pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Karla Hayre Bustamante
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
Shrinivas Poojari
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
Ashley Crawford
They did a awesome job. The food was great and the manger did a amazing job he was so kind and went above and beyond to make sure everything went right. All of the staff was so nice and willing to help with everything. This was my first time here.
Heather Rae
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳
Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store.
Horrible customer service. Didn't do anything to make it right.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Tellisha Silva
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Kiefer Watson
Terrible customer service and no phone service
I’ve had great good from here and tonight was horrible
Avoid the Pinelake store
I just wanted my meal partially comped
And I was told I could have fries
Just ridiculous for what I spent
Carmen Harp
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Nikki Spotanski
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
Michelle Oiler
View video in the comments
Jordin Clamp
The WORST first impression ever!! We went there tonight and it was a major flop. We waited for 45 mins only to come out with no food and I have to go back tomorrow to get my refund! Disaster!!!
John Ryker
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Brenda Gustafson
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless
Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
pedí alitas plain (sin empanado), no tenían sabor, el cuerito mongo, sin tostar y no estaban completamente cocinadas. San Germán, PR
Today I went to the restaurant at the Tooele location. I ordered an order of just a combo to eat in and they never delivered it to me. I waited 58 minutes and until I had to ask them to refund my money. After waiting so long, the manager took a long time to even make the refund. The fries were burnt. They gave preference to online orders. When I arrived there were no people, but waiting 58 minutes for them to give you the food plus 15 minutes to get your money back. I do not recommend it. The place is very poorly managed and has more than 20 employees and the manager standing there looking at everyone without taking action. Ufff, terrible. I saw orders with burnt fries. People complained about the cold food. Waiting so long and the food being cold is no way.
GREAT CUSTOMER SERVICE +1 8O5 41O 56OO NO NONSENSE and GREAT ASSISTANCE!!!
They did a awesome job. The food was great and the manger did a amazing job he was so kind and went above and beyond to make sure everything went right. All of the staff was so nice and willing to help with everything. This was my first time here.
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳 Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store. Horrible customer service. Didn't do anything to make it right.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!
Terrible customer service and no phone service I’ve had great good from here and tonight was horrible Avoid the Pinelake store I just wanted my meal partially comped And I was told I could have fries Just ridiculous for what I spent
placed an app order at 545 for a 745 pickup, got there no order and asked them to refund my money, they refused, kept putting me on hold and hanging up the phone. The Westnedge wingstop is trash and the worst customer service. foreigners that barely speak English and had no idea of conflict resolution! they will not get my money ever again!
Went to Wingstop for the first time yesterday, excited to try somewhere new that we had heard good things about. When our order came our, both me and my daughter noticed a weird smell. I'm not sure if it was the sauce or something in the sauce, but I could only eat a few bites, as the smell was very off-putting.
Restaurantji Recommends
Had bad experiences in the past with the restaurant in Arnold, Mo. Figured I’d give it another try. Gave me the worst case of food poisoning I’ve ever had
View video in the comments
The WORST first impression ever!! We went there tonight and it was a major flop. We waited for 45 mins only to come out with no food and I have to go back tomorrow to get my refund! Disaster!!!
I swallowed 8 bones the last time I was here. I thought I ordered boneless, and the wings were just tough. I was wrong. My advice is to make sure your wings are boneless before you swallow them. Oddly I don't regret this, as it was the best meal I have had at Wingstop. If not for the very painful passing of the bones, I would be willing to try it again
Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless Update: I’m not blaming the employees I just said they were clueless why I didn’t say anything about them. I can’t believe I point out a discrepancy in pricing but I get snarky comments. I hope these commenters never get financially ripped off and no one listens.
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