The dining area is too large and eerily empty. U wanna know why Wendy? Because you got greedy. What happened to the $1 Menu? Because of you, I no longer enjoy the pleasure of your drive-thru employee eneptitude.
Atmosphere: 3
Food: 4
Service: 2
Ellie Manley
Placed a mobile order around 11:50 PM with a pickup time of 10 minutes. We arrived at 11:55 PM—well before the posted closing time of midnight but were told via the drive-thru speaker that they were closed.
We pulled up to the window to try to explain that we had an order and just wanted to ask what to do, but the employee inside refused to even open the window. He was tapping his watch at us and made it clear he was annoyed we were there, instead of acting professionally.
I work in food service, so I get it—we all want to go home at the end of a shift. But you don’t treat customers like that, especially when they placed and paid for an order before closing. It was really disappointing and unprofessional.
Service: 1
angie anderson
I'm just giving it three Stars based on stick to itiveness though their food is usually cold and subpar, they still haven't gone out of business and not saying something for somebody
Sandra D
Dont go to this one. Seriously they are so slow when I was the only person AND they literally couldnt answer a simple question about a sandwhich. It was maddening. Also the food is wildly over priced. If you want a sauage english muffin go to mcdonalds where its still a dollar and not 3.40. Might has well stop being lazy and make your own food for these prices
Atmosphere: 2
Food: 2
Service: 1
Alycia Booth
This location is scetchy as far as customer service goes. On this visit, customer service was great!!! Kind and patient, they apologized for asking me to pull up to the mobile order to wait because I ordered 30 chicken nuggets. Not a problem for me, it's understandable. My order with all the sauces was correct. I look forward to visiting again soon
Atmosphere: 5
Food: 5
Service: 5
TJ Paswaters
Go through the drive through here if you want to wait 30 mins for someone to even take your freakin order. Even when there's no one else in line.
Atmosphere: 1
Food: 1
Service: 1
Ashley Couch
Lady taking our order through drive through kept showing us our total/finishing it before we were done ordering everything. Then we would order more and she seemed very annoyed with us. Not a fun way to start our morning
Atmosphere: 1
Food: 3
Service: 1
bryan judson
Easton was amazing and gave us free frosty just because we had a conversation about how tired we were. It really made my day and I can't help but leave a review when the customer service is so... Human. Thank you Easton you were amazing today!
Atmosphere: 4
Food: 4
Service: 5
cole
This is consistently the worst fast food location I go to. An item or two missing. Rude employees. Cold food. This location and management sucks!
Atmosphere: 3
Food: 2
Service: 1
Tina Fryrear
One of the employees used the restroom and then left without washing her hands. Gross.
Pretty rude starting with taking my order starting with taking my order I had to consistently jail in order for them to hear me maybe that's the issue if there is a money they need to fix that once you get to them they think you're yelling at them because they cannot hear you and then it turns out into a negative conversation send the password abused it seems that when you do the drive-thru there is always issues
Service: 1
Kyle Scherbel
Food was served by the time we had filled up our drinks, place was nice and clean, food was really cheap, great place to eat at!
Atmosphere: 5
Food: 5
Service: 5
Nicole Powell
No chicken sandwich, wrong sauce, extra salty fries and stale nuggets. That pretty much sums up my experience.
Atmosphere: 2
Food: 1
Service: 2
Breanna Hedelius
My toddler and I came for frosty’s. She dropped it on the ground and made a big mess. Employees instantly came to clean it up as well as give her a new frosty. They didn’t make her feel like she did anything wrong and instead just made it a positive experience. I am so impressed with the service!
The dining area is too large and eerily empty. U wanna know why Wendy? Because you got greedy. What happened to the $1 Menu? Because of you, I no longer enjoy the pleasure of your drive-thru employee eneptitude.
Atmosphere: 3
Food: 4
Service: 2
Placed a mobile order around 11:50 PM with a pickup time of 10 minutes. We arrived at 11:55 PM—well before the posted closing time of midnight but were told via the drive-thru speaker that they were closed.
We pulled up to the window to try to explain that we had an order and just wanted to ask what to do, but the employee inside refused to even open the window. He was tapping his watch at us and made it clear he was annoyed we were there, instead of acting professionally.
I work in food service, so I get it—we all want to go home at the end of a shift. But you don’t treat customers like that, especially when they placed and paid for an order before closing. It was really disappointing and unprofessional.
Service: 1
I'm just giving it three Stars based on stick to itiveness though their food is usually cold and subpar, they still haven't gone out of business and not saying something for somebody
Dont go to this one. Seriously they are so slow when I was the only person AND they literally couldnt answer a simple question about a sandwhich. It was maddening. Also the food is wildly over priced. If you want a sauage english muffin go to mcdonalds where its still a dollar and not 3.40. Might has well stop being lazy and make your own food for these prices
Atmosphere: 2
Food: 2
Service: 1
This location is scetchy as far as customer service goes. On this visit, customer service was great!!! Kind and patient, they apologized for asking me to pull up to the mobile order to wait because I ordered 30 chicken nuggets. Not a problem for me, it's understandable. My order with all the sauces was correct. I look forward to visiting again soon
Atmosphere: 5
Food: 5
Service: 5
Go through the drive through here if you want to wait 30 mins for someone to even take your freakin order.
Even when there's no one else in line.
Atmosphere: 1
Food: 1
Service: 1
Lady taking our order through drive through kept showing us our total/finishing it before we were done ordering everything. Then we would order more and she seemed very annoyed with us. Not a fun way to start our morning
Atmosphere: 1
Food: 3
Service: 1
Easton was amazing and gave us free frosty just because we had a conversation about how tired we were. It really made my day and I can't help but leave a review when the customer service is so... Human. Thank you Easton you were amazing today!
Atmosphere: 4
Food: 4
Service: 5
This is consistently the worst fast food location I go to. An item or two missing. Rude employees. Cold food. This location and management sucks!
Atmosphere: 3
Food: 2
Service: 1
One of the employees used the restroom and then left without washing her hands. Gross.
Restaurantji Recommends
It was lacking something this time
Atmosphere: 4
Food: 3
Service: 4
Pretty rude starting with taking my order starting with taking my order I had to consistently jail in order for them to hear me maybe that's the issue if there is a money they need to fix that once you get to them they think you're yelling at them because they cannot hear you and then it turns out into a negative conversation send the password abused it seems that when you do the drive-thru there is always issues
Service: 1
Food was served by the time we had filled up our drinks, place was nice and clean, food was really cheap, great place to eat at!
Atmosphere: 5
Food: 5
Service: 5
No chicken sandwich, wrong sauce, extra salty fries and stale nuggets. That pretty much sums up my experience.
Atmosphere: 2
Food: 1
Service: 2
My toddler and I came for frosty’s. She dropped it on the ground and made a big mess. Employees instantly came to clean it up as well as give her a new frosty. They didn’t make her feel like she did anything wrong and instead just made it a positive experience. I am so impressed with the service!
Atmosphere: 5
Food: 5
Service: 5
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