Cafe Rio Fresh Modern Mexican
1460 N Main St, Logan
(435) 774-8300
Recent Reviews
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The restaurant opens at 10:30am, but all the doors were locked. A couple of people in the parking lot left. We went up to the door and finally someone opened the door at 10:50. They forgot to open the doors. The rice was not completely cooked and soft, it was chewy. Not overly friendly and I wasn't given my receipt. Went to the restroom and there was only a sliver of toilet paper. For just opening up for the day, it didn't look and feel "clean". The dining experience had definitely changed since they moved. We have been loyal cafe Rio fans but this is the second time our experience at this location
hasn't been the greatest. B
Atmosphere: 3
Food: 3
Service: 2
The original north Logan location was great. No complaints there. Since the store moved it has been awful. Every time we have ordered salads there has been an inch of liquid just making everything soggy. We have to try to soak it up with paper towels or dump it out which doesn’t help a whole lot. Tortilla is always grossly soggy. The chips are super stale and chewy and the queso is always cold and lumpy. Correct me if I’m wrong but chips should not be floppy and bendy. Multiple times they have forgotten things in our order or told us they are out. For example, we received a promotion for free chips and queso available only that day and when we ordered our meals the queso was not included. We had to drive back and tell them they forgot part of our order to which they said they were out. Why was this not refunded until we brought it to their attention when they knew they didn’t include it in our order? Most recently we received a promo code for free chips and queso and when redeeming it, it only covered half the cost. So we still had to pay half price for soggy chips and cold queso. We have never once been able to get horchata as they NEVER have any made no matter what time of day we’ve gone. I don’t know how the quality of food and service has changed so much just by switching locations. This is the 4th or 5th time we’ve been completely disappointed by the quality of food as it’s nearly inedible. Tried to give them the benefit of the doubt but at this point it’s just a pattern of bad service and bad quality of food. If you’re craving a salad or anything from cafe rio, just go to costa vida.
Atmosphere: 1
Food: 1
Service: 1
We got nachos and they blocked beans and meat right down the center not Spreading them out. Also dumped a chunk of cheese and didn’t melt it. The taco meat was so old and looked unappetizing. I got two Niños for my kids and they were not melted. Really bad service slow waited for 10 minutes before we got help.
Kid-friendliness: Not a whole lot on the menu for kids.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Criminal enterprise. Go anywhere else. Vegetarian options are a scam. Do better. Sincerely, a
Atmosphere: 1
Food: 1
Service: 1
Your drive through needs to work on it service. If I come in, the food is amazing. If you get it through the drive through you pay $2 extra for a single piece of cheese on top.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Burrito
Ordered a salad for pickup, and they neglected to add rice, beans, toppings, or pork on the salad. Very disappointing experience. Won’t go back any time soon.
Food: 1
Service: 1
Quick and very friendly service! Servers and manager provided timely and excellent explanations. Menu recommendations were spot on. Highly recommended, we will definitely come back for more—soon! Loved their new. TYSM.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas, Chips and Salsa, Burrito Bowl
The food was mediocre. Good, filling portions, but definitely nothing special. The counter help was disorganized and not terribly attentive. What really soured us on the experience was the filthy food service area and watching the lady on the line mix old, dried out meat from one container into the new container of freshly prepared meat. Based on the temperature of the food when we sat down to eat, any health inspector with a metal stem thermometer could shut them down in a heartbeat. We won't be back, and I recommend others stay away as well.
Atmosphere: 1
Food: 3
Service: 2
What a dump. Filthy dirty inside, no tables had been wiped down probably for hours, and I stood in line for 25 minutes before I could order. Food was average, but not nearly as good as it was years ago. I’ll never go back.
Atmosphere: 1
Food: 3
Service: 2
The music is so loud we can't hear what any of the employees are saying. It should just be background sound, not like we're at a
"rave". I also thought the Pico de gallo was too spicy.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
The second time, I have ordered a horchata, and every time I don't remember 'till I am out of the drive-thru realizing as I am driving down the road that it wasn't handed to me. Wild to know you don't remember to give it to me so I don't have to go through this.
Atmosphere: 4
Food: 5
Service: 1
Pretty good food not very clean restaurant
Atmosphere: 3
Food: 4
Service: 3
I’m so sad to leave this review but I am leaving it to better the service. I went to the Logan location this evening and the lettuce was not fresh or edible. The chicken was very tough and was hardly shredded. Lastly, I found a bug in my salad and this isn’t the first time.
Atmosphere: 4
Food: 2
Service: 3
Rice and beans were both crunchy - likely under cooked. Didn’t really enjoy the food. Every time we’ve gone so far the rice and beans aren’t great. Also the attached receipt and QR code can’t be completed because the receipt doesn’t have the store number and other required information.
Atmosphere: 4
Food: 1
Service: 4
Not even the worst third-world jungle restaurant would forget the pico. Where is the salaried professional manager in this place? Update for the move to 200N... it's worse and I have to make sure that I get cheese now.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Shredded Chicken Salad
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