Apparently Pizza Hut outsources their phone calls out of the country. It’s impossible to actually speak to anyone at the local location. 🤦♀️I placed an order ln the app, and I forgot to order a 3rd pizza so I was trying to get a hold of somebody at the local store so that I didn’t have to pay to delivery fee. I tried calling three separate times and the calls never get answered. Every time the person from out of the country would try to transfer me to the location at ordering for probably four minutes and then just have a busy signal. This is absolutely ridiculous. I was trying to order out of the Magna Pizza Hut.
levi hampton
Don’t order from this store. They skimp on ingredients. I ordered extra sauce and got a paper thin pizza. Also tried contacting the store multiple times and they don’t answer. Spent close to 30 for this and got completely screwed over.
Ron Gonzales
Walked in to place a order, the employee gave a order to the door dash person and didn't even look at me and walked to back. I made myself very noticeable to him. Still didn't look my way, so I left. This is worst customer service.
Katie Lowe
I ordered online and half my order was not delivered. I tried calling the store for 30 minutes to know anwser. Customer service wouldn't help me and keep transferring me to the store. I finally drove to the store and 3 people were in there. The manager Jackie asked if I needed help. I said yes I would like the other half of my order. I said I have been calling cause I ordered delivery not an pick up. She said they don't pay us enough to anwser phones. I said well since I had to drive down here and you don't seem to care I want a refund and she said I can make the pizza and thats all I can do. Got sick of fighting took the pizza and called Customer service. They again were no help. I will not go back this is my second encounter to such horrible customer service.
Really bad customer service, I received a wrong order and no body can help me… nether the manager or the person at front… really disappointed, always something happening with this location.
Matthew “Matta” Canavan
Mediocre. Nothing good enough to go back for
Atmosphere: 5
Food: 3
Service: 3
Augustine
Sep 13th 2024 Night shift we came in with a large order and the staff that night was amazing and was exactly in time with our order and walked it to our car. Amazing service being that it was late
Atmosphere: 5
Food: 5
Service: 5
Eve Marie
The pi,za tasted old not good at all. Should have ordered from dominoes
We order from this location quite frequently and have had good and not so good but today we just got the best meat lovers and cheese bread it was absolutely delicious. Keep the good food coming. ?
Food: 5
Service: 5
Robert Beach
Workers don’t have a clue what they are doing, wait time was double what the app claimed and very understaffed.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
Erin Agar
We ordered a pizza and we never got it. It was outsourced to be delivered from Door Dash. The driver had said that the pizza did get delivered. My husband called and spoke with Pizza Hut and we were credited back. Door Dash called us and they were rude and not helpful at all. We will not be ordering from Pizza Hut again.
Good food and people
Apparently Pizza Hut outsources their phone calls out of the country. It’s impossible to actually speak to anyone at the local location. 🤦♀️I placed an order ln the app, and I forgot to order a 3rd pizza so I was trying to get a hold of somebody at the local store so that I didn’t have to pay to delivery fee. I tried calling three separate times and the calls never get answered. Every time the person from out of the country would try to transfer me to the location at ordering for probably four minutes and then just have a busy signal. This is absolutely ridiculous. I was trying to order out of the Magna Pizza Hut.
Don’t order from this store. They skimp on ingredients. I ordered extra sauce and got a paper thin pizza. Also tried contacting the store multiple times and they don’t answer. Spent close to 30 for this and got completely screwed over.
Walked in to place a order, the employee gave a order to the door dash person and didn't even look at me and walked to back. I made myself very noticeable to him. Still didn't look my way, so I left. This is worst customer service.
I ordered online and half my order was not delivered. I tried calling the store for 30 minutes to know anwser. Customer service wouldn't help me and keep transferring me to the store. I finally drove to the store and 3 people were in there. The manager Jackie asked if I needed help. I said yes I would like the other half of my order. I said I have been calling cause I ordered delivery not an pick up. She said they don't pay us enough to anwser phones. I said well since I had to drive down here and you don't seem to care I want a refund and she said I can make the pizza and thats all I can do. Got sick of fighting took the pizza and called Customer service. They again were no help. I will not go back this is my second encounter to such horrible customer service.
Consistent fast-food pizza. Quick service, friendly staff.
Really bad customer service, I received a wrong order and no body can help me… nether the manager or the person at front… really disappointed, always something happening with this location.
Mediocre. Nothing good enough to go back for
Atmosphere: 5
Food: 3
Service: 3
Sep 13th 2024
Night shift we came in with a large order and the staff that night was amazing and was exactly in time with our order and walked it to our car. Amazing service being that it was late
Atmosphere: 5
Food: 5
Service: 5
The pi,za tasted old not good at all. Should have ordered from dominoes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We order from this location quite frequently and have had good and not so good but today we just got the best meat lovers and cheese bread it was absolutely delicious. Keep the good food coming. ?
Food: 5
Service: 5
Workers don’t have a clue what they are doing, wait time was double what the app claimed and very understaffed.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza
We ordered a pizza and we never got it. It was outsourced to be delivered from Door Dash. The driver had said that the pizza did get delivered. My husband called and spoke with Pizza Hut and we were credited back. Door Dash called us and they were rude and not helpful at all. We will not be ordering from Pizza Hut again.
hot pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Very helpful great customer service
Atmosphere: 5
Food: 5
Service: 5
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