I feel bad, but this location always lets me down. Saratoga location always is on point.
Joe Robinson
Bought a LARGE coffee at Starbucks in Lehi this morning and when I went to place it in my drink holder the lid comes off and coffee goes everywhere. Of course they didn’t give me any napkins so I had to knock on the window and ask for 20 napkins because it spilt that bad. With 5 cars behind me I had leave to clean up the mess. Thinking it was just a loose lid I tried to fix it. NO the lids don’t fit at all. The lids just sit on top and don’t even grab the cup. To prevent this from happening to someone else I called the Starbucks and talked to the supervisor. She told me yes they sent us a bad batch of lids and they don’t fit. I said then WHY are you using them and WHY are you not telling the customers !!!! Had this ended up in my lap it would’ve been a whole different story. For them to continue to use these and know they don’t fit is totally wrong. I thought Starbucks was a good reputable company above the rest but I’ve now changed my mind. How do you use lids that don’t fit knowing someone could get badly burned. I don’t care what it would’ve taken but you don’t use bad cups and lids that could burn someone. More care and responsibility should’ve been taken by Starbucks and management but instead they chose to take the easy way out and not do anything. This is TOTALLY UNACCEPTABLE by this Starbucks and the corporation as a whole. I didn’t get burned but came close but would be shocked if someone else didn’t due to this negligence of this management.
Cookie2016 HL
Love it 🌺
Atmosphere: 5
Food: 5
Service: 5
Hater Holly
Drive-Thru is quick. But this is the second day in a row where I've had more ICE in my cup than drink, for a $8 beverage.
Atmosphere: 3
Food: 1
Service: 2
Cara Howell
Literally took FOREVER for ONE hot drink I also noticed a ton of other people were waiting, like miserably long wait, I won’t come here again ❌🙅♀️👎🚫😐😖 also noticed baristas are not calling names on drinks when they are ready.
Service: 1
Marissa young
They are so cute and nice here always make my morning better! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ray R Bowman
I love my local starbucks. They remember my order and write cute messages on my cup.
Danny O.
We visited the store to order a “Medicine Ball” tea, but the experience was very disappointing. Right from the start, the associate, Olivia, was rude and dismissive, claiming they didn’t sell anything by that name. When we tried to explain what it was, she responded with sarcasm and repeatedly said it wasn’t on the menu. We clarified that it was a tea, but the entire interaction felt unnecessarily hostile.
Eventually, we ended up ordering the Jade Citrus Mint Tea, but by that point, the staff was openly laughing at us, which made us feel mocked and disrespected. Instead of offering assistance, they seemed more interested in ridiculing us for not knowing the exact name of the drink. The lack of professionalism and basic courtesy was incredibly frustrating. This experience left us upset and disappointed, especially since we only wanted a simple item.
Atmosphere: 1
Food: 1
Service: 1
Nolan Day
These guys treat me right. Love them.
Atmosphere: 5
Food: 5
Service: 5
Chelsie Johnson
More often than not this Starbucks is very slow and gets drink orders wrong. The order slip literally says, “Vanilla Cream Cold Brew” and I tend to get a black cold brew so I always have to tell them it’s incorrect. It’s baffling.
The people who serve are very friendly, the place is very nice and clean I would give it a 10 in everything
Atmosphere: 5
Food: 5
Service: 5
Taylor Conlee
I just want to shout out Ashley. She really made my day brighter today with her kindness! Thank you
Atmosphere: 5
Food: 5
Service: 5
Sophie Haertel
The staff here is always so sweet and friendly! They make the best drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Li Tan
Ignoring the customers, no manners at all. I stood at the counter and waited for 10 minutes but no waiter came to take my order.
Atmosphere: 1
Food: 1
Service: 1
Brandon Wilde
Waited 37 minutes for one drink and finally left after the person I spoke with told me they were obviously backed up and I’d just have to wait, especially since I ordered on the app.
I feel bad, but this location always lets me down. Saratoga location always is on point.
Bought a LARGE coffee at Starbucks in Lehi this morning and when I went to place it in my drink holder the lid comes off and coffee goes everywhere. Of course they didn’t give me any napkins so I had to knock on the window and ask for 20 napkins because it spilt that bad. With 5 cars behind me I had leave to clean up the mess. Thinking it was just a loose lid I tried to fix it. NO the lids don’t fit at all. The lids just sit on top and don’t even grab the cup. To prevent this from happening to someone else I called the Starbucks and talked to the supervisor. She told me yes they sent us a bad batch of lids and they don’t fit. I said then WHY are you using them and WHY are you not telling the customers !!!! Had this ended up in my lap it would’ve been a whole different story. For them to continue to use these and know they don’t fit is totally wrong. I thought Starbucks was a good reputable company above the rest but I’ve now changed my mind. How do you use lids that don’t fit knowing someone could get badly burned. I don’t care what it would’ve taken but you don’t use bad cups and lids that could burn someone. More care and responsibility should’ve been taken by Starbucks and management but instead they chose to take the easy way out and not do anything. This is TOTALLY UNACCEPTABLE by this Starbucks and the corporation as a whole. I didn’t get burned but came close but would be shocked if someone else didn’t due to this negligence of this management.
Love it 🌺
Atmosphere: 5
Food: 5
Service: 5
Drive-Thru is quick. But this is the second day in a row where I've had more ICE in my cup than drink, for a $8 beverage.
Atmosphere: 3
Food: 1
Service: 2
Literally took FOREVER for ONE hot drink I also noticed a ton of other people were waiting, like miserably long wait, I won’t come here again ❌🙅♀️👎🚫😐😖 also noticed baristas are not calling names on drinks when they are ready.
Service: 1
They are so cute and nice here always make my morning better! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I love my local starbucks. They remember my order and write cute messages on my cup.
We visited the store to order a “Medicine Ball” tea, but the experience was very disappointing. Right from the start, the associate, Olivia, was rude and dismissive, claiming they didn’t sell anything by that name. When we tried to explain what it was, she responded with sarcasm and repeatedly said it wasn’t on the menu. We clarified that it was a tea, but the entire interaction felt unnecessarily hostile.
Eventually, we ended up ordering the Jade Citrus Mint Tea, but by that point, the staff was openly laughing at us, which made us feel mocked and disrespected. Instead of offering assistance, they seemed more interested in ridiculing us for not knowing the exact name of the drink. The lack of professionalism and basic courtesy was incredibly frustrating. This experience left us upset and disappointed, especially since we only wanted a simple item.
Atmosphere: 1
Food: 1
Service: 1
These guys treat me right. Love them.
Atmosphere: 5
Food: 5
Service: 5
More often than not this Starbucks is very slow and gets drink orders wrong. The order slip literally says, “Vanilla Cream Cold Brew” and I tend to get a black cold brew so I always have to tell them it’s incorrect. It’s baffling.
Restaurantji Recommends
The people who serve are very friendly, the place is very nice and clean I would give it a 10 in everything
Atmosphere: 5
Food: 5
Service: 5
I just want to shout out Ashley. She really made my day brighter today with her kindness! Thank you
Atmosphere: 5
Food: 5
Service: 5
The staff here is always so sweet and friendly! They make the best drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Ignoring the customers, no manners at all. I stood at the counter and waited for 10 minutes but no waiter came to take my order.
Atmosphere: 1
Food: 1
Service: 1
Waited 37 minutes for one drink and finally left after the person I spoke with told me they were obviously backed up and I’d just have to wait, especially since I ordered on the app.
Atmosphere: 1
Food: 1
Service: 1
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