Love thirst, awesome drink selection and friendly staff. Wish they had a better APP though.
C Lee
I was disappointed when Thirst stopped offering pup cups for the summer. They are now available again, but at a cost of 50 cents for the same or less whipped cream than their competitors have offered without interruption. The 50 cents isn't the issue, although perhaps it should be in light of the literally hundreds of dollars I have spent in the years of daily to 3x/day visits since this location opened. The issue is the lack of consistency in staff understanding about whether they do or do not offer pup cups. In one visit, I've been told in the order line they are no longer offered only to have the person at the window offer one, free or for the 50 cent charge. Get.the.story.straight - across all staff. I was NOT planning to write this review but another consistency is even more frustrating. I love the warm chocolate chip cookies that no competitor offers, but it's frustrating that the cookies are as expected about 1/2 of the time. Yesterday, I got cold cookies that were overcooked. Today I got warm cookies that were undercooked greasy circles that leaked chocolate all over the wrapper and all over the diner. No longer worth buying. Consistency - in messaging, in training, in product quality - is what builds customer loyalty. I don't like Swig or Fizz as well, but those will now be my go to.
Atmosphere: 3
Food: 3
Service: 3
Erin Pike Tall
Great drink place. I would rather go here than Swig. The drinks are awesome and the wait is not usually as bad
Atmosphere: 5
Food: 5
Service: 5
Finley Robbins
the guy with ginger hair and the girl with black hair were super great in even busy times shout out to them !!
Atmosphere: 5
Food: 5
Service: 5
Hannah Paraboschi
Love this place! Amazing staff
Atmosphere: 5
Food: 5
Service: 5
Triton Tatsumi
Nice ladies behind the counter and good service
Atmosphere: 5
Food: 5
Service: 5
Esa Chinita Lokita
Amazing turn out for Grand Opening at The Herriman Location 🎉 wonderful helpers 📣 serving treats as the line of cars were kept growing and the Trivia 😃 nice touch team, I won!! 🙌🏽 Free🥤 Drink! The pretzel bites 😋 delicious we also ordered pretzel dog.. yummy!! We recommend if you hadn’t tried it the Death Star. I as a customer enjoy welcoming, happy friendly staff. So yes give this place a try.
Andrew Loosle
Love thirst! I’ve been going to thirst for years and always loved it. Only problem is that the past several times I’ve came the drinks have not had enough cream in them. Each time I’ve gotten a Dr. Mcreamy it looks like the cream is forgotten and I can hardly taste it. I went to a couple different locations and it’s the same each time.
Edit: After emailing Ethan, the drinks are back to being just as good as I remember them! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Susan Belland
Always great service! Love the pretzels! My favorite snack! Great sodas.enjoyed the weekly feature this week!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Torres
Dubai beignets were absolutely amazing! Fast and friendly service! Everything is always great when I visit thirst!💜
Went to the place after work yesterday. Been seeing lots of advertisements and was excited to try it only to be extremely disappointed that I spent $33. The 3/10 mozzarella cheese sticks were all old and hard to chew and the cheese was Cold and not melted. I had to wait till I got home to warm one up and it tasted decent. I also got a cup of pretzel, same issue cold. Some of the lil pieces; rock hard. Dubai beignet was disappointing with a horrible taste to the cream; I wish I would of been able to get 1 Dubai and 1 other kind but the worker said I can’t split different beignet::
Also the worker (female) was very awkward and not easy to order from. The only good thing was the soda bluebell I tried for the first time; that’s why I gave 2 stars.
Teresa Shewell
Went on a break to try the limited time Dubai Beignets and they DID NOT disappoint!!! So yummy!!
Atmosphere: 5
Food: 5
Service: 5
Lacey Massey S
Thirst was a terrible experience from start to finish. I waited over 30 minutes and never got my drinks. They kept serving the drive-thru nonstop while completely ignoring everyone inside. There was about five minutes where no one was even at the counter or drive-thru window helping anyone.
When I finally got someone’s attention, they made my order wrong. Then they tried to refund me but couldn’t figure out how. They could have easily remade my correct order in the time they spent trying to process the refund. I ended up leaving without my drinks and still have no idea if I even got refunded.
The place was dirty — floors, counters, everything. Right inside the doors there was melted ice all over the floor, which was a major slip hazard.
Completely unorganized, dirty, and unprofessional. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
William Heinig
I'm in a wheelchair and couldn't access the store so I utilized the drive thru and they were very apologetic for not having a wheelchair accessible ramp. And I want to say thank you as they are going to be looking for the ramp or finding a way to make it wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Jane Robinson
The kids working here are doing a fantastic job. They always have smiles on their faces and are very kind. Keep up the great work!
Love thirst, awesome drink selection and friendly staff. Wish they had a better APP though.
I was disappointed when Thirst stopped offering pup cups for the summer. They are now available again, but at a cost of 50 cents for the same or less whipped cream than their competitors have offered without interruption. The 50 cents isn't the issue, although perhaps it should be in light of the literally hundreds of dollars I have spent in the years of daily to 3x/day visits since this location opened. The issue is the lack of consistency in staff understanding about whether they do or do not offer pup cups. In one visit, I've been told in the order line they are no longer offered only to have the person at the window offer one, free or for the 50 cent charge. Get.the.story.straight - across all staff. I was NOT planning to write this review but another consistency is even more frustrating. I love the warm chocolate chip cookies that no competitor offers, but it's frustrating that the cookies are as expected about 1/2 of the time. Yesterday, I got cold cookies that were overcooked. Today I got warm cookies that were undercooked greasy circles that leaked chocolate all over the wrapper and all over the diner. No longer worth buying. Consistency - in messaging, in training, in product quality - is what builds customer loyalty. I don't like Swig or Fizz as well, but those will now be my go to.
Atmosphere: 3
Food: 3
Service: 3
Great drink place. I would rather go here than Swig. The drinks are awesome and the wait is not usually as bad
Atmosphere: 5
Food: 5
Service: 5
the guy with ginger hair and the girl with black hair were super great in even busy times shout out to them !!
Atmosphere: 5
Food: 5
Service: 5
Love this place! Amazing staff
Atmosphere: 5
Food: 5
Service: 5
Nice ladies behind the counter and good service
Atmosphere: 5
Food: 5
Service: 5
Amazing turn out for Grand Opening at The Herriman Location 🎉 wonderful helpers 📣 serving treats as the line of cars were kept growing and the Trivia 😃 nice touch team, I won!! 🙌🏽 Free🥤 Drink! The pretzel bites 😋 delicious we also ordered pretzel dog.. yummy!! We recommend if you hadn’t tried it the Death Star. I as a customer enjoy welcoming, happy friendly staff. So yes give this place a try.
Love thirst! I’ve been going to thirst for years and always loved it. Only problem is that the past several times I’ve came the drinks have not had enough cream in them. Each time I’ve gotten a Dr. Mcreamy it looks like the cream is forgotten and I can hardly taste it. I went to a couple different locations and it’s the same each time.
Edit: After emailing Ethan, the drinks are back to being just as good as I remember them! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Always great service! Love the pretzels! My favorite snack! Great sodas.enjoyed the weekly feature this week!
Atmosphere: 5
Food: 5
Service: 5
Dubai beignets were absolutely amazing! Fast and friendly service! Everything is always great when I visit thirst!💜
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to the place after work yesterday. Been seeing lots of advertisements and was excited to try it only to be extremely disappointed that I spent $33.
The 3/10 mozzarella cheese sticks were all old and hard to chew and the cheese was
Cold and not melted. I had to wait till I got home to warm one up and it tasted decent.
I also got a cup of pretzel, same issue cold. Some of the lil pieces; rock hard.
Dubai beignet was disappointing with a horrible taste to the cream; I wish I would of been able to get 1 Dubai and 1 other kind but the worker said I can’t split different beignet::
Also the worker (female) was very awkward and not easy to order from.
The only good thing was the soda bluebell I tried for the first time; that’s why I gave 2 stars.
Went on a break to try the limited time Dubai Beignets and they DID NOT disappoint!!! So yummy!!
Atmosphere: 5
Food: 5
Service: 5
Thirst was a terrible experience from start to finish. I waited over 30 minutes and never got my drinks. They kept serving the drive-thru nonstop while completely ignoring everyone inside. There was about five minutes where no one was even at the counter or drive-thru window helping anyone.
When I finally got someone’s attention, they made my order wrong. Then they tried to refund me but couldn’t figure out how. They could have easily remade my correct order in the time they spent trying to process the refund. I ended up leaving without my drinks and still have no idea if I even got refunded.
The place was dirty — floors, counters, everything. Right inside the doors there was melted ice all over the floor, which was a major slip hazard.
Completely unorganized, dirty, and unprofessional. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I'm in a wheelchair and couldn't access the store so I utilized the drive thru and they were very apologetic for not having a wheelchair accessible ramp. And I want to say thank you as they are going to be looking for the ramp or finding a way to make it wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
The kids working here are doing a fantastic job. They always have smiles on their faces and are very kind. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
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