Thinking about ordering ahead to save time? Don’t. The workers here will ignore you even when you wave, make eye contact, or say hello. They will take care of walk in customers before online orders. They will make you wait even if you walk in yourself and are first in line. You will watch twenty people be served while you wait for a meal that would have taken them two minutes to prepare. The food is alright, it’s chipotle. Sometimes they have bad portion control and give you way too much of one thing and not nearly enough of the other. Absolutely rude set of people working here.
Atmosphere: 3
Food: 3
Service: 1
Micah Moss
Does the meat come out of the employees paycheck? I got 2 pieces of meat in my bowl. Next time I’m walking out.
Atmosphere: 3
Food: 3
Service: 3
Hannah Willson
This place is awesome
Love the food!
The service is legendary! Allie, Lukas Bailey are straight homies!!
Kalei Vaki
Darius, Jayne, and Emily are so awesome !! For sure recommend this location. Awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Kenna Anderson
Darrius and Tiana were so helpful! Darrius made us the best bowl’s we have had at Chipotle! Will definitely be back, they were so nice!
Atmosphere: 5
Food: 5
Service: 5
Darius Starrett
Good food and friendly people. Convenient location. I was welcomed in when I entered, and despite it being just after noon, the line was fast and all of their food was full.
Atmosphere: 4
Food: 5
Service: 5
Liam Louvai
Loved the food! Jayne was very helpful to speak with!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Burrito Bowl
Gabriela Colocho
Delicious, it takes a while but it is delicious
Atmosphere: 5
Food: 5
Service: 5
S.J. Hollist
Dietary restrictions: There's options that will work for most diets
Kid-friendliness: Depends on what your kids like, but probably not the best place for kids.
Wheelchair accessibility: Yes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Cheese, Burrito
Dan Samford
Edit 12/2024: I have gone to chipotle 5 times in the last 6 months at various times including lunch, late lunch, dinner and evening. Please explain how a restaurant is so unprepared that they happen to be out of steak on all 5 of my visits. I think a mistake was made opening Chipotle in Cache Valley, a Qdoba would have been so much better.
Original (opening week): Chipotle is always good no matter where I go, this review is more about employee training than food quality.
First the employee who folded my burrito as well as my girlfriend's burrito did so in a way that would layer ingredients so meat, rice, etc was in layers rather than being spread throughout the burrito(sideways in other words).
Secondly the employee mentioned above ripped both our tortillas and had to get someone else's help to fix them replacing my girlfriend's tortilla and thanks to a coworker's suggestion double wrapping mine instead of doing a tortilla transfer(which I appreciated).
Third, the cashier did not know what she was doing and had to ask several times what kind of burritos we had even though it was written on the foil.
Forth, at 2pm on a Saturday they were already out of steak, not a good sign.
For a new location i understand the hardship of having a busy line but there should have been more training and stock preparation involved prior to opening especially since this isnt the first or only day they have run out of ingredients.
The customer service here is amazing to me and Tayler is ALWAYS about the customer, she’s there to make sure we are satisfied💕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: High Protein Bowl
Carlos Lopez
If I can give it less than 1 star i would they started being greedy with the portions and over price me for very little food and they get mad when you call them out on their BS it's not like they're the ones paying for the food only give out half spoon worth on a burrito but charging double the price when you ask for the right amount they're customer service is garbage
Atmosphere: 1
Food: 1
Service: 1
Sydney Westover
genuinely horrible location. every. single. time. the workers are absolutely horrible. portion sizes and quality of food is the most inconsistent of any establishment. i leave everytime absolutely enraged by the look of the quality or lack of product for the same price. if the food tin is low and old, they show no care giving you the scraps of the tin and 1/4 of the up charged product for the same price. if you’re going to charge $3 additional, and only give me 1/4 of the OLD item then don’t charge the full price of what i should have gotten. the people always look miserable to help no matter how smiley and kind you are. there could be one customer or 5 and they share the same lack of service regardless. will not being returning to this location, atleast not for a long while. the owner should be disappointed in his location.
Atmosphere: 1
Food: 1
Service: 1
Liz Kaiser
I ordered via the app and used the "Chipotlane" pickup window. I really regret waiting until I was home to open my food. I included a picture of my order and my food in this review.
1. There were no black beans. 2. There were no fajita veggies. 3. The "lettuce" was replaced with spinach. 4. The portion size is RIDICULOUSLY small for what I paid for.
I didn't go during a rush or near closing time, so I don't understand why this order was so awful.
Atmosphere: 3
Food: 1
Service: 3
Kira Watson
empty fast and kind staff but i got carnitas and they were old and crunchy as if they had been sitting out. i didn’t order beef jerky i wanted chipotle :(
Thinking about ordering ahead to save time? Don’t. The workers here will ignore you even when you wave, make eye contact, or say hello. They will take care of walk in customers before online orders. They will make you wait even if you walk in yourself and are first in line. You will watch twenty people be served while you wait for a meal that would have taken them two minutes to prepare. The food is alright, it’s chipotle. Sometimes they have bad portion control and give you way too much of one thing and not nearly enough of the other. Absolutely rude set of people working here.
Atmosphere: 3
Food: 3
Service: 1
Does the meat come out of the employees paycheck? I got 2 pieces of meat in my bowl. Next time I’m walking out.
Atmosphere: 3
Food: 3
Service: 3
This place is awesome
Love the food!
The service is legendary! Allie, Lukas Bailey are straight homies!!
Darius, Jayne, and Emily are so awesome !! For sure recommend this location. Awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Darrius and Tiana were so helpful! Darrius made us the best bowl’s we have had at Chipotle! Will definitely be back, they were so nice!
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly people. Convenient location. I was welcomed in when I entered, and despite it being just after noon, the line was fast and all of their food was full.
Atmosphere: 4
Food: 5
Service: 5
Loved the food! Jayne was very helpful to speak with!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Burrito Bowl
Delicious, it takes a while but it is delicious
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: There's options that will work for most diets
Kid-friendliness: Depends on what your kids like, but probably not the best place for kids.
Wheelchair accessibility: Yes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Cheese, Burrito
Edit 12/2024: I have gone to chipotle 5 times in the last 6 months at various times including lunch, late lunch, dinner and evening. Please explain how a restaurant is so unprepared that they happen to be out of steak on all 5 of my visits. I think a mistake was made opening Chipotle in Cache Valley, a Qdoba would have been so much better.
Original (opening week):
Chipotle is always good no matter where I go, this review is more about employee training than food quality.
First the employee who folded my burrito as well as my girlfriend's burrito did so in a way that would layer ingredients so meat, rice, etc was in layers rather than being spread throughout the burrito(sideways in other words).
Secondly the employee mentioned above ripped both our tortillas and had to get someone else's help to fix them replacing my girlfriend's tortilla and thanks to a coworker's suggestion double wrapping mine instead of doing a tortilla transfer(which I appreciated).
Third, the cashier did not know what she was doing and had to ask several times what kind of burritos we had even though it was written on the foil.
Forth, at 2pm on a Saturday they were already out of steak, not a good sign.
For a new location i understand the hardship of having a busy line but there should have been more training and stock preparation involved prior to opening especially since this isnt the first or only day they have run out of ingredients.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The customer service here is amazing to me and Tayler is ALWAYS about the customer, she’s there to make sure we are satisfied💕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: High Protein Bowl
If I can give it less than 1 star i would they started being greedy with the portions and over price me for very little food and they get mad when you call them out on their BS it's not like they're the ones paying for the food only give out half spoon worth on a burrito but charging double the price when you ask for the right amount they're customer service is garbage
Atmosphere: 1
Food: 1
Service: 1
genuinely horrible location. every. single. time. the workers are absolutely horrible. portion sizes and quality of food is the most inconsistent of any establishment. i leave everytime absolutely enraged by the look of the quality or lack of product for the same price. if the food tin is low and old, they show no care giving you the scraps of the tin and 1/4 of the up charged product for the same price. if you’re going to charge $3 additional, and only give me 1/4 of the OLD item then don’t charge the full price of what i should have gotten. the people always look miserable to help no matter how smiley and kind you are. there could be one customer or 5 and they share the same lack of service regardless. will not being returning to this location, atleast not for a long while. the owner should be disappointed in his location.
Atmosphere: 1
Food: 1
Service: 1
I ordered via the app and used the "Chipotlane" pickup window. I really regret waiting until I was home to open my food. I included a picture of my order and my food in this review.
1. There were no black beans.
2. There were no fajita veggies.
3. The "lettuce" was replaced with spinach.
4. The portion size is RIDICULOUSLY small for what I paid for.
I didn't go during a rush or near closing time, so I don't understand why this order was so awful.
Atmosphere: 3
Food: 1
Service: 3
empty fast and kind staff but i got carnitas and they were old and crunchy as if they had been sitting out. i didn’t order beef jerky i wanted chipotle :(
Atmosphere: 4
Food: 2
Service: 5
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