was the best here.
Haven't had a problem here, The food is always fast and fresh and good service.Wheelchair accessibility: Wheelchair ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Potato Soup, Cookies
Kaden Johnson
Forgot to cut the sandwich. Didn't give napkins. And didn't put tomatoes lettuce or onions on a Greek garlic?
Beth Lay
If you close at 9:30 don't have everything put away by 9.
Jayden L
This redhead was very kind and good to me. Great service and props to her!
Eric D
The employees at this location seem incredibly lazy. They will never answer the phone even if there are no customers, they don't turn the open sign on when they open and they don't turn it off when they close. I try to call each time because they have only had eggs 2 out of 10 visits and that's the only protein I like from there. No smiles or welcomes have ever happened which seems really weird. I've had fantastic service at many other locations but these kids don't seem to care about anything.
We don't eat out very often at all due to inflation, but we wanted to grab a sandwich after being on the road all day. It's laughable at this point, just how bad customer service has gotten. This isn't even edible. It looks like it was thrown together by a 2-year-old child. Fire your entire store, and start fresh before you lose your franchise to these "workers."The inability to make a simple sandwich that you're being paid to make....... is pathetic, lazy, and disrespectful towards this community.*Walmart (inside)Dickinson, North Dakota was the restaurant location.Listed as Layton, Utahunable to correct the error
I think this specific location is awesome as far as service and quality, my main issue is with subway itself, not this specific franchise. They got rid of the spicy Italian sandwich and are now making it the “hotshot Italiano” that forces you to pay for extra cheese even if you don’t want the extra cheese. It’s getting more and more expensive and they are finding more and more little ways to charge you extra and I think it’s pretty ridiculous. The website also has also been constantly not working which means there’s no way to use any coupons because they won’t accept them in store. Again no issue with the location or workers, but because of the menu and website changes it’s just unfortunately hard to eat there anymore.
The staff are always super friendly and
Atmosphere: 5
Food: 5
Service: 5
I don't usually give five stars to places. I just think the teens in there are really nice and they keep the store very clean. I cannot say this about every subway. For it being on a noisy street its real quiet in there. Foods good also.
Atmosphere: 5
Food: 5
Service: 5
This location (Fairfield) has always been one of my favorites.
Atmosphere: 5
Food: 5
Service: 5
horrible, got three sandwiches and all of them had missing items, my brother got a tuna sandwich and asked for everything on it, when we opened it it only had CHEESE, no toppings at all, mine was missing two items and my moms also was missing some, DO NOT EAT HERE, they will steal your money and give you prison style
Atmosphere: 1
Food: 1
Service: 1
I rarely leave reviews like this but this place ALWAYS has a habit of forgetting items. When you try to call the number listed, some poor random person(not subway) answers the call and says he’s been receiving multiple calls from people trying to reach the location. Please do a reform on the employees and update your contact information.
this review might seem a little picky, but on the door it says closing time 930 and yes I was cutting it close. I got there three minutes to closing but they had already put everything away and told me when I walked in the door they were closed for a sandwich that would’ve taken two minutes to make piss poor customer service. If you close at 9:30 you should be open until 930 and not have everything put away before 930.
Service: 1
We got a coupon from Smith's for 3 footlongs for the price of 2. We were told it was expired and paid more than expected. No big deal, our fault. We got home and realized no, the coupon wasn't expired, we had cut out only half of the section. Said expiration date wasn't even on the coupon part that we presented. If we messed up and handed you the wrong thing, don't tell us a straight up lie. We had the rest of that coupon in our pocket. The girl at the counter asked what day it was. It is 7/26/23, and the coupon SM149JJA has an expiry date of 10/15/23.When you have overworked and stressed teenagers with no command present in a chain that is notoriously stressful and demanding of owners, corners tend to get cut bad. We didn't appreciate this corner cut. This is the second time this has happened. The dude who paid for this effectively just had an hour of his work day pay taken back because the operator couldn't be bothered to spare 10 seconds to explain the situation. We ain't comin' back, and we encourage others to consider avoiding this location.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Spicy Italian, Sweet Onion Chicken Teriyaki, The Philly Footlong Pro Double Protein
Been several years since my last visit (Subway (and others) prices have gotten too high) but I had a card and coupon. Friendly people, veggies looked good, store looked old, but clean. I like having my mustard put down on the meat side of the bread first, some stores got grouchy but they did it a a smile. they did the build the way I wanted, check out had a problem with the card, but he did several tries and it finally took. One feature that could be good or bad, they asked if I wanted a bag and they are using the old fashion paper sleeve (like french bread at the grocery) that take one sandwich. Nice for one, but not if juggling more sandwiches (hope they still have bigger bags if needed). Primary reason for 4 (really 4.5) stars. Historically I considered Subway food as better than most of the sandwich shops I used to visit but not the best. For the price they were the better one for me. I could have paid more but the price/experience was the best here.
Restaurantji Recommends
Haven't had a problem here, The food is always fast and fresh and good service.Wheelchair accessibility: Wheelchair ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Potato Soup, Cookies
Forgot to cut the sandwich. Didn't give napkins. And didn't put tomatoes lettuce or onions on a Greek garlic?
If you close at 9:30 don't have everything put away by 9.
This redhead was very kind and good to me. Great service and props to her!
The employees at this location seem incredibly lazy. They will never answer the phone even if there are no customers, they don't turn the open sign on when they open and they don't turn it off when they close. I try to call each time because they have only had eggs 2 out of 10 visits and that's the only protein I like from there. No smiles or welcomes have ever happened which seems really weird. I've had fantastic service at many other locations but these kids don't seem to care about anything.