Their roster is always down, and they don’t want to respect their promotion.
Atmosphere: 1
Food: 1
Service: 1
Jacob Tibbitts
If you want to eat here, preheat your oven and forget about online orders. I arrived here after ordering online. My order said it was ready and to pick it up in the pick-up area. There was no such area to be found. I watched as their toaster gave an error message for the person in front of me, so they just turned it off. Bad luck for that person, but my order is ready, right? Wrong. They don't make your online order until you arrive, completely defeating the purpose and negating a time-tested technology invented over 40 years ago. I'm told my sandwiches will not be toasted. As for the sandwiches themselves, I hope you don't mind the bread smashed to a point you wonder why they got rid of the flatbread. Worst Subway sandwich I've ever had. In summary, if you have a hankering to eat fresh, do it elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Grace Preston
We ordered ahead and when we got there on the app it said it was ready but they hadn't even started on it. This isn't the first time we've had a bad experience with them but we thought we'd give them another try just to be disappointed. I would give them 0 stars if I could.
Atmosphere: 1
Food: 3
Service: 1
Paul Sly
A 6 inch sub that ends up cost you 8 bucks which is actually 5 inch, and now they have a tip option, when you select no tip the employee got the nerve to show attitude. Why you expect a tip when I help you make the sandwich 🤦
Atmosphere: 3
Food: 3
Service: 2
charles stuart
So I just want to know what is the purpose of ordering online with these jackalopes? I had a very busy day at work but was craving a BMT sandwich from Subway. I placed my preset and said it would be ready at 1:15 pm. I got there on time. Big huge line. I announced I was there to pick up my order. They made like 10 people’s sandwich’s who were in physical line and then mine afterwards. I asked what the purpose of ordering online was and their only response was we are really busy. So if you don’t mind being served whenever they feel like it go here and get feed. The website was no help and no phone number to call. The sandwich was excellent but serve is dismall. Do not order online with this location!
Atmosphere: 1
Food: 5
Service: 1
Ian Farris
I get customer service is hard, but everyone is always extremely disinterested, and this time the lady taking my order didn't speak English and (who I'm assuming is the manager) didn't assist in the process. Completely unacceptable customer service. Also, this location is always out of everything.
Atmosphere: 1
Food: 3
Service: 1
Wyatt Anderson
Don't know his name but the guy with the long hair was the best!
Atmosphere: 5
Food: 5
Service: 5
Felila Tuifua
The guy with the long hair served me and was kind of rude. He seemed annoyed that I came up when they were having a conversation. The girl working with him was nice. He was also very skimpy on the meat and vegetables. Pretty disappointed because I really like subway, this was the first time I’ve been to that location and the worst experience I’ve ever had at a subway.
Atmosphere: 1
Food: 1
Service: 1
Angi
The service was terrible and the atmosphere wasn’t any better she was rude was rushing us and when we asked for a specific sandwich it’s like we had to read it out to her Im not sure how it works over there but in my job we need to have all the food memorized and there was also no mayo pre bottled. she rolled her eyes at us and we tired to be nice and understanding but she was just being a condescending person
Atmosphere: 1
Food: 2
Service: 1
Noah Humphreys
5 stars because Kimball did such a great job today. He was super kind, patient, and made a great sandwich—even though he was the only employee there! I felt bad seeing him put in that kind of situation, having to juggle a growing line of customers all on his own. Still, he stayed calm and handled it like a pro. He deserves major credit for how he managed everything. I hope necessary steps are taken to not put the employees in that kind of stressful situation.
Barely any meat at all on a $10 sandwich. Absolutely ridiculous. This is a foot long sandwich with less than 2oz of meet. It’s not a steak sandwich it’s just cheese and tomato. Absolutely unbelievable
Atmosphere: 1
Food: 1
Service: 1
Maiby Cleff
The place could be cleaner, although the food was good, just like in any other Subway. The staff needs more training and should pay more attention to customers. I wanted to have a cookie, paid extra for the combo to enjoy my meal with a cookie, but I couldn’t get one because they didn’t have any ready to serve. I was disappointed!
Atmosphere: 2
Food: 3
Service: 2
Amy Neff
Nice employees
Atmosphere: 5
Food: 5
Service: 5
Kristina Smith
We decided to stop in the subway after grocery shopping, and after about 10 minutes of standing there without so much as a greeting from the employee Emma, we were informed by the guy in line in front of us that he had been there for 30 minutes without her even acknowledging him. She was preparing DoorDash orders, even though they came in after the people who were standing in line. I ended up having to place a pickup order, because it was clear that despite trying to get her attention, we were being completely ignored. I can't imagine a scenario where it's ok for someone to disregard the people actually standing in the store for orders being placed online.
Atmosphere: 1
Food: 4
Service: 1
Kathy Latham
If I could give zero stars I would. Long lines with only 1 sandwich maker, who is new and very slow. Manager sitting in the back making phone calls “because something got stolen”. People walking out because the only SM is working on DoorDash first, naturally. I finally get to the front of the line, 15 minutes into my 30 minute lunch break, and I’m told they only have 3 meatballs for a sandwich. I go to ask the mgr, who’s finally out front, what the store number is and when I try to put it in the app it says it’s invalid. I go chat with her and she gets snotty and waves her hand and tells me she’s not going to talk to me. I’m done with this store and the horrible customer service. Previous managers were much more competent.
Their roster is always down, and they don’t want to respect their promotion.
Atmosphere: 1
Food: 1
Service: 1
If you want to eat here, preheat your oven and forget about online orders.
I arrived here after ordering online. My order said it was ready and to pick it up in the pick-up area. There was no such area to be found. I watched as their toaster gave an error message for the person in front of me, so they just turned it off. Bad luck for that person, but my order is ready, right? Wrong. They don't make your online order until you arrive, completely defeating the purpose and negating a time-tested technology invented over 40 years ago.
I'm told my sandwiches will not be toasted. As for the sandwiches themselves, I hope you don't mind the bread smashed to a point you wonder why they got rid of the flatbread. Worst Subway sandwich I've ever had.
In summary, if you have a hankering to eat fresh, do it elsewhere.
Atmosphere: 1
Food: 1
Service: 1
We ordered ahead and when we got there on the app it said it was ready but they hadn't even started on it. This isn't the first time we've had a bad experience with them but we thought we'd give them another try just to be disappointed. I would give them 0 stars if I could.
Atmosphere: 1
Food: 3
Service: 1
A 6 inch sub that ends up cost you 8 bucks which is actually 5 inch, and now they have a tip option, when you select no tip the employee got the nerve to show attitude. Why you expect a tip when I help you make the sandwich 🤦
Atmosphere: 3
Food: 3
Service: 2
So I just want to know what is the purpose of ordering online with these jackalopes? I had a very busy day at work but was craving a BMT sandwich from Subway. I placed my preset and said it would be ready at 1:15 pm. I got there on time. Big huge line. I announced I was there to pick up my order. They made like 10 people’s sandwich’s who were in physical line and then mine afterwards. I asked what the purpose of ordering online was and their only response was we are really busy. So if you don’t mind being served whenever they feel like it go here and get feed. The website was no help and no phone number to call. The sandwich was excellent but serve is dismall. Do not order online with this location!
Atmosphere: 1
Food: 5
Service: 1
I get customer service is hard, but everyone is always extremely disinterested, and this time the lady taking my order didn't speak English and (who I'm assuming is the manager) didn't assist in the process. Completely unacceptable customer service. Also, this location is always out of everything.
Atmosphere: 1
Food: 3
Service: 1
Don't know his name but the guy with the long hair was the best!
Atmosphere: 5
Food: 5
Service: 5
The guy with the long hair served me and was kind of rude. He seemed annoyed that I came up when they were having a conversation. The girl working with him was nice. He was also very skimpy on the meat and vegetables. Pretty disappointed because I really like subway, this was the first time I’ve been to that location and the worst experience I’ve ever had at a subway.
Atmosphere: 1
Food: 1
Service: 1
The service was terrible and the atmosphere wasn’t any better she was rude was rushing us and when we asked for a specific sandwich it’s like we had to read it out to her Im not sure how it works over there but in my job we need to have all the food memorized and there was also no mayo pre bottled. she rolled her eyes at us and we tired to be nice and understanding but she was just being a condescending person
Atmosphere: 1
Food: 2
Service: 1
5 stars because Kimball did such a great job today.
He was super kind, patient, and made a great sandwich—even though he was the only employee there! I felt bad seeing him put in that kind of situation, having to juggle a growing line of customers all on his own. Still, he stayed calm and handled it like a pro. He deserves major credit for how he managed everything. I hope necessary steps are taken to not put the employees in that kind of stressful situation.
Service: 5
Restaurantji Recommends
Barely any meat at all on a $10 sandwich. Absolutely ridiculous. This is a foot long sandwich with less than 2oz of meet. It’s not a steak sandwich it’s just cheese and tomato. Absolutely unbelievable
Atmosphere: 1
Food: 1
Service: 1
The place could be cleaner, although the food was good, just like in any other Subway. The staff needs more training and should pay more attention to customers. I wanted to have a cookie, paid extra for the combo to enjoy my meal with a cookie, but I couldn’t get one because they didn’t have any ready to serve. I was disappointed!
Atmosphere: 2
Food: 3
Service: 2
Nice employees
Atmosphere: 5
Food: 5
Service: 5
We decided to stop in the subway after grocery shopping, and after about 10 minutes of standing there without so much as a greeting from the employee Emma, we were informed by the guy in line in front of us that he had been there for 30 minutes without her even acknowledging him. She was preparing DoorDash orders, even though they came in after the people who were standing in line. I ended up having to place a pickup order, because it was clear that despite trying to get her attention, we were being completely ignored. I can't imagine a scenario where it's ok for someone to disregard the people actually standing in the store for orders being placed online.
Atmosphere: 1
Food: 4
Service: 1
If I could give zero stars I would. Long lines with only 1 sandwich maker, who is new and very slow. Manager sitting in the back making phone calls “because something got stolen”. People walking out because the only SM is working on DoorDash first, naturally. I finally get to the front of the line, 15 minutes into my 30 minute lunch break, and I’m told they only have 3 meatballs for a sandwich. I go to ask the mgr, who’s finally out front, what the store number is and when I try to put it in the app it says it’s invalid. I go chat with her and she gets snotty and waves her hand and tells me she’s not going to talk to me. I’m done with this store and the horrible customer service. Previous managers were much more competent.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
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