Perfect date or girls day out spot!! Jen and the rest of the staff are very prompt and helpful! I will definitely be back again!!
Enkhjin Bayar
The food was horrible! I got a salmon and it was white and cold also the kids Mac and cheese was feeling like I was eating soup and the fries were soggy! the employees were pretty rude! DEFINITELY DONT RECOMMEND!!!
Steven Varsava
As a GM of a fine dining restaurant, I rarely leave negative reviews unless the experience is truly unacceptable and unfortunately, this was. I had planned an anniversary lunch with my wife after the Tulip Festival. OpenTable showed the restaurant as closed until mid-May, but both their website and Google listed them as open. When we arrived, they were operating normally. I use OpenTable regularly and could tell they had simply turned off online reservations to take walk-ins only. Which should have been notated on their website and OpenTable's.
We approached the host stand and were met by a frantic manager, Jen, who told us there would be a 20-minute wait. My wife made a lighthearted comment about an open table, and Jen snapped, “That table is reserved. Do you still want the reservation or not?” I had tried to make reservations days before of course we did! Her tone was unnecessarily rude and completely unprofessional, especially considering we were there to celebrate a special occasion.
After waiting, we received a text that our table was ready. When we returned, Jen seemed surprised, saying, “Oh, you came back!” She seated us at a cramped two-top shoved directly next to the server station, with visibly different chairs used by staff folding silverware. My seat was so close to the threshold that staff accidentally kicked the legs of my chair several times as they moved between the kitchen and dining room. I could hear every conversation coming from the kitchen!!
As a GM myself, I would never seat a guest, especially one celebrating a special occasion, next to a busy server station, let alone fail to offer accommodation when asked! I politely pointed to an empty four-top and asked if we could move, mentioning it was our anniversary. Jen rolled her eyes and said, “Unfortunately, this is all we have.” That was clearly false. Throughout our meal, several tables cleared and remained empty. We would have gladly waited for a proper table if given the option.
Service remained poor. Our server visited only four times once to greet us, once to take the order, once to deliver food, and once to drop dessert. After finishing, I waited over 10 minutes before finally getting up and asking Jen to run my card because no one ever returned to the table. Food took 45 minutes to arrive and, while decent, it could not make up for the lack of hospitality.
The only bright spot was Kevin, the busser, who was consistently attentive and professional! I wish he was on my team!
This experience left us feeling dismissed, unwelcome, and incredibly disappointed on what should have been a special day. Management needs to seriously reevaluate their standards of service and guest care!
Addisen Johnsen
Just wanted to drop a note and say I watched your employee, Kevin, work while I ate here. He is one of the best and hardest working people I have seen in a long time. You are lucky to have him.
Ben C
The staff and food were excellent.
Amber Hafen
Me and my mom love this place we meet here for lunch every chance we get, we love the food, employees are very friendly and the view is great. I love the lavender lemonade, soo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grilled Chicken Club, Chicken Sandwich, Turkey Club Sandwich with Sweet Potato Fries, Tomato Basil Soup
Amy Carlin
Trellis Cafe was great! The trellis salad was a little boring, but the other entrees and desserts were amazing! I highly recommend the quiche, the fresh berry lemonade, and the lemon berry tart.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Lemon Berry Tart
Cristy Abbott
Food was really good. Our server was awesome! Patio seating was wonderful. View of the gardens is always beautiful!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Trellis Salad
Debi Graf
Out table by the vines was accosted by yellow jackets. My friend had to cover her food to get rid of them and took most of it home. The soup was delicious but the side sandwich was skimpy. Disappointed.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tomato Basil Soup
Denise
Delightful! Patio view was gorgeous. Hot bread served immediately. Ordered the open face cheese sandwich with avocado and tomato basil soup — both were delicious. Dessert was like no other — lemon raspberry custard in a phyllo dough cup smothered in cinnamon and sugar, yum ? we Will be back. Service was spot on! We requested a togo cup of iced tea and walked through the gardens sipping our tea ????
Every single thing I've ever tried on the menu has been delicious. You can't go wrong. The wait staff is always helpful and friendly. Even though I prefer to eat on the patio, it's really nice to eat inside too.
Kristin
Great experience. Delicious food. My friend and I both had the soup/salad combo. The salads were great (nothing exceptional but definitely good), but the carrot soup was delicious. I will definitely dine at Trellis again.
Sara
Food was great and we sat outside! Such a cute environment!! Their lemonades are a must!
The Trellis Cafe is our favorite Resturant. Nestled in the beautiful garden. The food is delicious, and very fairly priced. I have tried everything on the menus over the years. The hostess and servers are friendly, attentive and effecient. It is where I take my most important people to dine. Kristine Schellenberg.
Went to a group lunch for birthday celebration and work team gathering. The staff set us up outside in a wonderful spot. We all had a great time and enjoyed the food and service very much! Definitely plan on going back!
Perfect date or girls day out spot!! Jen and the rest of the staff are very prompt and helpful! I will definitely be back again!!
The food was horrible! I got a salmon and it was white and cold also the kids Mac and cheese was feeling like I was eating soup and the fries were soggy! the employees were pretty rude! DEFINITELY DONT RECOMMEND!!!
As a GM of a fine dining restaurant, I rarely leave negative reviews unless the experience is truly unacceptable and unfortunately, this was. I had planned an anniversary lunch with my wife after the Tulip Festival. OpenTable showed the restaurant as closed until mid-May, but both their website and Google listed them as open. When we arrived, they were operating normally. I use OpenTable regularly and could tell they had simply turned off online reservations to take walk-ins only. Which should have been notated on their website and OpenTable's.
We approached the host stand and were met by a frantic manager, Jen, who told us there would be a 20-minute wait. My wife made a lighthearted comment about an open table, and Jen snapped, “That table is reserved. Do you still want the reservation or not?” I had tried to make reservations days before of course we did! Her tone was unnecessarily rude and completely unprofessional, especially considering we were there to celebrate a special occasion.
After waiting, we received a text that our table was ready. When we returned, Jen seemed surprised, saying, “Oh, you came back!” She seated us at a cramped two-top shoved directly next to the server station, with visibly different chairs used by staff folding silverware. My seat was so close to the threshold that staff accidentally kicked the legs of my chair several times as they moved between the kitchen and dining room. I could hear every conversation coming from the kitchen!!
As a GM myself, I would never seat a guest, especially one celebrating a special occasion, next to a busy server station, let alone fail to offer accommodation when asked! I politely pointed to an empty four-top and asked if we could move, mentioning it was our anniversary. Jen rolled her eyes and said, “Unfortunately, this is all we have.” That was clearly false. Throughout our meal, several tables cleared and remained empty. We would have gladly waited for a proper table if given the option.
Service remained poor. Our server visited only four times once to greet us, once to take the order, once to deliver food, and once to drop dessert. After finishing, I waited over 10 minutes before finally getting up and asking Jen to run my card because no one ever returned to the table. Food took 45 minutes to arrive and, while decent, it could not make up for the lack of hospitality.
The only bright spot was Kevin, the busser, who was consistently attentive and professional! I wish he was on my team!
This experience left us feeling dismissed, unwelcome, and incredibly disappointed on what should have been a special day. Management needs to seriously reevaluate their standards of service and guest care!
Just wanted to drop a note and say I watched your employee, Kevin, work while I ate here. He is one of the best and hardest working people I have seen in a long time. You are lucky to have him.
The staff and food were excellent.
Me and my mom love this place we meet here for lunch every chance we get, we love the food, employees are very friendly and the view is great. I love the lavender lemonade, soo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Grilled Chicken Club, Chicken Sandwich, Turkey Club Sandwich with Sweet Potato Fries, Tomato Basil Soup
Trellis Cafe was great! The trellis salad was a little boring, but the other entrees and desserts were amazing! I highly recommend the quiche, the fresh berry lemonade, and the lemon berry tart.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Lemon Berry Tart
Food was really good. Our server was awesome! Patio seating was wonderful. View of the gardens is always beautiful!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Trellis Salad
Out table by the vines was accosted by yellow jackets. My friend had to cover her food to get rid of them and took most of it home. The soup was delicious but the side sandwich was skimpy. Disappointed.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tomato Basil Soup
Delightful! Patio view was gorgeous. Hot bread served immediately. Ordered the open face cheese sandwich with avocado and tomato basil soup — both were delicious. Dessert was like no other — lemon raspberry custard in a phyllo dough cup smothered in cinnamon and sugar, yum ? we Will be back. Service was spot on! We requested a togo cup of iced tea and walked through the gardens sipping our tea ????
Restaurantji Recommends
Every single thing I've ever tried on the menu has been delicious. You can't go wrong. The wait staff is always helpful and friendly. Even though I prefer to eat on the patio, it's really nice to eat inside too.
Great experience. Delicious food. My friend and I both had the soup/salad combo. The salads were great (nothing exceptional but definitely good), but the carrot soup was delicious. I will definitely dine at Trellis again.
Food was great and we sat outside! Such a cute environment!! Their lemonades are a must!
The Trellis Cafe is our favorite Resturant. Nestled in the beautiful garden. The food is delicious, and very fairly priced. I have tried everything on the menus over the years. The hostess and servers are friendly, attentive and effecient. It is where I take my most important people to dine. Kristine Schellenberg.
Went to a group lunch for birthday celebration and work team gathering. The staff set us up outside in a wonderful spot. We all had a great time and enjoyed the food and service very much! Definitely plan on going back!
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